{"schemaVersion":"jobsearcher.job.v1","id":"89a87b7b3e2e16c532cec64e","url":"https://jobsearcher.com/jobs/89a87b7b3e2e16c532cec64e","canonicalUrl":"https://jobsearcher.com/jobs/89a87b7b3e2e16c532cec64e","title":"Call Center Representative","description":"Job Overview:\nWe are seeking a Call Center Representative to handle inbound and/or outbound customer interactions in a professional and efficient manner. This role focuses on delivering accurate information, resolving customer inquiries, and maintaining a positive customer experience while following company policies and procedures.\nKey Responsibilities\nAnswer inbound and/or place outbound calls in a courteous and professional manner\nAssist customers with questions, requests, or basic issue resolution\nDocument interactions accurately in internal systems\nFollow call flow guidelines, quality standards, and compliance requirements\nMeet productivity, quality, and attendance expectations\nEscalate complex issues to appropriate teams when necessary\nQualifications\nHigh school diploma or GED required; college coursework preferred\nClear verbal communication skills in English\nBasic computer proficiency and ability to navigate multiple systems\nJob Types: Full-time, Contract\nPay: $13.00 - $15.00 per hour\nShift:\nMorning shift\nExperience:\nCall center: 2 years (Preferred)\nCustomer service: 2 years (Required)\nWork Location: In person","company":"VTech Solutions","rawCompany":"vtech solution","city":"Whiteville","state":"NC","isRemote":false,"isActive":false,"createdAt":"2026-08-09T14:12:51.716Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"},{"code":"43-9061.00","title":"Office Clerks, General","slug":"office-clerks-general"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"561421","title":"Telephone Answering Services","slug":"telephone-answering-services"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Call Center Representative","description":"Job Overview:\nWe are seeking a Call Center Representative to handle inbound and/or outbound customer interactions in a professional and efficient manner. This role focuses on delivering accurate information, resolving customer inquiries, and maintaining a positive customer experience while following company policies and procedures.\nKey Responsibilities\nAnswer inbound and/or place outbound calls in a courteous and professional manner\nAssist customers with questions, requests, or basic issue resolution\nDocument interactions accurately in internal systems\nFollow call flow guidelines, quality standards, and compliance requirements\nMeet productivity, quality, and attendance expectations\nEscalate complex issues to appropriate teams when necessary\nQualifications\nHigh school diploma or GED required; college coursework preferred\nClear verbal communication skills in English\nBasic computer proficiency and ability to navigate multiple systems\nJob Types: Full-time, Contract\nPay: $13.00 - $15.00 per hour\nShift:\nMorning shift\nExperience:\nCall center: 2 years (Preferred)\nCustomer service: 2 years (Required)\nWork Location: In person","datePosted":"2026-08-09T14:12:51.716Z","dateModified":"2026-08-09T14:12:51.716Z","hiringOrganization":{"@type":"Organization","name":"VTech Solutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Whiteville","addressRegion":"NC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"89a87b7b3e2e16c532cec64e"},"url":"https://jobsearcher.com/jobs/89a87b7b3e2e16c532cec64e"}}