{"schemaVersion":"jobsearcher.job.v1","id":"8961368b54061bd4e769389d","url":"https://jobsearcher.com/jobs/8961368b54061bd4e769389d","canonicalUrl":"https://jobsearcher.com/jobs/8961368b54061bd4e769389d","title":"Technical Solution Consultant","description":"About SoftPro\nSoftPro is the nation’s leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro’s technology solutions are trusted by thousands of law firms and title companies across the country and play an essential role in residential and commercial real estate transactions. Our headquarters is in Raleigh, North Carolina.\n\nWhy Join SoftPro?\nWe believe in taking care of our people and fostering a culture of excellence. Here’s what we offer:\nComprehensive Benefits: Medical, dental, vision, disability, and more\nFinancial Wellness: 401(k) with company match and Employee Stock Purchase Plan\nGenerous Paid Time Off: vacation, holidays, and parental leave\nFlexibility: Some positions are eligible for 100% remote work, plus hybrid options for those living near our Raleigh HQ\n\nAward-Winning Culture\nSoftPro has received national recognition for our outstanding customer service and innovative products. We were recently named a 2025 Best Place to Work by the Triangle Business Journal—an honor we’ve earned 13 times since 2012!\n\nIf these values resonate with you, we’d love to have you on our team!\n\nWhat are we looking for?\nAre you a Microsoft Service Engineer looking for a change? Yes? Then we have the position for you!\n\nSoftPro is seeking a Technical Solution Consultant in our Raleigh, NC office (hybrid) or remote. This is a hands-on technical position and will require firsthand experience recommending and supporting information technologies that will be leveraged by SoftPro’s customers. You will use technologies such as (Azure, AWS, Windows and networking) and the associated best practices for these technologies. This position will regularly interface with customer senior management and technical resources.\n\nThe ideal candidate has worked in a wide variety of technology environments that will allow them to accurately assess customer environments and guide SoftPro teams to provide exceptional service to SoftPro customers.\n\nWhat will I do as a Technical Solution Consultant at SoftPro?\nYou will act as the primary technical advisor for customers, ensuring their environments are designed, deployed, and optimized to run SoftPro solutions effectively.\n\nWhat you’ll do:\nLead technical discussions during presales and onboarding - define infrastructure requirements, recommend architectures, and guide deployment strategies.\nValidate customer environments (on-prem or virtual) against application requirements, best practices, and vendor standards.\nTroubleshoot and resolve performance and application issues in collaboration with internal teams and customers.\nPlan and execute software deployments, upgrades, and complex migration events.\nDocument all engagements, resolutions, and feedback in Dynamics CRM and Azure DevOps.\nSupport internal teams by maintaining pre-production environments and customer-facing test labs (virtual environments).\nStay current on technologies used across customer environments and SoftPro solutions.\nCreate, maintain technical documentation on installation procedures.\nProvide high-quality customer service across all interactions.\nTravel occasionally to customer sites to ensure optimal performance and outcomes.\n\nBottom line:\nYou’re the technical bridge between SoftPro and its customers - owning architecture guidance, deployments, troubleshooting, and continuous improvement of customer environments.\n\nWhat will I need to be successful as a Technical Solution Consultant at SoftPro?\nMicrosoft certification or equivalent - MCSA (Windows or SQL and certifications)\n6+ years of senior level supporting and troubleshooting the following technologies:\nWindows Server 2019 and later\nDesktop operating systems (Windows 11)\nActive Directory (Group policies, users/groups, DNS, etc)\nTroubleshooting & correcting client server network connectivity issues and performance\nMicrosoft SQL Server 2019 and later\nInstalling, configuring and supporting\nMicrosoft Azure\nVarious networking components (switching & routing)\nBackup software and processes\nVMware and virtualization technologies\nCitrix Presentation Server and/or Microsoft RDS\nRemote support tools (Beyond Trust Teams, etc.)\nPowerShell scripting\nOffice 2016 and later\n\nNon-Technical Skills required:\nThe ideal candidate will have a great attitude and be comfortable working in a dynamic and fast-paced team environment\nExcellent verbal and written communication\nAbility to consistently and thoroughly follow processes\nStrong problem solving, analytic and testing skills\nHigh attention to detail\nTime-management\nEvening and weekend availability required for scheduled after-hours projects.\n\nEducation Requirements\nA Bachelors Degree is desirable but not required.\n\nWhy You’ll Love Working Here\nBe part of a supportive, fun team that values innovation and collaboration.\nEnjoy opportunities for professional growth and continuous learning.\nMake a real difference by helping customers succeed with tools that power the real estate industry.\n\nReady to Make an Impact?\nJoin a team that values innovation, collaboration, and excellence. Apply today and discover why SoftPro is consistently recognized as one of the Best Places to Work!\n\nJoin Us and Live Our Core Values\nAt SoftPro, our success is built on the principles we live every day:\nDeliver AMAZING Customer Service\nBe an AWESOME Teammate\nAdopt a Sense of Urgency\nInnovate to be Efficient\nProduce Quality Work\nTake Initiative\nGo the Extra Mile\n\nEqual Opportunity Employer\nFNF, its affiliates and subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information, or any other characteristic protected by applicable law.","company":"Softpro","rawCompany":"softpro","city":"Raleigh","state":"NC","isRemote":false,"isActive":false,"createdAt":"2026-05-29T11:52:07.574Z","occupations":[{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541690","title":"Other Scientific and Technical Consulting Services","slug":"other-scientific-and-technical-consulting-services"},{"code":"541330","title":"Engineering Services","slug":"engineering-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Solution Consultant","description":"About SoftPro\nSoftPro is the nation’s leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro’s technology solutions are trusted by thousands of law firms and title companies across the country and play an essential role in residential and commercial real estate transactions. Our headquarters is in Raleigh, North Carolina.\n\nWhy Join SoftPro?\nWe believe in taking care of our people and fostering a culture of excellence. Here’s what we offer:\nComprehensive Benefits: Medical, dental, vision, disability, and more\nFinancial Wellness: 401(k) with company match and Employee Stock Purchase Plan\nGenerous Paid Time Off: vacation, holidays, and parental leave\nFlexibility: Some positions are eligible for 100% remote work, plus hybrid options for those living near our Raleigh HQ\n\nAward-Winning Culture\nSoftPro has received national recognition for our outstanding customer service and innovative products. We were recently named a 2025 Best Place to Work by the Triangle Business Journal—an honor we’ve earned 13 times since 2012!\n\nIf these values resonate with you, we’d love to have you on our team!\n\nWhat are we looking for?\nAre you a Microsoft Service Engineer looking for a change? Yes? Then we have the position for you!\n\nSoftPro is seeking a Technical Solution Consultant in our Raleigh, NC office (hybrid) or remote. This is a hands-on technical position and will require firsthand experience recommending and supporting information technologies that will be leveraged by SoftPro’s customers. You will use technologies such as (Azure, AWS, Windows and networking) and the associated best practices for these technologies. This position will regularly interface with customer senior management and technical resources.\n\nThe ideal candidate has worked in a wide variety of technology environments that will allow them to accurately assess customer environments and guide SoftPro teams to provide exceptional service to SoftPro customers.\n\nWhat will I do as a Technical Solution Consultant at SoftPro?\nYou will act as the primary technical advisor for customers, ensuring their environments are designed, deployed, and optimized to run SoftPro solutions effectively.\n\nWhat you’ll do:\nLead technical discussions during presales and onboarding - define infrastructure requirements, recommend architectures, and guide deployment strategies.\nValidate customer environments (on-prem or virtual) against application requirements, best practices, and vendor standards.\nTroubleshoot and resolve performance and application issues in collaboration with internal teams and customers.\nPlan and execute software deployments, upgrades, and complex migration events.\nDocument all engagements, resolutions, and feedback in Dynamics CRM and Azure DevOps.\nSupport internal teams by maintaining pre-production environments and customer-facing test labs (virtual environments).\nStay current on technologies used across customer environments and SoftPro solutions.\nCreate, maintain technical documentation on installation procedures.\nProvide high-quality customer service across all interactions.\nTravel occasionally to customer sites to ensure optimal performance and outcomes.\n\nBottom line:\nYou’re the technical bridge between SoftPro and its customers - owning architecture guidance, deployments, troubleshooting, and continuous improvement of customer environments.\n\nWhat will I need to be successful as a Technical Solution Consultant at SoftPro?\nMicrosoft certification or equivalent - MCSA (Windows or SQL and certifications)\n6+ years of senior level supporting and troubleshooting the following technologies:\nWindows Server 2019 and later\nDesktop operating systems (Windows 11)\nActive Directory (Group policies, users/groups, DNS, etc)\nTroubleshooting & correcting client server network connectivity issues and performance\nMicrosoft SQL Server 2019 and later\nInstalling, configuring and supporting\nMicrosoft Azure\nVarious networking components (switching & routing)\nBackup software and processes\nVMware and virtualization technologies\nCitrix Presentation Server and/or Microsoft RDS\nRemote support tools (Beyond Trust Teams, etc.)\nPowerShell scripting\nOffice 2016 and later\n\nNon-Technical Skills required:\nThe ideal candidate will have a great attitude and be comfortable working in a dynamic and fast-paced team environment\nExcellent verbal and written communication\nAbility to consistently and thoroughly follow processes\nStrong problem solving, analytic and testing skills\nHigh attention to detail\nTime-management\nEvening and weekend availability required for scheduled after-hours projects.\n\nEducation Requirements\nA Bachelors Degree is desirable but not required.\n\nWhy You’ll Love Working Here\nBe part of a supportive, fun team that values innovation and collaboration.\nEnjoy opportunities for professional growth and continuous learning.\nMake a real difference by helping customers succeed with tools that power the real estate industry.\n\nReady to Make an Impact?\nJoin a team that values innovation, collaboration, and excellence. Apply today and discover why SoftPro is consistently recognized as one of the Best Places to Work!\n\nJoin Us and Live Our Core Values\nAt SoftPro, our success is built on the principles we live every day:\nDeliver AMAZING Customer Service\nBe an AWESOME Teammate\nAdopt a Sense of Urgency\nInnovate to be Efficient\nProduce Quality Work\nTake Initiative\nGo the Extra Mile\n\nEqual Opportunity Employer\nFNF, its affiliates and subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information, or any other characteristic protected by applicable law.","datePosted":"2026-05-29T11:52:07.574Z","dateModified":"2026-05-29T11:52:07.574Z","hiringOrganization":{"@type":"Organization","name":"Softpro","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Raleigh","addressRegion":"NC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"8961368b54061bd4e769389d"},"url":"https://jobsearcher.com/jobs/8961368b54061bd4e769389d"}}