{"schemaVersion":"jobsearcher.job.v1","id":"895b8e67db77f14ba048cc1e","url":"https://jobsearcher.com/jobs/895b8e67db77f14ba048cc1e","canonicalUrl":"https://jobsearcher.com/jobs/895b8e67db77f14ba048cc1e","title":"Trainer","description":"About Sagility\nSagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.\nThe purpose of the role of a Trainer in Instruction Content is to design and deliver effective training programs, ensuring that educational materials and content are engaging, informative, and aligned with the learning objectives & also play a vital part in equipping individuals with the knowledge and skills needed to excel in their respective fields.\nJob title:\nTrainer\nJob Description:\nThe Telesales Trainer is responsible for delivering in-person product training and for designing, developing, and facilitating training programs that enhance the sales skills, product knowledge, and customer service capabilities of telesales representatives. This role works closely with Telesales Managers to assess training needs, develop materials, and implement learning programs that improve team performance and support business goals.\nDuties and responsibilities\n\nSuccessfully complete required trainer certification programs\nDesign and develop training programs focused on sales techniques, product knowledge, and customer service\nDeliver training through in-person facilitation, virtual instruction, and other blended learning formats\nProvide one-on-one coaching to telesales representatives to improve objection handling, closing techniques, and overall sales performance\nEvaluate training effectiveness and recommend improvements to enhance learning outcomes\nCollaborate with Telesales Managers to assess performance gaps and develop tailored training plans\nMaintain up-to-date knowledge of industry trends, compliance guidelines, and telesales best practices\nCreate and update training materials, including presentations, manuals, and digital resources\nMonitor post-training performance and provide continued coaching and support during nesting\nSkills and Competencies\n\nStrong communication, presentation, and interpersonal skills\nProven ability to manage multiple priorities in a fast-paced environment\nSolid understanding of telesales techniques including objection handling, closing, and customer engagement\nStrong problem-solving and decision-making skills\nAbility to work independently and collaboratively\nStrong organizational and time management skills\nAbility to facilitate engaging and effective training sessions\nMinimum Education and Experience Required\n\nActive resident health insurance license preferred\n2+ years of experience in telesales or a related role\nDirect experience in training and coaching\nExperience designing and delivering in-person and virtual training programs\nFamiliarity with e-learning platforms and instructional design tools\nLocation:\nWork@Home USAUnited States of America","company":"Sagility","rawCompany":"sagility","city":"Remote","state":"OR","isRemote":false,"isActive":false,"createdAt":"2026-08-03T19:34:41.089Z","occupations":[{"code":"13-1151.00","title":"Training and Development Specialists","slug":"training-and-development-specialists"},{"code":"11-3131.00","title":"Training and Development Managers","slug":"training-and-development-managers"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"}],"industries":[{"code":"611430","title":"Professional and Management Development Training","slug":"professional-and-management-development-training"},{"code":"611420","title":"Computer Training","slug":"computer-training"},{"code":"524298","title":"All Other Insurance Related Activities","slug":"all-other-insurance-related-activities"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Trainer","description":"About Sagility\nSagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.\nThe purpose of the role of a Trainer in Instruction Content is to design and deliver effective training programs, ensuring that educational materials and content are engaging, informative, and aligned with the learning objectives & also play a vital part in equipping individuals with the knowledge and skills needed to excel in their respective fields.\nJob title:\nTrainer\nJob Description:\nThe Telesales Trainer is responsible for delivering in-person product training and for designing, developing, and facilitating training programs that enhance the sales skills, product knowledge, and customer service capabilities of telesales representatives. This role works closely with Telesales Managers to assess training needs, develop materials, and implement learning programs that improve team performance and support business goals.\nDuties and responsibilities\n\nSuccessfully complete required trainer certification programs\nDesign and develop training programs focused on sales techniques, product knowledge, and customer service\nDeliver training through in-person facilitation, virtual instruction, and other blended learning formats\nProvide one-on-one coaching to telesales representatives to improve objection handling, closing techniques, and overall sales performance\nEvaluate training effectiveness and recommend improvements to enhance learning outcomes\nCollaborate with Telesales Managers to assess performance gaps and develop tailored training plans\nMaintain up-to-date knowledge of industry trends, compliance guidelines, and telesales best practices\nCreate and update training materials, including presentations, manuals, and digital resources\nMonitor post-training performance and provide continued coaching and support during nesting\nSkills and Competencies\n\nStrong communication, presentation, and interpersonal skills\nProven ability to manage multiple priorities in a fast-paced environment\nSolid understanding of telesales techniques including objection handling, closing, and customer engagement\nStrong problem-solving and decision-making skills\nAbility to work independently and collaboratively\nStrong organizational and time management skills\nAbility to facilitate engaging and effective training sessions\nMinimum Education and Experience Required\n\nActive resident health insurance license preferred\n2+ years of experience in telesales or a related role\nDirect experience in training and coaching\nExperience designing and delivering in-person and virtual training programs\nFamiliarity with e-learning platforms and instructional design tools\nLocation:\nWork@Home USAUnited States of America","datePosted":"2026-08-03T19:34:41.089Z","dateModified":"2026-08-03T19:34:41.089Z","hiringOrganization":{"@type":"Organization","name":"Sagility","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote","addressRegion":"OR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"895b8e67db77f14ba048cc1e"},"url":"https://jobsearcher.com/jobs/895b8e67db77f14ba048cc1e"}}