Academic Program Specialist

DepartmentAdvising First - Undergraduate StudiesResponsibilitiesResponsible for advising undergraduate students and utilizing the six elements of the Developmental Advising Model created by Advising First. Takes a proactive approach to academic advising, seeking out contact with students to provide advising services. Maintains, records, and reports contact with assigned students. Develops appropriate academic schedules for stated educational goals of students. Coordinates with academic departments and Undergraduate Studies to deliver policies and procedures. Participates in outreach and programming instituted by academic site placement and Undergraduate Studies. Basic understanding of the available technology that supports the academic advising functions. Completes all corresponding administrative tasks associated with the position. Responsible for providing direct instruction and Canvas course administration for several sections of the Exploratory course, Introduction to Academic Major Exploration, SLS1203, throughout the academic year, under the guidance and supervision of Instructor of Record.Participates in training necessary to perform duties of an academic advisor. Continues to acquire knowledge of university policies and procedures, improve advising skills by pinpointing key areas of growth, and actively participate in professional development.Participates in initiatives established by Advising First and Undergraduate Studies.QualificationsA Bachelor's degree and two years of experience; or a high school diploma or equivalent and six years of experience. (Note: a combination of post high school education and experience equal to six years.)Preferred QualificationsCustomer service experience.Ability to establish and maintain effective working relationships with students, parents, supervisors, and interdepartmental personnel.Ability to interpret and explain policies to students, parents, faculty, and staff.Attention to detail and highest standard of integrity are imperative.Excellent computer, creative problem-solving, written and communication skills ae essential.Must have the unique ability to deal with people calmly, confidently and with complete objectivity.Ability to prioritize, organize and perform multiple work assignments simultaneously.Knowledge of principles and practices of academic program planning, development, and evaluation.Experience with Microsoft Office programs.Basic office experience including filing practices.Experience related to duties of the position, i.e., communication, computer skills, and policy knowledge.University InformationOne of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!Learn more about our university and campuses.Anticipated Salary Range$44,184, commensurate with education and experience.FSU Total RewardsFSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.How To ApplyIf qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.ConsiderationsThis is an A&P position.This position requires successful completion of a criminal history background check.Equal Employment OpportunityFSU is an Equal Employment Opportunity Employer.