{"schemaVersion":"jobsearcher.job.v1","id":"891ebbf43d60bea11ef6baed","url":"https://jobsearcher.com/jobs/891ebbf43d60bea11ef6baed","canonicalUrl":"https://jobsearcher.com/jobs/891ebbf43d60bea11ef6baed","title":"Customer Service Representative","description":"*Hiring Plan*\n\nResolve Tech Solutions (RTS) would like to bring on board Few customer Service Representative’s (CSR’s) on contract.\n\n* These are contract-to-hire roles with the potential to be hired by our client, ideally at the end of 3 months mark or 6-month mark.\n* The contract duration is *open* until the CSR is hired by our client. Hiring decisions are based on performance.\n* Drug screen and background check clearances are required for start date. (*We do not accept medical Marijuana cards*)\n* There will be an initial training period of 10 weeks (*Mandatory attendance*), with the 1- 2 weeks *onsite*. Only a max of *1 day’s leave* is allowed during this training period as there is lot of material to cover, and in order for the CSR’s to have successful training, we ideally prefer that they don’t miss any day.\n* After first 1-2 weeks onsite, selected candidates will work *REMOTELY*. Equipment will be provided.\n\n*Start date* of training class *– August 24th, 2026*\n\n*Rate Range*: $16-$18/hr W2 Pay rates (Depends on Customer Service experience). Please note: This is a contract role through RTS and does not offer PTO or paid vacation.\n\n*Training period: *Tentatively from Aug 24th -Nov 6th: Aiming for 10 weeks training period\n\n*Locations*: Fort Smith, Little Rock or NW Arkansas, (Fayetteville area)\n\n*Job description*:\n\n* Customer Service-related Experience\n* Excellent communication and aptitude to solve problems\n* Ability to work from home and have a home internet set up with required Mbps internet speed to handle calls.\n* Excellent MS office skills\n* Should be familiar working on applications (data entry)\n* Bachelor’s degree, Bilingual (Spanish) speakers are a huge plus\n\nPlease send your updated resume to nirmala.nagarjuna@resolvetech.com with the subject line as CSR.\n\nPay: $16.00 - $18.00 per hour\n\nBenefits:\n* Health insurance\nShift:\n* Day shift\n\nWork Location: In person","company":"Resolvetechsolutions","rawCompany":"resolvetechsolutions","city":"Fort Smith","state":"AR","isRemote":false,"isActive":false,"createdAt":"2026-08-19T18:46:09.067Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Service Representative","description":"*Hiring Plan*\n\nResolve Tech Solutions (RTS) would like to bring on board Few customer Service Representative’s (CSR’s) on contract.\n\n* These are contract-to-hire roles with the potential to be hired by our client, ideally at the end of 3 months mark or 6-month mark.\n* The contract duration is *open* until the CSR is hired by our client. Hiring decisions are based on performance.\n* Drug screen and background check clearances are required for start date. (*We do not accept medical Marijuana cards*)\n* There will be an initial training period of 10 weeks (*Mandatory attendance*), with the 1- 2 weeks *onsite*. Only a max of *1 day’s leave* is allowed during this training period as there is lot of material to cover, and in order for the CSR’s to have successful training, we ideally prefer that they don’t miss any day.\n* After first 1-2 weeks onsite, selected candidates will work *REMOTELY*. Equipment will be provided.\n\n*Start date* of training class *– August 24th, 2026*\n\n*Rate Range*: $16-$18/hr W2 Pay rates (Depends on Customer Service experience). Please note: This is a contract role through RTS and does not offer PTO or paid vacation.\n\n*Training period: *Tentatively from Aug 24th -Nov 6th: Aiming for 10 weeks training period\n\n*Locations*: Fort Smith, Little Rock or NW Arkansas, (Fayetteville area)\n\n*Job description*:\n\n* Customer Service-related Experience\n* Excellent communication and aptitude to solve problems\n* Ability to work from home and have a home internet set up with required Mbps internet speed to handle calls.\n* Excellent MS office skills\n* Should be familiar working on applications (data entry)\n* Bachelor’s degree, Bilingual (Spanish) speakers are a huge plus\n\nPlease send your updated resume to nirmala.nagarjuna@resolvetech.com with the subject line as CSR.\n\nPay: $16.00 - $18.00 per hour\n\nBenefits:\n* Health insurance\nShift:\n* Day shift\n\nWork Location: In person","datePosted":"2026-08-19T18:46:09.067Z","dateModified":"2026-08-19T18:46:09.067Z","hiringOrganization":{"@type":"Organization","name":"Resolvetechsolutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Fort Smith","addressRegion":"AR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"891ebbf43d60bea11ef6baed"},"url":"https://jobsearcher.com/jobs/891ebbf43d60bea11ef6baed"}}