{"schemaVersion":"jobsearcher.job.v1","id":"8908df1b6aebbd245efc655d","url":"https://jobsearcher.com/jobs/8908df1b6aebbd245efc655d","canonicalUrl":"https://jobsearcher.com/jobs/8908df1b6aebbd245efc655d","title":"Scrum Master","description":"Miami, FL, United States (On-site)\nContract (6 months 11 days)\nPublished 2 days ago\nstakeholder management\nLLMs\nsecurity architecture\ndata governance\nAWS Cloud Architecture\ndata engineering\nccaas\nAWS lambda\nAPI Gateway\n10 to 16 years overall experience, with 5+ years in solution architecture and 3+ years in cloud/contact center/AI-led transformation programs.\nDefine the overall architecture for Amazon Connect-based contact center modernization.\nDesign AI-enabled customer and agent experiences across voice, chat, messaging, and digital channels.\nArchitect integration between:\nAmazon Connect\nAmazon Bedrock\nAmazon Nova Sonic\nAmazon Lex\nAWS Lambda\nAPI Gateway\nCRM / Core systems\nEnterprise knowledge repositories\nData lake / analytics platforms\nCreate solution blueprints, integration patterns, sequence flows, logical architecture, deployment architecture, and security architecture.\nTranslate business requirements into scalable, secure, and production-ready AWS designs.\n\nAWS / Cloud Architecture\nAmazon Connect\nAmazon Bedrock\nAmazon Nova Sonic / Nova 2 Sonic\nAmazon Lex\nAWS Lambda\nAPI Gateway\nAmazon S3\nDynamoDB\nEventBridge\nStep Functions\nCloudWatch\nIAM\nAWS Glue\nKinesis\nAthena / Redshift\nOpenSearch\nSecrets Manager\nVPC, PrivateLink, KMS, CloudTrail\nAI / GenAI Skills:\nLarge Language Models\nSmall Language Models\nPrompt Engineering\nRetrieval-Augmented Generation\nVector Databases\nEmbeddings\nBedrock Knowledge Bases\nBedrock Agents\nAI Guardrails\nModel Evaluation\nConversational AI\nSpeech-to-Speech AI\nAgentic AI\nMulti-modal AI\nAI Observability\nResponsible AI\nData Engineering Skills:\nData lake architecture\nData ingestion and transformation\nReal-time and batch pipelines\nKnowledge ingestion pipelines\nMetadata management\nData quality frameworks\nData governance\nSemantic search\nVector indexing\nTranscript analytics\nCustomer interaction analytics\nSecure data access patterns\nContact Center / CCaaS Skills:\nAmazon Connect architecture\nIVR and routing design\nVoice bot and chatbot architecture\nAgent Assist\nCall summarization\nContact Lens / speech analytics\nQueue and routing strategy\nCRM screen-pop\nCTI integration\nCall recording and analytics\nWorkforce and operational reporting\nThe pay range that the employer in good faith reasonably expects to pay for this position is $61.49/hour - $96.07/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.\nTundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.","company":"Capgemini","rawCompany":"capgemini","city":"Miami","state":"FL","isRemote":false,"isActive":false,"createdAt":"2026-07-30T11:38:25.467Z","occupations":[{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Scrum Master","description":"Miami, FL, United States (On-site)\nContract (6 months 11 days)\nPublished 2 days ago\nstakeholder management\nLLMs\nsecurity architecture\ndata governance\nAWS Cloud Architecture\ndata engineering\nccaas\nAWS lambda\nAPI Gateway\n10 to 16 years overall experience, with 5+ years in solution architecture and 3+ years in cloud/contact center/AI-led transformation programs.\nDefine the overall architecture for Amazon Connect-based contact center modernization.\nDesign AI-enabled customer and agent experiences across voice, chat, messaging, and digital channels.\nArchitect integration between:\nAmazon Connect\nAmazon Bedrock\nAmazon Nova Sonic\nAmazon Lex\nAWS Lambda\nAPI Gateway\nCRM / Core systems\nEnterprise knowledge repositories\nData lake / analytics platforms\nCreate solution blueprints, integration patterns, sequence flows, logical architecture, deployment architecture, and security architecture.\nTranslate business requirements into scalable, secure, and production-ready AWS designs.\n\nAWS / Cloud Architecture\nAmazon Connect\nAmazon Bedrock\nAmazon Nova Sonic / Nova 2 Sonic\nAmazon Lex\nAWS Lambda\nAPI Gateway\nAmazon S3\nDynamoDB\nEventBridge\nStep Functions\nCloudWatch\nIAM\nAWS Glue\nKinesis\nAthena / Redshift\nOpenSearch\nSecrets Manager\nVPC, PrivateLink, KMS, CloudTrail\nAI / GenAI Skills:\nLarge Language Models\nSmall Language Models\nPrompt Engineering\nRetrieval-Augmented Generation\nVector Databases\nEmbeddings\nBedrock Knowledge Bases\nBedrock Agents\nAI Guardrails\nModel Evaluation\nConversational AI\nSpeech-to-Speech AI\nAgentic AI\nMulti-modal AI\nAI Observability\nResponsible AI\nData Engineering Skills:\nData lake architecture\nData ingestion and transformation\nReal-time and batch pipelines\nKnowledge ingestion pipelines\nMetadata management\nData quality frameworks\nData governance\nSemantic search\nVector indexing\nTranscript analytics\nCustomer interaction analytics\nSecure data access patterns\nContact Center / CCaaS Skills:\nAmazon Connect architecture\nIVR and routing design\nVoice bot and chatbot architecture\nAgent Assist\nCall summarization\nContact Lens / speech analytics\nQueue and routing strategy\nCRM screen-pop\nCTI integration\nCall recording and analytics\nWorkforce and operational reporting\nThe pay range that the employer in good faith reasonably expects to pay for this position is $61.49/hour - $96.07/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.\nTundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.","datePosted":"2026-07-30T11:38:25.467Z","dateModified":"2026-07-30T11:38:25.467Z","hiringOrganization":{"@type":"Organization","name":"Capgemini","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Miami","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"8908df1b6aebbd245efc655d"},"url":"https://jobsearcher.com/jobs/8908df1b6aebbd245efc655d"}}