Workers Compensation Field Case Manager

Company Description My Rehab Consultants, LLC specializes in quality care coordination to support recovery and successful return to employment. The company follows evidence-based medical management guidelines to collaborate with care providers in assessing, planning, implementing, coordinating, monitoring, and evaluating care. MRC is dedicated to achieving the highest possible outcomes for individuals while ensuring efficient and effective care delivery. Our commitment is to streamline recovery and foster seamless reintegration into the workforce. Role Description This is a full-time hybrid role based in Richmond, VA, with flexibility for some work-from-home tasks. The Workers' Compensation Field Case Manager will oversee workers' compensation cases, manage claims, coordinate care plans, and liaise with insurance providers, employees, and employers. Key responsibilities include reviewing and handling claims, advocating for appropriate and timely care, ensuring compliance with protocols, and monitoring recovery progress to facilitate a return to work. The role involves frequent communication, collaboration, and adherence to insurance and medical guidelines to optimize outcomes. Qualifications Experience in Claims Management, Claims Handling, and Workers' Compensation Claims processingKnowledge of Insurance policies and proceduresSkills in training and educating individuals on workers’ compensation processes and care coordinationStrong organizational, communication, and problem-solving abilitiesAbility to work independently and manage multiple cases effectivelyFamiliarity with medical terminology and healthcare coordinationValid nursing or case management certification is preferredProficiency in electronic documentation and case tracking systems