{"schemaVersion":"jobsearcher.job.v1","id":"88c5ef4e7c993e3a968ab2c7","url":"https://jobsearcher.com/jobs/88c5ef4e7c993e3a968ab2c7","canonicalUrl":"https://jobsearcher.com/jobs/88c5ef4e7c993e3a968ab2c7","title":"Service Dispatch Manager","description":"Absolute Lock & Security is looking for a motivated Service Dispatch Manager to lead our California service team. This is a hands-on leadership role for someone who enjoys developing people, solving client issues, improving processes, and keeping a fast-moving service operation organized.\n\nWhat You’ll Do\n\n* Lead, coach, and hold the California service dispatch team accountable for performance, communication, and timely completion of work.\n* Schedule team coverage, prioritize incoming service requests, and keep daily workflows moving efficiently.\n* Serve as the escalation point for key client concerns and build strong relationships with clients and national account partners.\n* Partner with the Operations Manager to resolve issues, improve service delivery, and plan for staffing and workload needs.\n* Oversee onboarding, training, and ongoing development for new and current team members.\n* Monitor response times, service levels, and team performance; identify opportunities to improve.\n* Coordinate communication among office staff, technicians, vendors, and clients from dispatch through invoicing.\n\nWhat We’re Looking For\n\n* Proven experience leading, coaching, or supervising a service, operations, dispatch, or customer-facing team.\n* Strong communication, organization, and problem-solving skills.\n* Ability to manage competing priorities and respond professionally to escalated client needs.\n* A collaborative, accountable leadership style with a customer-first mindset.\n* Availability to work a flexible schedule based on business needs.\n\nWhat We Offer\n\n* Competitive pay: *$72,384*\n* Medical, dental, and vision insurance\n* Paid time off\n* Retirement plan / 401(k) 6% with company match\n* Career development and leadership training\n* Company Phone & Laptop\n\nIf you are an organized, people-first leader who takes pride in building strong teams and exceptional client experiences, we encourage you to apply.\n\nPay: $72,384.00 per year\n\nBenefits:\n* 401(k) matching\n* Dental insurance\n* Health insurance\n* Paid time off\n* Vision insurance\n\nWork Location: In person","company":"Absolute Lock Security","rawCompany":"absolute lock security","city":"Newhall","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-09-04T10:33:19.909Z","occupations":[{"code":"43-5032.00","title":"Dispatchers, Except Police, Fire, and Ambulance","slug":"dispatchers-except-police-fire-and-ambulance"},{"code":"49-1011.00","title":"First-Line Supervisors of Mechanics, Installers, and Repairers","slug":"first-line-supervisors-of-mechanics-installers-and-repairers"},{"code":"53-1049.00","title":"First-Line Supervisors of Transportation Workers, All Other","slug":"first-line-supervisors-of-transportation-workers-all-other"}],"industries":[{"code":"561621","title":"Security Systems Services (except Locksmiths)","slug":"security-systems-services-except-locksmiths"},{"code":"561622","title":"Locksmiths","slug":"locksmiths"},{"code":"561210","title":"Facilities Support Services","slug":"facilities-support-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Service Dispatch Manager","description":"Absolute Lock & Security is looking for a motivated Service Dispatch Manager to lead our California service team. This is a hands-on leadership role for someone who enjoys developing people, solving client issues, improving processes, and keeping a fast-moving service operation organized.\n\nWhat You’ll Do\n\n* Lead, coach, and hold the California service dispatch team accountable for performance, communication, and timely completion of work.\n* Schedule team coverage, prioritize incoming service requests, and keep daily workflows moving efficiently.\n* Serve as the escalation point for key client concerns and build strong relationships with clients and national account partners.\n* Partner with the Operations Manager to resolve issues, improve service delivery, and plan for staffing and workload needs.\n* Oversee onboarding, training, and ongoing development for new and current team members.\n* Monitor response times, service levels, and team performance; identify opportunities to improve.\n* Coordinate communication among office staff, technicians, vendors, and clients from dispatch through invoicing.\n\nWhat We’re Looking For\n\n* Proven experience leading, coaching, or supervising a service, operations, dispatch, or customer-facing team.\n* Strong communication, organization, and problem-solving skills.\n* Ability to manage competing priorities and respond professionally to escalated client needs.\n* A collaborative, accountable leadership style with a customer-first mindset.\n* Availability to work a flexible schedule based on business needs.\n\nWhat We Offer\n\n* Competitive pay: *$72,384*\n* Medical, dental, and vision insurance\n* Paid time off\n* Retirement plan / 401(k) 6% with company match\n* Career development and leadership training\n* Company Phone & Laptop\n\nIf you are an organized, people-first leader who takes pride in building strong teams and exceptional client experiences, we encourage you to apply.\n\nPay: $72,384.00 per year\n\nBenefits:\n* 401(k) matching\n* Dental insurance\n* Health insurance\n* Paid time off\n* Vision insurance\n\nWork Location: In person","datePosted":"2026-09-04T10:33:19.909Z","dateModified":"2026-09-04T10:33:19.909Z","hiringOrganization":{"@type":"Organization","name":"Absolute Lock Security","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Newhall","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"88c5ef4e7c993e3a968ab2c7"},"url":"https://jobsearcher.com/jobs/88c5ef4e7c993e3a968ab2c7"}}