{"schemaVersion":"jobsearcher.job.v1","id":"88672c101a8eba03c437fca1","url":"https://jobsearcher.com/jobs/88672c101a8eba03c437fca1","canonicalUrl":"https://jobsearcher.com/jobs/88672c101a8eba03c437fca1","title":"Program Manager","description":"Job Description\n\nProgram Manager – Job ID 533815Location: Warren, NJEmployment Type: Full-time | Salaried | MarketPositions: 1Qualification: B.Tech in Computer Science & EngineeringRole Overview:We are looking for a Program Manager / Technical Support Program Manager to manage application support operations, coordinate offshore and client teams, drive incident resolution, and provide hands-on technical troubleshooting across frontend, backend, database, APIs, and AWS environments.Must-Have SkillsIncident Management & Application SupportJavaScript / ReactJSNode.jsAWSCloudWatchCloudTrailX-RayEC2S3LambdaPostgreSQL / RDBMSStrong SQL queries, joins & database troubleshootingREST APIs & MicroservicesUI/browser-side troubleshootingLog analysis & debuggingAPI failure troubleshootingRabbitMQ queue monitoring/troubleshootingFrontend & backend technical debuggingSLA management and incident prioritizationRCA (Root Cause Analysis)Client/stakeholder communicationOffshore team coordinationGood-to-Have SkillsDevOps / CI/CDGitJenkinsServiceNow / JiraSQL/NoSQL databasesDockerKubernetesKey ResponsibilitiesManage and coordinate onsite, offshore, and client support teams.Monitor, track, prioritize, and resolve incidents within defined SLAs.Lead incident triage, escalation, RCA, and resolution activities.Communicate incident status and resolution updates to clients and stakeholders.Troubleshoot ReactJS/JavaScript frontend and Node.js backend issues.Analyze application logs, traces, API failures, and performance issues.Troubleshoot PostgreSQL/database queries and joins.Monitor RabbitMQ queues and resolve related issues.Use AWS services such as CloudWatch, CloudTrail, X-Ray, EC2, S3, and Lambda for troubleshooting.Drive continuous improvement through SOPs, KBAs, automation, monitoring, and alerting improvements.Ideal Candidate ProfileProgram Manager + strong hands-on technical/application support background, particularly someone who can manage teams and clients while also troubleshooting ReactJS + NodeJS + AWS + PostgreSQL + REST APIs + Microservices.Company DescriptionWe are a leading recruiting and staffing agency connecting talented professionals with opportunities across IT and Non-IT industries. With a network of 500+ clients, we provide access to a wide range of career opportunities with reputable organizations.Direct Client Interviews: We coordinate candidate interviews directly with our client companies.500+ Client Network: Access opportunities across a broad range of industries and organizations.IT & Non-IT Opportunities: We recruit for a diverse range of technical and non-technical roles.Career-Focused Support: Our recruiting team helps candidates navigate the hiring process and connect with roles aligned with their skills and experience.Strong Industry Network: Our established client relationships help us connect qualified candidates with relevant opportunities efficiently.Company DescriptionWe are a leading recruiting and staffing agency connecting talented professionals with opportunities across IT and Non-IT industries. With a network of 500+ clients, we provide access to a wide range of career opportunities with reputable organizations.Direct Client Interviews: We coordinate candidate interviews directly with our client companies.500+ Client Network: Access opportunities across a broad range of industries and organizations.IT & Non-IT Opportunities: We recruit for a diverse range of technical and non-technical roles.Career-Focused Support: Our recruiting team helps candidates navigate the hiring process and connect with roles aligned with their skills and experience.Strong Industry Network: Our established client relationships help us connect qualified candidates with relevant opportunities efficiently.","company":"Intellect Tech Solutions","rawCompany":"intellect tech solutions","city":"Spring Lake","state":"NJ","isRemote":false,"isActive":false,"createdAt":"2026-09-05T12:23:59.184Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Manager","description":"Job Description\n\nProgram Manager – Job ID 533815Location: Warren, NJEmployment Type: Full-time | Salaried | MarketPositions: 1Qualification: B.Tech in Computer Science & EngineeringRole Overview:We are looking for a Program Manager / Technical Support Program Manager to manage application support operations, coordinate offshore and client teams, drive incident resolution, and provide hands-on technical troubleshooting across frontend, backend, database, APIs, and AWS environments.Must-Have SkillsIncident Management & Application SupportJavaScript / ReactJSNode.jsAWSCloudWatchCloudTrailX-RayEC2S3LambdaPostgreSQL / RDBMSStrong SQL queries, joins & database troubleshootingREST APIs & MicroservicesUI/browser-side troubleshootingLog analysis & debuggingAPI failure troubleshootingRabbitMQ queue monitoring/troubleshootingFrontend & backend technical debuggingSLA management and incident prioritizationRCA (Root Cause Analysis)Client/stakeholder communicationOffshore team coordinationGood-to-Have SkillsDevOps / CI/CDGitJenkinsServiceNow / JiraSQL/NoSQL databasesDockerKubernetesKey ResponsibilitiesManage and coordinate onsite, offshore, and client support teams.Monitor, track, prioritize, and resolve incidents within defined SLAs.Lead incident triage, escalation, RCA, and resolution activities.Communicate incident status and resolution updates to clients and stakeholders.Troubleshoot ReactJS/JavaScript frontend and Node.js backend issues.Analyze application logs, traces, API failures, and performance issues.Troubleshoot PostgreSQL/database queries and joins.Monitor RabbitMQ queues and resolve related issues.Use AWS services such as CloudWatch, CloudTrail, X-Ray, EC2, S3, and Lambda for troubleshooting.Drive continuous improvement through SOPs, KBAs, automation, monitoring, and alerting improvements.Ideal Candidate ProfileProgram Manager + strong hands-on technical/application support background, particularly someone who can manage teams and clients while also troubleshooting ReactJS + NodeJS + AWS + PostgreSQL + REST APIs + Microservices.Company DescriptionWe are a leading recruiting and staffing agency connecting talented professionals with opportunities across IT and Non-IT industries. With a network of 500+ clients, we provide access to a wide range of career opportunities with reputable organizations.Direct Client Interviews: We coordinate candidate interviews directly with our client companies.500+ Client Network: Access opportunities across a broad range of industries and organizations.IT & Non-IT Opportunities: We recruit for a diverse range of technical and non-technical roles.Career-Focused Support: Our recruiting team helps candidates navigate the hiring process and connect with roles aligned with their skills and experience.Strong Industry Network: Our established client relationships help us connect qualified candidates with relevant opportunities efficiently.Company DescriptionWe are a leading recruiting and staffing agency connecting talented professionals with opportunities across IT and Non-IT industries. With a network of 500+ clients, we provide access to a wide range of career opportunities with reputable organizations.Direct Client Interviews: We coordinate candidate interviews directly with our client companies.500+ Client Network: Access opportunities across a broad range of industries and organizations.IT & Non-IT Opportunities: We recruit for a diverse range of technical and non-technical roles.Career-Focused Support: Our recruiting team helps candidates navigate the hiring process and connect with roles aligned with their skills and experience.Strong Industry Network: Our established client relationships help us connect qualified candidates with relevant opportunities efficiently.","datePosted":"2026-09-05T12:23:59.184Z","dateModified":"2026-09-05T12:23:59.184Z","hiringOrganization":{"@type":"Organization","name":"Intellect Tech Solutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Spring Lake","addressRegion":"NJ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"88672c101a8eba03c437fca1"},"url":"https://jobsearcher.com/jobs/88672c101a8eba03c437fca1"}}