{"schemaVersion":"jobsearcher.job.v1","id":"886552cd58cc458727d4044b","url":"https://jobsearcher.com/jobs/886552cd58cc458727d4044b","canonicalUrl":"https://jobsearcher.com/jobs/886552cd58cc458727d4044b","title":"Director, Performance Management","description":"If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.Director, Performance Management\r\nFull Time Baltimore, MD, US3 days ago Requisition ID: 1011Salary Range: $95,000.00 To $120,000.00 AnnuallyAbout Company:\r\nBaltimore Development Corporation (BDC) is the City of Baltimore’s economic development agency. We work to strengthen Baltimore’s economy by attracting investment, supporting businesses, advancing real estate development, and creating opportunities that help neighborhoods, employers, and residents thrive.Our work is rooted in the belief that economic growth should benefit the entire city. From helping businesses launch and expand to advancing catalytic development projects, connecting entrepreneurs with resources, and building partnerships across the public, private, and nonprofit sectors, BDC helps turn Baltimore’s potential into lasting progress.At BDC, you will join a mission-driven team committed to shaping a more vibrant, equitable, and economically resilient Baltimore. We value collaboration, innovation, accountability, and a deep connection to the communities we serve.Whether your expertise is in real estate, small-business support, finance, communications, community investment, grants, compliance, or economic development, your work at BDC can make a meaningful impact on Baltimore’s future.About the Role:\r\nThe City of Baltimore Development Corporation (BDC) is seeking a Director, Performance Management, who will be responsible for designing, implementing, and managing BDC's comprehensive performance measurement systems. Reporting to the VP, Research, Analytics & Economic Planning, the Director leads the development of key performance indicators, tracking frameworks, and reporting processes that measure organizational effectiveness and progress toward inclusive economic development goals. This role ensures that BDC maintains data-driven accountability while demonstrating impact to stakeholders and the Baltimore community.Minimum Qualifications:\r\nBachelor's degree in Business Analytics, Statistics, Public Administration, Economics, or related field required; Master's degree preferred\r\nMinimum 6 years of progressive experience in performance measurement, business intelligence, or program evaluation\r\nMinimum 2 years of experience in a supervisory or lead role\r\nExperience in economic development, public sector, nonprofit, or community development strongly preferredKnowledge, Skills & Abilities:\r\nExperience with performance measurement frameworks\r\nKnowledge of database systems and data management best practices\r\nDemonstrated ability to develop meaningful performance metrics aligned with strategic objectives\r\nStrong analytical thinking with the ability to identify trends and provide actionable recommendations\r\nExcellent written and verbal communication skills with the ability to present complex data clearly\r\nProven ability to collaborate across departments and with diverse stakeholder groups\r\nAn interest in and ability to leverage new technology tools to support measurement and reportingKey Responsibilities:\r\nPerformance Measurement Systems\r\nDesign and implement comprehensive performance measurement frameworks tracking organizational KPIs across all departments\r\nDevelop standardized metrics for program outcomes, business impact, and community wealth-building\r\nCreate tracking systems measuring progress toward Baltimore Development Corporation goals and strategic priorities\r\nEstablish data-collection protocols ensuring consistent and accurate performance measurementKPI Development and Management\r\nCollaborate with department leaders to identify, define, and document meaningful performance indicators\r\nDevelop balanced scorecards aligning departmental metrics with organizational strategic objectives\r\nCreate performance targets and benchmarks based on historical data, industry standards, and organizational goals\r\nMaintain comprehensive KPI documentation, including definitions, calculation methodologies, and data sourcesReporting and Dashboards\r\nDevelop and maintain executive dashboards providing real-time visibility into organizational performance\r\nCreate monthly, quarterly, and annual performance reports for leadership and Board of Directors\r\nDesign custom reports for specific programs, initiatives, and stakeholder groups\r\nEnsure timely delivery of all scheduled reports and Board materials with consistent quality standardsBenchmarking and Analysis\r\nEstablish benchmarking frameworks comparing Baltimore's progress to peer cities and national standards\r\nConduct variance analysis comparing actual performance against targets and projections\r\nIdentify performance trends, patterns, and areas requiring attention or improvement\r\nProvide quarterly performance assessments with actionable recommendations for leadershipData Quality and Governance\r\nImplement data quality assurance protocols, ensuring accuracy and reliability of performance data\r\nConduct regular audits of performance measurement systems and data sources\r\nDocument data governance standards for performance metrics and reporting processes\r\nManage data validation procedures and continuous improvement initiatives.Program Evaluation Support\r\nSupport program teams with performance measurement design for new initiatives\r\nConduct outcome evaluations measuring the effectiveness and impact of BDC programs\r\nPerform cost-benefit analysis for programs and initiatives\r\nProvide analytical support for grant reporting and compliance requirementsStakeholder Communication\r\nTranslate performance data into clear, actionable insights for diverse audiences\r\nPresent performance reports and analysis to executive leadership and Board committees\r\nWith support from in-house data analysis and graphic design support, develop data visualizations communicating organizational impact to external stakeholders\r\nEnsure transparency in reporting economic development outcomes to Baltimore residentsCollaboration and Training\r\nPartner with Strategy, Business Development, and Program teams to align performance-measurement with organizational needs\r\nCollaborate with Data Analytics team on dashboard development and data integration\r\nTrain staff across the organization on performance measurement best practices and dashboard utilization\r\nProvide guidance to department leaders on interpreting and acting on performance dataThe Baltimore Development Corporation is an equal opportunity employer. BDC does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status in any of its activities or operations. We are committed to building a diverse, equitable, and inclusive workplace and strongly encourage applications from candidates of all backgrounds.#J-18808-Ljbffr","company":"Evolving Solution Services","rawCompany":"evolving solution services","city":"Baltimore","state":"MD","isRemote":false,"isActive":false,"createdAt":"2026-10-04T02:04:20.179Z","occupations":[{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"},{"code":"11-9111.00","title":"Medical and Health Services Managers","slug":"medical-and-health-services-managers"}],"industries":[{"code":"926110","title":"Administration of General Economic Programs","slug":"administration-of-general-economic-programs"},{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"541618","title":"Other Management Consulting Services","slug":"other-management-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Director, Performance Management","description":"If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.Director, Performance Management\r\nFull Time Baltimore, MD, US3 days ago Requisition ID: 1011Salary Range: $95,000.00 To $120,000.00 AnnuallyAbout Company:\r\nBaltimore Development Corporation (BDC) is the City of Baltimore’s economic development agency. We work to strengthen Baltimore’s economy by attracting investment, supporting businesses, advancing real estate development, and creating opportunities that help neighborhoods, employers, and residents thrive.Our work is rooted in the belief that economic growth should benefit the entire city. From helping businesses launch and expand to advancing catalytic development projects, connecting entrepreneurs with resources, and building partnerships across the public, private, and nonprofit sectors, BDC helps turn Baltimore’s potential into lasting progress.At BDC, you will join a mission-driven team committed to shaping a more vibrant, equitable, and economically resilient Baltimore. We value collaboration, innovation, accountability, and a deep connection to the communities we serve.Whether your expertise is in real estate, small-business support, finance, communications, community investment, grants, compliance, or economic development, your work at BDC can make a meaningful impact on Baltimore’s future.About the Role:\r\nThe City of Baltimore Development Corporation (BDC) is seeking a Director, Performance Management, who will be responsible for designing, implementing, and managing BDC's comprehensive performance measurement systems. Reporting to the VP, Research, Analytics & Economic Planning, the Director leads the development of key performance indicators, tracking frameworks, and reporting processes that measure organizational effectiveness and progress toward inclusive economic development goals. This role ensures that BDC maintains data-driven accountability while demonstrating impact to stakeholders and the Baltimore community.Minimum Qualifications:\r\nBachelor's degree in Business Analytics, Statistics, Public Administration, Economics, or related field required; Master's degree preferred\r\nMinimum 6 years of progressive experience in performance measurement, business intelligence, or program evaluation\r\nMinimum 2 years of experience in a supervisory or lead role\r\nExperience in economic development, public sector, nonprofit, or community development strongly preferredKnowledge, Skills & Abilities:\r\nExperience with performance measurement frameworks\r\nKnowledge of database systems and data management best practices\r\nDemonstrated ability to develop meaningful performance metrics aligned with strategic objectives\r\nStrong analytical thinking with the ability to identify trends and provide actionable recommendations\r\nExcellent written and verbal communication skills with the ability to present complex data clearly\r\nProven ability to collaborate across departments and with diverse stakeholder groups\r\nAn interest in and ability to leverage new technology tools to support measurement and reportingKey Responsibilities:\r\nPerformance Measurement Systems\r\nDesign and implement comprehensive performance measurement frameworks tracking organizational KPIs across all departments\r\nDevelop standardized metrics for program outcomes, business impact, and community wealth-building\r\nCreate tracking systems measuring progress toward Baltimore Development Corporation goals and strategic priorities\r\nEstablish data-collection protocols ensuring consistent and accurate performance measurementKPI Development and Management\r\nCollaborate with department leaders to identify, define, and document meaningful performance indicators\r\nDevelop balanced scorecards aligning departmental metrics with organizational strategic objectives\r\nCreate performance targets and benchmarks based on historical data, industry standards, and organizational goals\r\nMaintain comprehensive KPI documentation, including definitions, calculation methodologies, and data sourcesReporting and Dashboards\r\nDevelop and maintain executive dashboards providing real-time visibility into organizational performance\r\nCreate monthly, quarterly, and annual performance reports for leadership and Board of Directors\r\nDesign custom reports for specific programs, initiatives, and stakeholder groups\r\nEnsure timely delivery of all scheduled reports and Board materials with consistent quality standardsBenchmarking and Analysis\r\nEstablish benchmarking frameworks comparing Baltimore's progress to peer cities and national standards\r\nConduct variance analysis comparing actual performance against targets and projections\r\nIdentify performance trends, patterns, and areas requiring attention or improvement\r\nProvide quarterly performance assessments with actionable recommendations for leadershipData Quality and Governance\r\nImplement data quality assurance protocols, ensuring accuracy and reliability of performance data\r\nConduct regular audits of performance measurement systems and data sources\r\nDocument data governance standards for performance metrics and reporting processes\r\nManage data validation procedures and continuous improvement initiatives.Program Evaluation Support\r\nSupport program teams with performance measurement design for new initiatives\r\nConduct outcome evaluations measuring the effectiveness and impact of BDC programs\r\nPerform cost-benefit analysis for programs and initiatives\r\nProvide analytical support for grant reporting and compliance requirementsStakeholder Communication\r\nTranslate performance data into clear, actionable insights for diverse audiences\r\nPresent performance reports and analysis to executive leadership and Board committees\r\nWith support from in-house data analysis and graphic design support, develop data visualizations communicating organizational impact to external stakeholders\r\nEnsure transparency in reporting economic development outcomes to Baltimore residentsCollaboration and Training\r\nPartner with Strategy, Business Development, and Program teams to align performance-measurement with organizational needs\r\nCollaborate with Data Analytics team on dashboard development and data integration\r\nTrain staff across the organization on performance measurement best practices and dashboard utilization\r\nProvide guidance to department leaders on interpreting and acting on performance dataThe Baltimore Development Corporation is an equal opportunity employer. BDC does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status in any of its activities or operations. We are committed to building a diverse, equitable, and inclusive workplace and strongly encourage applications from candidates of all backgrounds.#J-18808-Ljbffr","datePosted":"2026-10-04T02:04:20.179Z","dateModified":"2026-10-04T02:04:20.179Z","hiringOrganization":{"@type":"Organization","name":"Evolving Solution Services","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Baltimore","addressRegion":"MD","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"886552cd58cc458727d4044b"},"url":"https://jobsearcher.com/jobs/886552cd58cc458727d4044b"}}