{"schemaVersion":"jobsearcher.job.v1","id":"885c8707cdc38981bedd8d33","url":"https://jobsearcher.com/jobs/885c8707cdc38981bedd8d33","canonicalUrl":"https://jobsearcher.com/jobs/885c8707cdc38981bedd8d33","title":"Operations Analyst","description":"Index Analytics, LLC, is a rapidly growing Baltimore-based small business providing health related consulting services to the federal government. At the center of our company culture is a commitment to instilling a dynamic and employee-friendly place to work. We place a priority on promoting a supportive and collegial team environment and enhancing staffs experience through career development and educational opportunities.\nJob Overview\nIndex Analytics is seeking an Operations Analyst to define complex business requirements and translate into tasks to be performed by technical team members. The Operations Analyst will also perform quality assurance and review in the execution of projects while working with other experts and staff.\nResponsibilities\nOversee an analytic team and workstream generating reports for healthcare providers through data extract, load, transform, and delivery functions.\nManage workstreams analytic agenda, assignment of responsibilities, and schedule.\nElicits and documents business requirements from program stakeholders.\nConduct meetings and presentations to share insights with critical stakeholders\nAnalyze, evaluate, and implement processes to best support customer programs.\nConduct meetings and presentations to share insights with critical stakeholders\nSupport creation and execution of quality assurance processes.\nProvide analysis assessment, technical or business area expertise in relevant areas.\nPerform technical writing and editing for a range of written deliverables and products.\nSupervise and develop staff, including motivating and managing performance to fulfill high pressure, deadline driven assignments. Provide guidance to subordinate managers on how one-on-ones should be conducted with staff so that they understand how to perform their job, and give feedback related to performance.\nProvide regular and open communication across the program and stakeholders for transparency and awareness of progress and impediments. Demonstrate a sense of urgency to respond to dynamic, evolving, and often time sensitive demands with high quality work products.\nWork closely with the management team to ensure all operational and administrative functions within the operation are properly executed in accordance with Index Analytics policies/procedures.\nCollaborate with the Knowledge Management group on process changes and improvements through the change management process.\nCollaborate with the training and onboarding team to develop, improve, and provide staff leadership.\nEstablish and maintain credible, professional relationships with clients, internal business lines, and external vendors. Stay up to date on industry regulations, trends, and technology.\nSummarize information and effectively communicate findings in writing and verbally within internal teams and to external stakeholders. Prepare materials and lead client facing meetings as needed.\nAdhere to customer and company standards, processes, and requirements.\nAnalyze new and complex project-related problems and create innovative solutions that normally involve the schedule, technology, methodology, tools, solution components, and financial management of the project.\nBachelors degree required, with at least 6 years of relevant experience in Federal contracting (preferably on contracts involving dynamic Federal healthcare programs with regulatory requirements).\nPMP certification preferred.\nExperience with facilitating a multi-disciplinary team in a virtual setting.\nDemonstrated ability to provide operational guidance and decision making based on thoughtful analysis and comprehension of complex information required.\nExperience developing quality assurance plans and standard operating procedures required.\nProven ability to work in a fast-paced environment with short turnaround times required.\nOutstanding written and oral communication skills, especially in a virtual environment, required.\nProficiency in Microsoft 365 including SharePoint, Outlook, Teams, Word, Excel, and PowerPoint required.\nAbility to learn new workflow systems and web-based applications required.\nSecurity Clearance - Ability to obtain Public Trust level clearance required.\nUS citizen or lived in the US for 3 of the last 5 years required.\nIndex Analytics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\nThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\nAttention Candidates\nWe're dedicated to ensuring a safe and transparent recruitment process for all candidates and have implemented robust measures to protect your personal information. Please be aware that all employment-related communications will originate from a secure portal (NAME@msg.paycomonline.com) or a corporate email address (NAME@index-analytics.com).If you have any concerns, please don't hesitate to reach out to us atrecruiting@index-analytics.com.","company":"Index Analytics","rawCompany":"index analytics","city":"Windsor Mill","state":"MD","isRemote":false,"isActive":false,"createdAt":"2026-04-12T21:04:37.455Z","occupations":[{"code":"13-1199.00","title":"Business Operations Specialists, All Other","slug":"business-operations-specialists-all-other"},{"code":"13-1111.00","title":"Management Analysts","slug":"management-analysts"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"}],"industries":[{"code":"541690","title":"Other Scientific and Technical Consulting Services","slug":"other-scientific-and-technical-consulting-services"},{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"541618","title":"Other Management Consulting Services","slug":"other-management-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Operations Analyst","description":"Index Analytics, LLC, is a rapidly growing Baltimore-based small business providing health related consulting services to the federal government. At the center of our company culture is a commitment to instilling a dynamic and employee-friendly place to work. We place a priority on promoting a supportive and collegial team environment and enhancing staffs experience through career development and educational opportunities.\nJob Overview\nIndex Analytics is seeking an Operations Analyst to define complex business requirements and translate into tasks to be performed by technical team members. The Operations Analyst will also perform quality assurance and review in the execution of projects while working with other experts and staff.\nResponsibilities\nOversee an analytic team and workstream generating reports for healthcare providers through data extract, load, transform, and delivery functions.\nManage workstreams analytic agenda, assignment of responsibilities, and schedule.\nElicits and documents business requirements from program stakeholders.\nConduct meetings and presentations to share insights with critical stakeholders\nAnalyze, evaluate, and implement processes to best support customer programs.\nConduct meetings and presentations to share insights with critical stakeholders\nSupport creation and execution of quality assurance processes.\nProvide analysis assessment, technical or business area expertise in relevant areas.\nPerform technical writing and editing for a range of written deliverables and products.\nSupervise and develop staff, including motivating and managing performance to fulfill high pressure, deadline driven assignments. Provide guidance to subordinate managers on how one-on-ones should be conducted with staff so that they understand how to perform their job, and give feedback related to performance.\nProvide regular and open communication across the program and stakeholders for transparency and awareness of progress and impediments. Demonstrate a sense of urgency to respond to dynamic, evolving, and often time sensitive demands with high quality work products.\nWork closely with the management team to ensure all operational and administrative functions within the operation are properly executed in accordance with Index Analytics policies/procedures.\nCollaborate with the Knowledge Management group on process changes and improvements through the change management process.\nCollaborate with the training and onboarding team to develop, improve, and provide staff leadership.\nEstablish and maintain credible, professional relationships with clients, internal business lines, and external vendors. Stay up to date on industry regulations, trends, and technology.\nSummarize information and effectively communicate findings in writing and verbally within internal teams and to external stakeholders. Prepare materials and lead client facing meetings as needed.\nAdhere to customer and company standards, processes, and requirements.\nAnalyze new and complex project-related problems and create innovative solutions that normally involve the schedule, technology, methodology, tools, solution components, and financial management of the project.\nBachelors degree required, with at least 6 years of relevant experience in Federal contracting (preferably on contracts involving dynamic Federal healthcare programs with regulatory requirements).\nPMP certification preferred.\nExperience with facilitating a multi-disciplinary team in a virtual setting.\nDemonstrated ability to provide operational guidance and decision making based on thoughtful analysis and comprehension of complex information required.\nExperience developing quality assurance plans and standard operating procedures required.\nProven ability to work in a fast-paced environment with short turnaround times required.\nOutstanding written and oral communication skills, especially in a virtual environment, required.\nProficiency in Microsoft 365 including SharePoint, Outlook, Teams, Word, Excel, and PowerPoint required.\nAbility to learn new workflow systems and web-based applications required.\nSecurity Clearance - Ability to obtain Public Trust level clearance required.\nUS citizen or lived in the US for 3 of the last 5 years required.\nIndex Analytics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\nThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\nAttention Candidates\nWe're dedicated to ensuring a safe and transparent recruitment process for all candidates and have implemented robust measures to protect your personal information. Please be aware that all employment-related communications will originate from a secure portal (NAME@msg.paycomonline.com) or a corporate email address (NAME@index-analytics.com).If you have any concerns, please don't hesitate to reach out to us atrecruiting@index-analytics.com.","datePosted":"2026-04-12T21:04:37.455Z","dateModified":"2026-04-12T21:04:37.455Z","hiringOrganization":{"@type":"Organization","name":"Index Analytics","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Windsor Mill","addressRegion":"MD","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"885c8707cdc38981bedd8d33"},"url":"https://jobsearcher.com/jobs/885c8707cdc38981bedd8d33"}}