Account Associate - State Farm Agent Team Member

Benefits:Simple IRAHiring bonusBonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offTraining & developmentAbout Our Agency:Our agency opened in 1992 and is a small, close-knit team of two full-time members, with plans to grow.Our office feels like a true family environment with a long-tenured, close-knit team. We're looking for someone who is kind, empathetic, personable, and motivated—someone who values customer service and wants to be part of a supportive, people-first culture. If you're looking for a place where relationships and teamwork come first, this could be a great fit for you.As a smaller, established agency, we offer the advantages of flexibility, adaptability, and a truly supportive environment. Our culture is caring, casual, and relationship-focused, with strong emphasis on customer service and quality interactions. We provide mentoring, coaching, and a Simple IRA, along with a workplace where people genuinely take care of each other.Role Description:As Account Associate – State Farm Agent Team Member for Teresa Susong – State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.Responsibilities:Manage customer accounts and update information in the database.Assist customers with policy changes and inquiries.Process insurance claims and follow up with customers on claim status.Coordinate with underwriters to ensure timely policy issuance.Qualifications:Strong organizational skills and attention to detail.Excellent customer service and communication skills.Previous experience in insurance or a related field preferred.J-18808-Ljbffr