{"schemaVersion":"jobsearcher.job.v1","id":"87fe9bf443a45aa12cf7ab5b","url":"https://jobsearcher.com/jobs/87fe9bf443a45aa12cf7ab5b","canonicalUrl":"https://jobsearcher.com/jobs/87fe9bf443a45aa12cf7ab5b","title":"Shift Leader","description":"The Shift Leader supports the store management team's daily operations of a Krystal restaurant in support of the Brand Vision, Mission and Promise while role modeling Krystal's Core Values. The Shift Leader works with other members of the management team in ensuring the compliance with company standards in all areas of operations to include product preparation and delivery, customer service, facilities maintenance, and financial accountability. This role accomplishes these objectives by assisting the management team in actively selecting, training and coaching the A+ talent to achieve key results in People, Customer, Sales and Profit.\r\nEssential Duties and Responsibilities\r\nDemonstrate the Krystal Core Values while assisting the management team in building high performing employees when training, retaining and recognizing A+ talent utilizing Krystal's tools and processes.\r\nPartners with the management team to execute the Performance Management process consistently to ensure employees are set up for success and held accountable.\r\nCustomer\r\nDrives customer-focused culture by serving as a role model in resolving customer issues and partnering with the management team to train employees to meet or exceed customer service standards.\r\nCoaches, drive excellence, recognize and hold their shift accountable around core operational procedures through the use of the OSM and Company systems.\r\nEnsures that food safety standards are met through direct observation while running their shifts.\r\nSales\r\nPartners with the management team to ensure that restaurant level plan and marketing initiatives are in place and being implemented.\r\nProfit\r\nExecutes cash/security, inventory, labor and food control procedures during their shift and takes appropriate actions to identify and close gaps.\r\n*The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.\r\nEducation and Experience Requirements\r\nMust be at least 18 years of age.\r\nServSafe certification a plus.\r\nHigh School Diploma or GED preferred with one (1) or more years of restaurant management experience.\r\nSystems & Software – proficient level knowledge of Microsoft Office software applications.\r\nMust be able to work a flexible schedule including days, nights, overnight, & weekends.\r\nMay be required to travel to other locations, e.g. other stores, bank, meetings as business dictates\r\nKnowledge/Skills/Abilities:\r\nCustomer Focused- Recognizes the guest as the primary focus and acts accordingly; sets a high standard for exceeding guest expectations and motivates the team by role modeling effective service behaviors.\r\nInitiative-Takes action without being asked or required to; achieves goals beyond job requirements; is proactive and takes prompt action to accomplish tasks.\r\nAction Oriented- Consistently maintains high levels of activity or productivity; works with vigor, effectiveness and determination over a sustained period of time.\r\nTeam Player- Encourages cooperation to accomplish team goals; promotes a respectful and inclusive work environment.\r\nThe Krystal Company has been serving guests since 1932.\r\nKrystal is the craveable indulgence that's there for you and your crew with consistent, affordable, and downright delicious meals served hot and fresh, day and night.\r\nFounders Rody Davenport Jr. and Glenn Sherrill believed that a good meal at a great price—served with a smile at a clean restaurant—would attract customers and keep them coming back. Krystal has proven them right ever since. Sure, we stick to the classics, but over the years, we've never been afraid to innovate, adding a breakfast menu, chicken sandwiches, hot dogs, milkshakes (and more) to our enduring selection of delicious, iconic, little square burgers.\r\nWe operate 44 Krystal's in Alabama, Florida, Georgia, Kentucky, South Carolina, and Tennessee. We are the longest tenured franchisee in the Krystal system. We have been in business since 1990. Our most important goal is customer satisfaction and employees that enjoy their jobs.\r\nJ-18808-Ljbffr","company":"Workstream","rawCompany":"workstream","city":"Cocoa","state":"FL","isRemote":false,"isActive":false,"createdAt":"2026-08-14T01:30:01.368Z","occupations":[{"code":"35-1012.00","title":"First-Line Supervisors of Food Preparation and Serving Workers","slug":"first-line-supervisors-of-food-preparation-and-serving-workers"},{"code":"11-9051.00","title":"Food Service Managers","slug":"food-service-managers"},{"code":"39-1022.00","title":"First-Line Supervisors of Personal Service Workers","slug":"first-line-supervisors-of-personal-service-workers"}],"industries":[{"code":"722513","title":"Limited-Service Restaurants","slug":"limited-service-restaurants"},{"code":"722511","title":"Full-Service Restaurants","slug":"full-service-restaurants"},{"code":"722514","title":"Cafeterias, Grill Buffets, and Buffets","slug":"cafeterias-grill-buffets-and-buffets"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Shift Leader","description":"The Shift Leader supports the store management team's daily operations of a Krystal restaurant in support of the Brand Vision, Mission and Promise while role modeling Krystal's Core Values. The Shift Leader works with other members of the management team in ensuring the compliance with company standards in all areas of operations to include product preparation and delivery, customer service, facilities maintenance, and financial accountability. This role accomplishes these objectives by assisting the management team in actively selecting, training and coaching the A+ talent to achieve key results in People, Customer, Sales and Profit.\r\nEssential Duties and Responsibilities\r\nDemonstrate the Krystal Core Values while assisting the management team in building high performing employees when training, retaining and recognizing A+ talent utilizing Krystal's tools and processes.\r\nPartners with the management team to execute the Performance Management process consistently to ensure employees are set up for success and held accountable.\r\nCustomer\r\nDrives customer-focused culture by serving as a role model in resolving customer issues and partnering with the management team to train employees to meet or exceed customer service standards.\r\nCoaches, drive excellence, recognize and hold their shift accountable around core operational procedures through the use of the OSM and Company systems.\r\nEnsures that food safety standards are met through direct observation while running their shifts.\r\nSales\r\nPartners with the management team to ensure that restaurant level plan and marketing initiatives are in place and being implemented.\r\nProfit\r\nExecutes cash/security, inventory, labor and food control procedures during their shift and takes appropriate actions to identify and close gaps.\r\n*The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.\r\nEducation and Experience Requirements\r\nMust be at least 18 years of age.\r\nServSafe certification a plus.\r\nHigh School Diploma or GED preferred with one (1) or more years of restaurant management experience.\r\nSystems & Software – proficient level knowledge of Microsoft Office software applications.\r\nMust be able to work a flexible schedule including days, nights, overnight, & weekends.\r\nMay be required to travel to other locations, e.g. other stores, bank, meetings as business dictates\r\nKnowledge/Skills/Abilities:\r\nCustomer Focused- Recognizes the guest as the primary focus and acts accordingly; sets a high standard for exceeding guest expectations and motivates the team by role modeling effective service behaviors.\r\nInitiative-Takes action without being asked or required to; achieves goals beyond job requirements; is proactive and takes prompt action to accomplish tasks.\r\nAction Oriented- Consistently maintains high levels of activity or productivity; works with vigor, effectiveness and determination over a sustained period of time.\r\nTeam Player- Encourages cooperation to accomplish team goals; promotes a respectful and inclusive work environment.\r\nThe Krystal Company has been serving guests since 1932.\r\nKrystal is the craveable indulgence that's there for you and your crew with consistent, affordable, and downright delicious meals served hot and fresh, day and night.\r\nFounders Rody Davenport Jr. and Glenn Sherrill believed that a good meal at a great price—served with a smile at a clean restaurant—would attract customers and keep them coming back. Krystal has proven them right ever since. Sure, we stick to the classics, but over the years, we've never been afraid to innovate, adding a breakfast menu, chicken sandwiches, hot dogs, milkshakes (and more) to our enduring selection of delicious, iconic, little square burgers.\r\nWe operate 44 Krystal's in Alabama, Florida, Georgia, Kentucky, South Carolina, and Tennessee. We are the longest tenured franchisee in the Krystal system. We have been in business since 1990. Our most important goal is customer satisfaction and employees that enjoy their jobs.\r\nJ-18808-Ljbffr","datePosted":"2026-08-14T01:30:01.368Z","dateModified":"2026-08-14T01:30:01.368Z","hiringOrganization":{"@type":"Organization","name":"Workstream","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Cocoa","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"87fe9bf443a45aa12cf7ab5b"},"url":"https://jobsearcher.com/jobs/87fe9bf443a45aa12cf7ab5b"}}