{"schemaVersion":"jobsearcher.job.v1","id":"87f90f5ccf8a3f78e604331a","url":"https://jobsearcher.com/jobs/87f90f5ccf8a3f78e604331a","canonicalUrl":"https://jobsearcher.com/jobs/87f90f5ccf8a3f78e604331a","title":"Assistant Manager","description":"With over 50 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.\nThe Assistant Store Manager contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey. This role supports a General Manager (GM) or a Store Manager (SM) in the achievement of sales goals, store operations, and the staffing and performance management of all retail employees. The Assistant Store Manager reports to either a General Manager (GM) or Store Manager (SM).\nJOB DUTIES AND RESPONSIBILITES:\nModels and holds employees accountable to customer service standards.\nContributes to an environment where employees are informed and capable by supporting and/or delivering training for all employees.\nModels and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to employees, maintained and consistently followed.\nSupports the GM or SM in proactively staffing the store according to retail census and fluctuations in seasonal business needs.\nWorks as a part of a high-performing team to achieve store’s sales plan. Supports sales driving initiatives, creates daily agendas and directs selling activities as Manager on Duty.\nProvides coaching in the moment and performance feedback to employees. May assist the GM or SM in delivering formal performance reviews.\nSeeks opportunities to increase topline retail sales and directs employees to execute sales driving initiatives.\nAnticipates and solves problems by taking decisive action, follows up with the GM or SM.\nEnsures the accuracy and integrity of employee information including, but not limited to, Time and Attendance records and personal data.\nManages deliveries according to standard operating procedures (SOPs). Drives and manages inventory events. Controls shrink and retail supply expenses.\nStays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary.\nEnsures adherence to applicable wage and hour laws. Accurately records time worked according to SLT policy.\nAppropriately partners with the GM or SM, HQ Retail Operations, Human Resources and other departments as needed or necessary.\nDemonstrates exceptional verbal and written communication skills with employees, customers, field management and corporate office.\nAdditional responsibilities as assigned by GM or SM.\nESSENTIAL FUNCTIONS:\nAbility to communicate verbally and work cooperatively with employees and customers.\nAbility to remain in a stationary position for up to 3 hours at a time.\nAbility to move about the work place coaching and directing employees; selling to customers and retrieving merchandise from storage or sales floor.\nAbility to grab, reach, push, pull, bend, stoop, kneel and crouch in order to demonstrate, retrieve and replenish merchandise.\nAbility to work a varied schedule to observe employees and customers at different times of the day, week and year.\nAbility to ascend/descend ladders in order to retrieve and/or move merchandise.\nAbility to operate a computer, POS system, keyboards, merchandise scanners and mouse in order to accomplish work.\nRegular and predictable attendance.\nAbility to lift and/or move merchandise weighing up to 35 lbs.\nEXPERIENCE AND REQUIRED QUALIFICATIONS:\n1-2 years of progressively responsible retail management experience. Prior experience as a Sur La Table Store Floor Lead, preferred.\nExperience driving sales and motivating high performing sales teams.\nExperience training others and holding teams accountable.\nProficient in POS Systems.\nProficient with MS Office Suite (Outlook, Word and Excel).\nMay require Food Handlers Permit or Food Manager Certification.\nSur La Table Core Competencies for Everyone:\nFocus on the Customer: You inspire and delight your customers.\nBe Genuine: Your communication style is respectful, effective and sincere.\nMake the Right Call: You effectively blend knowledge, experience, wisdom & decisive action.\nTake Ownership: You are committed, responsible and provide solutions.\nAchieve Results: You meet and exceed goals and expectations.\nThis job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice.\nCSC Generation Holdings family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.\nCSC Generation Holdings family of brands is committed to the full inclusion of all qualified individuals. As part of this commitment, CSC Generation will ensure that persons with disabilities are provided reasonable accommodations.\nJob Type: Full-time\nPay: $22.00 per hour\nBenefits:\n401(k)\nDental insurance\nEmployee discount\nHealth insurance\nPaid time off\nVision insurance\nShift:\nDay shift\nEvening shift\nMorning shift\nAbility to commute/relocate:\nMcLean, VA 22102: Reliably commute or planning to relocate before starting work (Required)\nExperience:\nCustomer service: 1 year (Preferred)\nWork Location: In person","company":"Sur La Table","rawCompany":"sur la table","city":"McLean","state":"VA","isRemote":false,"isActive":false,"createdAt":"2026-08-04T13:44:09.295Z","occupations":[{"code":"41-1011.00","title":"First-Line Supervisors of Retail Sales Workers","slug":"first-line-supervisors-of-retail-sales-workers"},{"code":"41-1012.00","title":"First-Line Supervisors of Non-Retail Sales Workers","slug":"first-line-supervisors-of-non-retail-sales-workers"},{"code":"35-1012.00","title":"First-Line Supervisors of Food Preparation and Serving Workers","slug":"first-line-supervisors-of-food-preparation-and-serving-workers"}],"industries":[{"code":"455219","title":"All Other General Merchandise Retailers","slug":"all-other-general-merchandise-retailers"},{"code":"722511","title":"Full-Service Restaurants","slug":"full-service-restaurants"},{"code":"445298","title":"All Other Specialty Food Retailers","slug":"all-other-specialty-food-retailers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Assistant Manager","description":"With over 50 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.\nThe Assistant Store Manager contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey. This role supports a General Manager (GM) or a Store Manager (SM) in the achievement of sales goals, store operations, and the staffing and performance management of all retail employees. The Assistant Store Manager reports to either a General Manager (GM) or Store Manager (SM).\nJOB DUTIES AND RESPONSIBILITES:\nModels and holds employees accountable to customer service standards.\nContributes to an environment where employees are informed and capable by supporting and/or delivering training for all employees.\nModels and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to employees, maintained and consistently followed.\nSupports the GM or SM in proactively staffing the store according to retail census and fluctuations in seasonal business needs.\nWorks as a part of a high-performing team to achieve store’s sales plan. Supports sales driving initiatives, creates daily agendas and directs selling activities as Manager on Duty.\nProvides coaching in the moment and performance feedback to employees. May assist the GM or SM in delivering formal performance reviews.\nSeeks opportunities to increase topline retail sales and directs employees to execute sales driving initiatives.\nAnticipates and solves problems by taking decisive action, follows up with the GM or SM.\nEnsures the accuracy and integrity of employee information including, but not limited to, Time and Attendance records and personal data.\nManages deliveries according to standard operating procedures (SOPs). Drives and manages inventory events. Controls shrink and retail supply expenses.\nStays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary.\nEnsures adherence to applicable wage and hour laws. Accurately records time worked according to SLT policy.\nAppropriately partners with the GM or SM, HQ Retail Operations, Human Resources and other departments as needed or necessary.\nDemonstrates exceptional verbal and written communication skills with employees, customers, field management and corporate office.\nAdditional responsibilities as assigned by GM or SM.\nESSENTIAL FUNCTIONS:\nAbility to communicate verbally and work cooperatively with employees and customers.\nAbility to remain in a stationary position for up to 3 hours at a time.\nAbility to move about the work place coaching and directing employees; selling to customers and retrieving merchandise from storage or sales floor.\nAbility to grab, reach, push, pull, bend, stoop, kneel and crouch in order to demonstrate, retrieve and replenish merchandise.\nAbility to work a varied schedule to observe employees and customers at different times of the day, week and year.\nAbility to ascend/descend ladders in order to retrieve and/or move merchandise.\nAbility to operate a computer, POS system, keyboards, merchandise scanners and mouse in order to accomplish work.\nRegular and predictable attendance.\nAbility to lift and/or move merchandise weighing up to 35 lbs.\nEXPERIENCE AND REQUIRED QUALIFICATIONS:\n1-2 years of progressively responsible retail management experience. Prior experience as a Sur La Table Store Floor Lead, preferred.\nExperience driving sales and motivating high performing sales teams.\nExperience training others and holding teams accountable.\nProficient in POS Systems.\nProficient with MS Office Suite (Outlook, Word and Excel).\nMay require Food Handlers Permit or Food Manager Certification.\nSur La Table Core Competencies for Everyone:\nFocus on the Customer: You inspire and delight your customers.\nBe Genuine: Your communication style is respectful, effective and sincere.\nMake the Right Call: You effectively blend knowledge, experience, wisdom & decisive action.\nTake Ownership: You are committed, responsible and provide solutions.\nAchieve Results: You meet and exceed goals and expectations.\nThis job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice.\nCSC Generation Holdings family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.\nCSC Generation Holdings family of brands is committed to the full inclusion of all qualified individuals. As part of this commitment, CSC Generation will ensure that persons with disabilities are provided reasonable accommodations.\nJob Type: Full-time\nPay: $22.00 per hour\nBenefits:\n401(k)\nDental insurance\nEmployee discount\nHealth insurance\nPaid time off\nVision insurance\nShift:\nDay shift\nEvening shift\nMorning shift\nAbility to commute/relocate:\nMcLean, VA 22102: Reliably commute or planning to relocate before starting work (Required)\nExperience:\nCustomer service: 1 year (Preferred)\nWork Location: In person","datePosted":"2026-08-04T13:44:09.295Z","dateModified":"2026-08-04T13:44:09.295Z","hiringOrganization":{"@type":"Organization","name":"Sur La Table","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"McLean","addressRegion":"VA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"87f90f5ccf8a3f78e604331a"},"url":"https://jobsearcher.com/jobs/87f90f5ccf8a3f78e604331a"}}