{"schemaVersion":"jobsearcher.job.v1","id":"87c031b0fbada6f1a016c85b","url":"https://jobsearcher.com/jobs/87c031b0fbada6f1a016c85b","canonicalUrl":"https://jobsearcher.com/jobs/87c031b0fbada6f1a016c85b","title":"Program Manager - Workforce Development","description":"LifeWorks of Austin, TX is looking for a Program Manager to join our Workforce Development team!\n\nThe Program Manager coordinates and provides direct supervision of a team of employees who utilize the Individual Placement and Support (IPS) model of Supported Employment and Supported Education for youth and young adults who have experienced homelessness, systems involvement, mental health challenges, substance misuse, and/or trauma. The Program Manager ensures good program outcomes by providing training, supervision, data oversight; implementing quality improvement plans; monitoring client outcomes; and working side-by-side with team members through field mentoring. The Program Manager ensures the team is actively engaged in the community and equipped to support clients in navigating community resources and internal supportive service opportunities at LifeWorks.\n\nThis full time, exempt position earns a competitive rate ranging from $62,245 -$87,904 depending upon experience. Benefits are also included, which consist of 24 PTO days per year (accrued); 11 paid holidays per year; a premium-free employee medical plan with $100 per month HSA contribution (plus other affordable employee or family medical, dental, and vision options!); a retirement savings plan with 50% match on the first 6% of contributions, and much more!\n\nRESPONSIBILITIES\n\nCoordinates and assists in the development, delivery, and management of program services.\nPromotes a healing- and person-centered culture that uplifts the dignity and strengths of clients at all times.\nResponsible for the hiring, orientation, training, supervision, evaluation, and dismissal of direct reports in accordance with Agency policies and procedures.\nReviews individual client outcomes with direct reports during supervision.\nEnsures direct reports provide appropriate support to clients and offer and utilize program resources efficiently.\nHolds staff accountable for meeting individual and program performance objectives by coaching, planning, monitoring, and appraising job results.\nEnforces and complies with all requirements outlined by funding sources, licensure and accrediting bodies, the program, and the agency. These requirements may pertain to data, paperwork, training, processes, and procedures, among other things.\nIs readily available and provides guidance and case consultation to staff on a daily basis.\nBuilds team’s strength in de-escalation and mediation to effectively manage highly complex crisis situations.\nCompletes file reviews and ensures that direct reports collect and enter required data in agency and funder databases in a timely, complete, and accurate manner.\nUpdates training materials, assists with delivery of training, and tracks all staff training records and due dates.\nMaintains current knowledge of best practices in a range of philosophies and modalities, for example housing first approaches, harm reduction, and positive youth development.\nActs as a liaison to other programs internally and establishes and maintains relationships with partner organizations, service providers, referral sources, and other external stakeholders in the community.\nProvide temporary coverage and direct client services during staffing transitions or outages.\nAssists with the compilation, analysis, and reporting of program outcomes on an as-needed basis.\nAssists Program Director and/or Vice President of Education and Workforce and department staff with coordinating client files and other materials for funders, monitoring visits, and internal and/or external audits.\nRepresents the program at leadership meetings and communicate agency and leadership decisions to their team, as appropriate.\nProvides community training, presentations, and outreach activities, as appropriate.\nPrepares for and actively participates in supervision meetings and all other required meetings or trainings.\nOther duties as assigned.\n\nADDITIONAL ESSENTIAL RESPONSIBILITIES WORKFORCE\n\nRegularly provides in-field supervision, support, and field mentoring to direct reports.\nEnsures program staff comply with and deliver services in a manner consistent with fidelity standards for all relevant evidence-based and/or evidence-informed models.\nMaintains a small caseload, providing employment and educational support services to clients.\nFacilitates weekly team meeting following the principles of IPS supported employment.\nAssists Program Director with coordinating fidelity reviews and the development of fidelity action plans based on recommendations from the fidelity report.\nAssists Program Director with coordination of steering committee meetings to help with IPS implementation and sustainability.\nWorks with the Office of Vocational Rehabilitation to coordinate services, as needed.\n\nQUALIFICATIONS\n\nEDUCATION AND EXPERIENCE\n\nRequires a Bachelor’s degree in Social Work, Counseling, or related field with and (3) years’ experience; or\nEquivalent combination of education and experience.\nPreferred minimum (1) year of supervisory experience.\nExperience with databases; proficient level of experience with Microsoft Office including, Word, Excel, and Outlook.\n\nCORE COMPETENCIES AND SKILLS\n\nEnsures Accountability and Results – Holds self and others accountable to meeting commitments and achieving outcomes; delivers timely and clear feedback that is timely, equitable, clear, and supportive in nature.\nAmplifies Talent – Engages and motivates staff; supports their growth and development; promotes a climate of collective success.\nIntegrates Diverse Perspectives – Recognizes the value that different perspectives, backgrounds, and experiences bring to an organization; actively seeks out and considers different viewpoints; incorporates diverse perspectives into work and actions.\nDemonstrates Self-Awareness – Uses a combination of feedback and reflection to gain and apply productive insights toward personal strengths and areas of opportunities; demonstrates a willingness to adapt leadership style to better engage, influence, and relate to staff.\nClient Focused – Builds strong client relationships and delivers client-centered solutions.\nInstills Trust – Gains the confidence and trust of others through honesty, integrity, humility, and authenticity.\nMakes Quality and Sound Decisions – Applies sound judgment in decision making process; makes collaborative, equitable, measured, and timely decisions that support the mission of the organization.\nDrives Vision and Purpose – Paints a compelling picture of the vision and strategy that motivates and inspires others to action and shared alignment.\n\nCERTIFICATES, LECENSE, REGISTRATIONS\n\nMust posses or be able to obtain a valid driver's license within 30 days.\nPossess or acquire standard First-Aid and CPR Certification as required by individual program.\nLicensed in Mental Health discipline for Clinical & Therapeutic Programs (preferred).\n\nABOUT LIFEWORKS\nWith more than 50 years of experience working with youth experiencing homelessness, youth aging out of foster care, young adults, and young parents, LifeWorks is committed to solving youth homelessness through housing, mental health, education, and workforce services. Our vision is a Central Texas where every young person has a place to call home, a sense of belonging, and the support to pursue a life they love.\n\nWe provide a full range of support services for vulnerable youth, ensuring that every young person has access to a safe home, the chance to heal, and opportunities to learn and work. Through innovative problem-solving, shared accountability, and evidence-based solutions, we are relentless in achieving real, sustainable, and measurable results for the clients we serve.\n\nA career at LifeWorks offers opportunities to grow professionally while making an immediate, lasting impact on the lives of youth and families in our community. Join us in building a future where every young person has the stability and support to thrive.\n\nEqual Opportunity Employer\nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.","company":"Lifeworksaustin","rawCompany":"lifeworksaustin","city":"Austin","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-09-16T11:33:34.226Z","occupations":[{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"},{"code":"21-1099.00","title":"Community and Social Service Specialists, All Other","slug":"community-and-social-service-specialists-all-other"},{"code":"21-1023.00","title":"Mental Health and Substance Abuse Social Workers","slug":"mental-health-and-substance-abuse-social-workers"}],"industries":[{"code":"624190","title":"Other Individual and Family Services","slug":"other-individual-and-family-services"},{"code":"624110","title":"Child and Youth Services","slug":"child-and-youth-services"},{"code":"624229","title":"Other Community Housing Services","slug":"other-community-housing-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Manager - Workforce Development","description":"LifeWorks of Austin, TX is looking for a Program Manager to join our Workforce Development team!\n\nThe Program Manager coordinates and provides direct supervision of a team of employees who utilize the Individual Placement and Support (IPS) model of Supported Employment and Supported Education for youth and young adults who have experienced homelessness, systems involvement, mental health challenges, substance misuse, and/or trauma. The Program Manager ensures good program outcomes by providing training, supervision, data oversight; implementing quality improvement plans; monitoring client outcomes; and working side-by-side with team members through field mentoring. The Program Manager ensures the team is actively engaged in the community and equipped to support clients in navigating community resources and internal supportive service opportunities at LifeWorks.\n\nThis full time, exempt position earns a competitive rate ranging from $62,245 -$87,904 depending upon experience. Benefits are also included, which consist of 24 PTO days per year (accrued); 11 paid holidays per year; a premium-free employee medical plan with $100 per month HSA contribution (plus other affordable employee or family medical, dental, and vision options!); a retirement savings plan with 50% match on the first 6% of contributions, and much more!\n\nRESPONSIBILITIES\n\nCoordinates and assists in the development, delivery, and management of program services.\nPromotes a healing- and person-centered culture that uplifts the dignity and strengths of clients at all times.\nResponsible for the hiring, orientation, training, supervision, evaluation, and dismissal of direct reports in accordance with Agency policies and procedures.\nReviews individual client outcomes with direct reports during supervision.\nEnsures direct reports provide appropriate support to clients and offer and utilize program resources efficiently.\nHolds staff accountable for meeting individual and program performance objectives by coaching, planning, monitoring, and appraising job results.\nEnforces and complies with all requirements outlined by funding sources, licensure and accrediting bodies, the program, and the agency. These requirements may pertain to data, paperwork, training, processes, and procedures, among other things.\nIs readily available and provides guidance and case consultation to staff on a daily basis.\nBuilds team’s strength in de-escalation and mediation to effectively manage highly complex crisis situations.\nCompletes file reviews and ensures that direct reports collect and enter required data in agency and funder databases in a timely, complete, and accurate manner.\nUpdates training materials, assists with delivery of training, and tracks all staff training records and due dates.\nMaintains current knowledge of best practices in a range of philosophies and modalities, for example housing first approaches, harm reduction, and positive youth development.\nActs as a liaison to other programs internally and establishes and maintains relationships with partner organizations, service providers, referral sources, and other external stakeholders in the community.\nProvide temporary coverage and direct client services during staffing transitions or outages.\nAssists with the compilation, analysis, and reporting of program outcomes on an as-needed basis.\nAssists Program Director and/or Vice President of Education and Workforce and department staff with coordinating client files and other materials for funders, monitoring visits, and internal and/or external audits.\nRepresents the program at leadership meetings and communicate agency and leadership decisions to their team, as appropriate.\nProvides community training, presentations, and outreach activities, as appropriate.\nPrepares for and actively participates in supervision meetings and all other required meetings or trainings.\nOther duties as assigned.\n\nADDITIONAL ESSENTIAL RESPONSIBILITIES WORKFORCE\n\nRegularly provides in-field supervision, support, and field mentoring to direct reports.\nEnsures program staff comply with and deliver services in a manner consistent with fidelity standards for all relevant evidence-based and/or evidence-informed models.\nMaintains a small caseload, providing employment and educational support services to clients.\nFacilitates weekly team meeting following the principles of IPS supported employment.\nAssists Program Director with coordinating fidelity reviews and the development of fidelity action plans based on recommendations from the fidelity report.\nAssists Program Director with coordination of steering committee meetings to help with IPS implementation and sustainability.\nWorks with the Office of Vocational Rehabilitation to coordinate services, as needed.\n\nQUALIFICATIONS\n\nEDUCATION AND EXPERIENCE\n\nRequires a Bachelor’s degree in Social Work, Counseling, or related field with and (3) years’ experience; or\nEquivalent combination of education and experience.\nPreferred minimum (1) year of supervisory experience.\nExperience with databases; proficient level of experience with Microsoft Office including, Word, Excel, and Outlook.\n\nCORE COMPETENCIES AND SKILLS\n\nEnsures Accountability and Results – Holds self and others accountable to meeting commitments and achieving outcomes; delivers timely and clear feedback that is timely, equitable, clear, and supportive in nature.\nAmplifies Talent – Engages and motivates staff; supports their growth and development; promotes a climate of collective success.\nIntegrates Diverse Perspectives – Recognizes the value that different perspectives, backgrounds, and experiences bring to an organization; actively seeks out and considers different viewpoints; incorporates diverse perspectives into work and actions.\nDemonstrates Self-Awareness – Uses a combination of feedback and reflection to gain and apply productive insights toward personal strengths and areas of opportunities; demonstrates a willingness to adapt leadership style to better engage, influence, and relate to staff.\nClient Focused – Builds strong client relationships and delivers client-centered solutions.\nInstills Trust – Gains the confidence and trust of others through honesty, integrity, humility, and authenticity.\nMakes Quality and Sound Decisions – Applies sound judgment in decision making process; makes collaborative, equitable, measured, and timely decisions that support the mission of the organization.\nDrives Vision and Purpose – Paints a compelling picture of the vision and strategy that motivates and inspires others to action and shared alignment.\n\nCERTIFICATES, LECENSE, REGISTRATIONS\n\nMust posses or be able to obtain a valid driver's license within 30 days.\nPossess or acquire standard First-Aid and CPR Certification as required by individual program.\nLicensed in Mental Health discipline for Clinical & Therapeutic Programs (preferred).\n\nABOUT LIFEWORKS\nWith more than 50 years of experience working with youth experiencing homelessness, youth aging out of foster care, young adults, and young parents, LifeWorks is committed to solving youth homelessness through housing, mental health, education, and workforce services. Our vision is a Central Texas where every young person has a place to call home, a sense of belonging, and the support to pursue a life they love.\n\nWe provide a full range of support services for vulnerable youth, ensuring that every young person has access to a safe home, the chance to heal, and opportunities to learn and work. Through innovative problem-solving, shared accountability, and evidence-based solutions, we are relentless in achieving real, sustainable, and measurable results for the clients we serve.\n\nA career at LifeWorks offers opportunities to grow professionally while making an immediate, lasting impact on the lives of youth and families in our community. Join us in building a future where every young person has the stability and support to thrive.\n\nEqual Opportunity Employer\nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.","datePosted":"2026-09-16T11:33:34.226Z","dateModified":"2026-09-16T11:33:34.226Z","hiringOrganization":{"@type":"Organization","name":"Lifeworksaustin","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Austin","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"87c031b0fbada6f1a016c85b"},"url":"https://jobsearcher.com/jobs/87c031b0fbada6f1a016c85b"}}