Host - Tavernonna (Italian-Inspired Restaurant)

Host At TavernonnaAt Tavernonna, hospitality is rooted in connection. Our space is lively, welcoming, and designed to feel like an Italian gathering placewhere guests linger, laugh, and feel genuinely cared for. Whether it's breakfast with hotel guests or a buzzing dinner service, the Host plays a vital role in shaping the flow and feel of the room.This role is perfect for someone who thrives at the front of the house, enjoys engaging with people, and understands that first impressions matter.As a Host at Tavernonna, you are the first and last point of contact for our guests. You'll manage reservations and guest flow while creating a welcoming, organized, and energetic environment. This position requires strong communication skills, attention to detail, and the ability to balance warmth with efficiency in a fast-paced restaurant setting.Duties & Responsibilities:Greet guests promptly and warmly, setting the tone for a positive dining experienceManage reservations, waitlists, and seating to ensure smooth guest flowEscort guests to tables and provide menus as neededCommunicate clearly with servers, bartenders, and management regarding table status and pacingMonitor the dining room to balance seating and maintain service qualityAnswer phones, take reservations, and respond to guest inquiries professionallyMaintain a clean, organized, and welcoming host stand and entry areaShare basic menu information, specials, and restaurant details with guestsSupport the service team during peak periods while maintaining front-of-house presenceUphold all company service standards, policies, and proceduresStand and move throughout the shift and assist with light lifting as neededComplete additional duties as assignedRequirements:Qualifications:Previous host, concierge, or front-of-house experience preferredStrong guest service and interpersonal skillsConfident communication style with a warm, approachable demeanorAbility to stay organized and calm in a fast-paced environmentAttention to detail and a team-first mindsetAvailability for mornings, evenings, weekends, and holidays as neededHigh school diploma or equivalent experienceAbility to obtain and maintain any required certificationsBenefits:Competitive salaryAnnual review with increase potential401k program with company matchMedical, Dental, and Vision insurance available to eligible employeesWellness benefits available to eligible employeesArbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.Lead with Heart - Be kind, passionate and hospitable.Be Accountable - Take ownership and deliver results.Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.Celebrate Differences - Embrace diversity; respect individual opinions and ideas.Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package (all benefits are subject to eligibility requirements).