Platform Engineer - Global POS

Our client, a large-scale global retail organization headquartered in the greater Seattle area, is looking for a Platform Engineer. This role sits within the Point of Sale (POS) Solutions team and focuses on the engineering, administration, and strategic planning of enterprise-grade POS environments supporting domestic and international operations. Location: Issaquah, WA - Onsite Compensation: The annual base salary range for this role is $85,000 - $225,000, depending on experience. Additional Compensation: This role may also be eligible for discretionary bonus and Restricted Stock Unit (RSU) equity compensation at senior and staff levels. Benefits: Benefits available to eligible employees or consultants may include medical, dental, and vision insurance, paid sick leave, retirement savings plans, and other employer sponsored programs. Overview: The Platform Engineer will serve as a senior technical contributor and team leader within a large, high-volume POS environment, translating high-level platform designs into low-level technical implementations. This individual will be responsible for deploying, administering, supporting, and continuously improving POS platform infrastructure across a highly distributed, enterprise-scale environment. The role requires close collaboration with architects, delivery teams, project managers, and business stakeholders to ensure platforms meet both functional requirements and compliance standards. Summary: This is a hands-on engineering role with meaningful leadership responsibilities, including mentorship, code and design reviews, root cause analysis, and vendor engagement. The ideal candidate thrives in a fast-paced, mission-critical environment, brings deep experience with enterprise POS systems and compliance frameworks, and is comfortable operating across both strategic planning and day-to-day platform support. The organization is well known for its strong employee-first culture, generous benefits, and long-term career development opportunities. Key Responsibilities: - Collaborate with delivery teams and architects to improve production deployments, platform operations, and environment stability - Translate high-level platform design into low-level technical design and execute updates in alignment with defined SLAs - Manage ongoing platform operations including monitoring, patching, and support - Lead and participate in code reviews, design reviews, testing, and debugging activities - Conduct regular platform health assessments and communicate inefficiencies to business and technology stakeholders - Develop and document environment topologies, standards, and architecture content - Identify and implement automation and process improvement opportunities - Implement and maintain enterprise-class POS solutions supporting integration services across distributed environments - Design tooling to simplify provisioning and support of large-scale distributed POS environments - Plan and execute major platform software and operating system upgrades across virtualized or cloud environments - Ensure architecture alignment with organizational standards, goals, and objectives - Address compliance requirements including PCI, HIPAA, PII, and SOX - Escalate complex issues as needed, lead root cause analysis, and implement preventative measures - Collaborate with infrastructure, security, compliance, and vendor teams to deliver quality solutions - Analyze technical risks and advise on appropriate mitigation strategies - Support project planning activities including scheduling, resource planning, and cost estimation Qualifications: - 10+ years of experience analyzing, designing, integrating, and implementing enterprise POS solutions - Demonstrated experience developing and configuring Windows Server, Toshiba 4690 OS, Toshiba SurePOS ACE, IBM Data Integration Facility, IBM Store Integrator, Toshiba ELERA, and Linux systems in high-availability, high-volume environments - Strong proficiency in scripting languages such as PowerShell, Python, or JavaScript - Solid understanding of systems analysis, logic diagramming, test debugging, systems implementation, and documentation standards - Experience with enterprise compliance frameworks including PCI, HIPAA, and SOX - Excellent technical leadership skills with the ability to mentor and guide team members - Strong verbal and written communication skills, including the ability to develop integration patterns and articulate technical trade-offs to both technical and business audiences - Proven ability to work independently and produce consistent results with minimal supervision - Ability to thrive under pressure and manage crisis situations professionally - Adaptability in a rapidly changing environment with shifting priorities - Scheduling flexibility to support a 24x7x365 environment, including on-call and on-site availability as required Nice to Have: - Knowledge of Service-Oriented Architecture (SOA) and Software as a Service (SaaS) concepts - Experience implementing solutions in Microsoft Azure or Google Cloud Platform - Proficiency in Google Workspace applications (Sheets, Docs, Slides, Gmail) About Hansell Tierney: Hansell Tierney is one of the premier staffing and recruiting companies in the Pacific Northwest. Launched in 2001, we are a woman-owned business that serves and staffs Northwest organizations by doing things the right way, not just the easiest way. Hansell Tierney partners with candidates and clients to match the best candidates with interesting local opportunities. We navigate every relationship with the highest level of discretion and service while holding ourselves accountable to our promises. Our business thrives on our deep understanding of the job market and our ability to skillfully tailor our recruitment process to meet our clients' unique needs. Compensation and Benefits Disclosure: The compensation range listed above represents the expected range for this position. Actual compensation may vary based on factors including experience, skills, internal equity, and geographic location. This role may also be eligible for bonus, commission, or other incentive compensation depending on the position and company policies. Benefits available to eligible employees or consultants may include medical, dental, and vision insurance, paid sick leave, retirement savings plans, paid time off, and other employer-sponsored programs.