{"schemaVersion":"jobsearcher.job.v1","id":"868bd18d69eecfcf56d7fe95","url":"https://jobsearcher.com/jobs/868bd18d69eecfcf56d7fe95","canonicalUrl":"https://jobsearcher.com/jobs/868bd18d69eecfcf56d7fe95","title":"Account Associate","description":"We are a small and growing artisan chocolate company in San Francisco’s Dogpatch looking for a full-time Account Associate. We take pride that all of our chocolates are made by hand here at our San Francisco kitchen and go out to retailers and customers throughout the country. We are looking to train a hardworking, professional person who works well with a team and feels comfortable as a representative of our brand.\nJob Description The Account Associate would become the point person for our wholesale accounts. This position responds to wholesale inquiries, sets up new accounts, and maintains account relationships, including providing exceptional customer service to new and current accounts. You will learn a lot about chocolate as well as the ins and outs of a small business.\nWe are a fun company with a great culture, and benefits for loyal employees (health at 3 months, retirement at 2 years). Our holiday seasons are extremely fast paced, with summer and fall requiring a lot of planning and creativity.\nPrimary Responsibilities Manage client relationships in order to maintain trust, build the value of our products and services, and resolve any customer service issues via phone, e-mail, and in-person interactions\nBuild and maintain organization of a prospect list, including qualification and contact of new account inquiries and prospects\nInput new orders, manage revisions, and keep customer information up to date\nParticipate in strategic meetings with Marketing and Production to help expand our customer base\nClerical duties such as filing, faxing, scanning, and organizing documents\nUpdate an online list of Retailers\nAssist with marketing, including events, promotions, and demos of product in stores\nAssist with retail store, as needed\nComplete other projects as needed\nDeliver or assist with deliveries to local accounts\nQualifications BA from four year college, University or equivalent\nPrevious experience with sales or a sales-oriented position\nProficient in the Microsoft Office Suite (Word, Excel, Powerpoint) and comfortable with computers and multiple types of software\nAbility to multi-task, follow direction, and complete tasks in a timely manner.\nFriendly personality with strong customer service skills\nEager to take initiative and able to work well both independently and as part of a team.\nExcellent English communication skills, written and oral\nApplicants should be quick learners, punctual, and willing to learn\nExperience with Quickbooks a plus\nDelivery or Driving experience with a clean DMV record a huge plus\nAdditional Information All your information will be kept confidential according to EEO guidelines.\n\n#J-18808-Ljbffr","company":"Poco Dolce Chocolates","rawCompany":"poco dolce chocolates","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-06-27T03:26:04.602Z","occupations":[{"code":"41-4012.00","title":"Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-except-technical-and-scientific-products"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"},{"code":"41-4011.00","title":"Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-technical-and-scientific-products"}],"industries":[{"code":"424450","title":"Confectionery Merchant Wholesalers","slug":"confectionery-merchant-wholesalers"},{"code":"311351","title":"Chocolate and Confectionery Manufacturing from Cacao Beans","slug":"chocolate-and-confectionery-manufacturing-from-cacao-beans"},{"code":"311352","title":"Confectionery Manufacturing from Purchased Chocolate","slug":"confectionery-manufacturing-from-purchased-chocolate"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Account Associate","description":"We are a small and growing artisan chocolate company in San Francisco’s Dogpatch looking for a full-time Account Associate. We take pride that all of our chocolates are made by hand here at our San Francisco kitchen and go out to retailers and customers throughout the country. We are looking to train a hardworking, professional person who works well with a team and feels comfortable as a representative of our brand.\nJob Description The Account Associate would become the point person for our wholesale accounts. This position responds to wholesale inquiries, sets up new accounts, and maintains account relationships, including providing exceptional customer service to new and current accounts. You will learn a lot about chocolate as well as the ins and outs of a small business.\nWe are a fun company with a great culture, and benefits for loyal employees (health at 3 months, retirement at 2 years). Our holiday seasons are extremely fast paced, with summer and fall requiring a lot of planning and creativity.\nPrimary Responsibilities Manage client relationships in order to maintain trust, build the value of our products and services, and resolve any customer service issues via phone, e-mail, and in-person interactions\nBuild and maintain organization of a prospect list, including qualification and contact of new account inquiries and prospects\nInput new orders, manage revisions, and keep customer information up to date\nParticipate in strategic meetings with Marketing and Production to help expand our customer base\nClerical duties such as filing, faxing, scanning, and organizing documents\nUpdate an online list of Retailers\nAssist with marketing, including events, promotions, and demos of product in stores\nAssist with retail store, as needed\nComplete other projects as needed\nDeliver or assist with deliveries to local accounts\nQualifications BA from four year college, University or equivalent\nPrevious experience with sales or a sales-oriented position\nProficient in the Microsoft Office Suite (Word, Excel, Powerpoint) and comfortable with computers and multiple types of software\nAbility to multi-task, follow direction, and complete tasks in a timely manner.\nFriendly personality with strong customer service skills\nEager to take initiative and able to work well both independently and as part of a team.\nExcellent English communication skills, written and oral\nApplicants should be quick learners, punctual, and willing to learn\nExperience with Quickbooks a plus\nDelivery or Driving experience with a clean DMV record a huge plus\nAdditional Information All your information will be kept confidential according to EEO guidelines.\n\n#J-18808-Ljbffr","datePosted":"2026-06-27T03:26:04.602Z","dateModified":"2026-06-27T03:26:04.602Z","hiringOrganization":{"@type":"Organization","name":"Poco Dolce Chocolates","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"868bd18d69eecfcf56d7fe95"},"url":"https://jobsearcher.com/jobs/868bd18d69eecfcf56d7fe95"}}