Senior ServiceNow Developer (ITSM & HRSD)
Hi ,Our client is looking for Senior ServiceNow Developer (ITSM & HRSD) for along term project and below is the detailed requirement.Role: Senior ServiceNow Developer (ITSM & HRSD)Locations: Tampa, FL Mandatory Skills:Bachelor’s degree or equivalent with 14+ years.Strong hands-on experience with ServiceNow ITSM and HRSD implementations.Proficiency in JavaScript, Glide APIs, Flow Designer, and Integration Hub.Experience with Service Portal / Employee Center customization.Solid understanding of ITIL processes and HR workflows.Experience working in Agile/Scrum environments.Ability to independently own and deliver end-to-end solutions.Certifications: CSA (Mandatory), CIS-ITSM / CIS-HRSD (Preferred) Key Responsibilities:Design, develop, and customize ServiceNow solutions across ITSM and HRSD modules (Incident, Problem, Change, Service Catalog, HR Case Management, Lifecycle Events).Implement and enhance HRSD functionalities including Case Management, HR Services, Templates, Topics, Assignment Rules, and Knowledge.Develop server-side and client-side scripts using Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, ACLs, Workflows, and Flow Designer.Configure Service Catalog, Record Producers, Notifications, SLAs, Reports, and Dashboards.Build and maintain integrations using REST/SOAP APIs, Integration Hub, MID Server, LDAP, SSO, and email integrations.Support CMDB, Discovery processes, and ensure data integrity.Participate in requirement analysis, design, development, testing, UAT, deployment, and post-production support (L2/L3).Manage upgrades, cloning activities, and update sets while following platform best practices.Mentor junior developers and contribute to technical documentation and coding standards.