Assistant Store Manager II Mobile

Assistant Store Manager II Mobile - CCICox Communications, Inc. is looking for an Assistant Store Manager II Mobile - CCI. This position falls under the Sales job family and is classified as an individual contributor. The role does not offer remote work options and requires working at a specified Cox location. There is no travel involved for this position and it operates during the day shift.The hourly pay rate is $23.17 - $34.81/hour. In addition to the hourly rate, this role is eligible for an annual incentive/commission target of $12,996.00.Job DescriptionAs an Assistant Store Manager II, you will inspire the sales team to create the best sales experience possible. You will share your passion for excellence while managing store performance. You will oversee marketing and merchandising programs, develop sales strategies, and grow the customer base. You will also keep an eye on the competition and monitor pricing trends.Flexibility is key in retail, and this role requires working some evenings, weekends, and holidays. You will report to the Store Manager and manage a team of sales representatives and sales operations specialists. In the absence of the Store Manager, you will handle some of their day-to-day responsibilities.What You'll Do:As an Assistant Store Manager II, you will:Support one of Cox's largest volume stores with high transactions and customer traffic.Indirectly manage a team of 5 to 13 sales representatives and sales operations specialists.Translate performance goals and objectives for the team and individual employees.Manage against store revenue to drive acquisition and retention initiatives.Provide ongoing training and coaching for sales staff.Facilitate weekly sales meetings to align sales associates with corporate initiatives.Serve as a point of escalation for complicated sales and/or customer disputes.Ensure staff is properly trained by planning and executing training.Support troubleshooting for customer technical problems and sales tools related issues.Assess local competitive assortment and pricing trends.Serve as the SME of all product knowledge and agent sales tools.Assist with hiring, onboarding, developing, and scheduling sales staff.Assist with daily cash reconciliation and weekly store audits.Assist with store and sales floor inventory.Assist with operational expenses and cost optimization.It's a demanding role with great responsibilities and rewards.What's in It For You?As a Cox employee, you could experience:A competitive wage and top-notch bonus/incentive plans.A pro-sales culture that honors salespeople's contributions.Exceptional work-life balance, flexible time-off policies, and accommodating work schedules.Comprehensive healthcare benefits with multiple options for individuals and families.Generous 401(k) retirement plans with company match.Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.Professional development and continuing education opportunities.Access to financial wellness/planning resources.Who You Are:Minimum requirements:High School Diploma/GED and 3 years' experience in a related field.Alternatively, any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience or 5 years' experience in a related field.Preferred qualifications:1 year of management or leadership experience (preferably in Wireless, Telecommunications, and/or Retail Sales).Previous experience with store operational duties.Experience selling Wireless/Mobile products highly preferred.Ability to motivate and coach staff to meet established sales, retention, and customer experience targets.Strong interpersonal, verbal, and written communication skills; ability to build relationships and adapt to a diverse customer base.Strong business acumen with an understanding of how to run a successful store.Ability to be mobile in store for long periods of time to assist with greeting customers and demonstrate products and services.Ability to work and multi-task in a fast-paced, constantly changing environment; able to prioritize and adjust approach based on current environment.Computer literacy with an aptitude for learning communication products, services, and accessories.Ability to lift 25-50 pounds to help manage stock room inventory.Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.