{"schemaVersion":"jobsearcher.job.v1","id":"85268a437d9a53e5ee9d4a09","url":"https://jobsearcher.com/jobs/85268a437d9a53e5ee9d4a09","canonicalUrl":"https://jobsearcher.com/jobs/85268a437d9a53e5ee9d4a09","title":"IT Account Manager - Cloud Modernization & Security","description":"Job Description\r\nHelp businesses modernize, secure, and streamline their operations as their dedicated Account Manager at cloudIT.\r\nAbout the Role\r\ncloudIT is looking for a proactive, relationship-driven Account Managerto support our growing client base. You will be the primary contact for clients—ensuring they are informed, supported, and aligned with the technology services that help their business thrive.\r\nYou'll work closely with vCIOs, engineering, and leadership to deliver a consistent, exceptional client experience while identifying opportunities for modernization, security improvements, and automation.\r\nWhat You'll Do\r\nManage and nurture relationships with assigned clients.\r\nServe as the point of contact for daily questions, updates, and service needs.\r\nConfidently manage client conversations during service challenges with transparency and professionalism.\r\nSupport Quarterly Business Reviews (QBRs) and strategic planning.\r\nIdentify technology upgrades, security enhancements, and automation opportunities.\r\nAssist with quotes, renewals, and proposals using systems and tools.\r\nCoordinate with internal teams on tickets, projects, and escalations.\r\nTrack licensing, service terms, and renewals to ensure continuity.\r\nCommunicate proactively about risks, improvements, and recommendations.\r\nWhat We're Looking For\r\nExperience in an MSP, IT services, SaaS, or technology-related environment (preferred).\r\nStrong written and verbal communication\r\nRelationship-building skills.\r\nAbility to understand and explain technical concepts simply.\r\nHighly organized with excellent follow-through.\r\nComfortable discussing pricing, service value, and business needs with clients.\r\nFamiliarity with Microsoft365, cloud services, networking, or IT security is a plus.\r\nJ-18808-Ljbffr","company":"Cloudit","rawCompany":"cloudit","city":"Phoenix","state":"AZ","isRemote":false,"isActive":false,"createdAt":"2026-06-22T01:02:32.980Z","occupations":[{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"IT Account Manager - Cloud Modernization & Security","description":"Job Description\r\nHelp businesses modernize, secure, and streamline their operations as their dedicated Account Manager at cloudIT.\r\nAbout the Role\r\ncloudIT is looking for a proactive, relationship-driven Account Managerto support our growing client base. You will be the primary contact for clients—ensuring they are informed, supported, and aligned with the technology services that help their business thrive.\r\nYou'll work closely with vCIOs, engineering, and leadership to deliver a consistent, exceptional client experience while identifying opportunities for modernization, security improvements, and automation.\r\nWhat You'll Do\r\nManage and nurture relationships with assigned clients.\r\nServe as the point of contact for daily questions, updates, and service needs.\r\nConfidently manage client conversations during service challenges with transparency and professionalism.\r\nSupport Quarterly Business Reviews (QBRs) and strategic planning.\r\nIdentify technology upgrades, security enhancements, and automation opportunities.\r\nAssist with quotes, renewals, and proposals using systems and tools.\r\nCoordinate with internal teams on tickets, projects, and escalations.\r\nTrack licensing, service terms, and renewals to ensure continuity.\r\nCommunicate proactively about risks, improvements, and recommendations.\r\nWhat We're Looking For\r\nExperience in an MSP, IT services, SaaS, or technology-related environment (preferred).\r\nStrong written and verbal communication\r\nRelationship-building skills.\r\nAbility to understand and explain technical concepts simply.\r\nHighly organized with excellent follow-through.\r\nComfortable discussing pricing, service value, and business needs with clients.\r\nFamiliarity with Microsoft365, cloud services, networking, or IT security is a plus.\r\nJ-18808-Ljbffr","datePosted":"2026-06-22T01:02:32.980Z","dateModified":"2026-06-22T01:02:32.980Z","hiringOrganization":{"@type":"Organization","name":"Cloudit","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Phoenix","addressRegion":"AZ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"85268a437d9a53e5ee9d4a09"},"url":"https://jobsearcher.com/jobs/85268a437d9a53e5ee9d4a09"}}