{"schemaVersion":"jobsearcher.job.v1","id":"84e7feda5d6f6cc12ffeff36","url":"https://jobsearcher.com/jobs/84e7feda5d6f6cc12ffeff36","canonicalUrl":"https://jobsearcher.com/jobs/84e7feda5d6f6cc12ffeff36","title":"Remote Technical Support Engineer AI Platform","description":"Cellebrite is seeking a Technical Customer Support Engineer for remote work in the Pacific Time zone or a hybrid arrangement from the Morristown, NJ office. You will provide technical support for Cellebrite software solutions to Americas customers, troubleshoot issues, and ensure timely case resolution. The role requires hands-on Windows and networking skills, 2+ years in technical support and in supporting application software, plus strong communication and problem-solving abilities.","company":"Cellebrite","rawCompany":"cellebrite","city":"Convent Station","state":"NJ","isRemote":true,"isActive":false,"createdAt":"2026-09-02T06:07:54.815Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1299.00","title":"Computer Occupations, All Other","slug":"computer-occupations-all-other"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Remote Technical Support Engineer AI Platform","description":"Cellebrite is seeking a Technical Customer Support Engineer for remote work in the Pacific Time zone or a hybrid arrangement from the Morristown, NJ office. You will provide technical support for Cellebrite software solutions to Americas customers, troubleshoot issues, and ensure timely case resolution. The role requires hands-on Windows and networking skills, 2+ years in technical support and in supporting application software, plus strong communication and problem-solving abilities.","datePosted":"2026-09-02T06:07:54.815Z","dateModified":"2026-09-02T06:07:54.815Z","hiringOrganization":{"@type":"Organization","name":"Cellebrite","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Convent Station","addressRegion":"NJ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"84e7feda5d6f6cc12ffeff36"},"url":"https://jobsearcher.com/jobs/84e7feda5d6f6cc12ffeff36"}}