{"schemaVersion":"jobsearcher.job.v1","id":"84befe65f8bca24fe2f8474a","url":"https://jobsearcher.com/jobs/84befe65f8bca24fe2f8474a","canonicalUrl":"https://jobsearcher.com/jobs/84befe65f8bca24fe2f8474a","title":"Remote Cloud Compute Support Engineer","description":"Akamai Cambridge, MA is seeking a Cloud Support Engineer to serve as the technical escalation point for mission-critical customers, collaborating with Site Reliability Engineering and Product teams to investigate and resolve complex platform issues. You will create training and documentation, mentor the Customer Support team, and contribute to reducing effort while improving issue resolution across Akamai Cloud Compute services. #J-18808-Ljbffr","company":"Akamai","rawCompany":"akamai","city":"Somerville","state":"MA","isRemote":true,"isActive":false,"createdAt":"2026-08-05T04:57:40.075Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"518210","title":"Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services","slug":"computing-infrastructure-providers-data-processing-web-hosting-and-related-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Remote Cloud Compute Support Engineer","description":"Akamai Cambridge, MA is seeking a Cloud Support Engineer to serve as the technical escalation point for mission-critical customers, collaborating with Site Reliability Engineering and Product teams to investigate and resolve complex platform issues. You will create training and documentation, mentor the Customer Support team, and contribute to reducing effort while improving issue resolution across Akamai Cloud Compute services. #J-18808-Ljbffr","datePosted":"2026-08-05T04:57:40.075Z","dateModified":"2026-08-05T04:57:40.075Z","hiringOrganization":{"@type":"Organization","name":"Akamai","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Somerville","addressRegion":"MA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"84befe65f8bca24fe2f8474a"},"url":"https://jobsearcher.com/jobs/84befe65f8bca24fe2f8474a"}}