Commissions Operations Analyst

Are you experienced in the insurance industry and passionate about using Excel to create amazing data insights? If so, we want to hear from you! Who are we: Toyota Insurance is a brand name of Toyota Insurance Management Solutions USA, LLC (TIMS). We are an independent agency specializing in property and casualty insurance for Toyota vehicle owners. We offer insurance through our trusted carrier partners to provide coverage for your Toyota vehicle, home and other assets. Our mission is to improve the Toyota ownership experience by improving the insurance experience. Job Overview: Commissions Operations Analyst is responsible for analyzing commission data, customer information, and carrier documentation to drive accurate and timely application of commissions. They collaborate with internal and external teams to resolve discrepancies and identify process improvements. This role analyzes and resolves payment, statement, and system discrepancies by collaborating with internal and external teams. The Commission Operations Analyst prepares operational deliverables and identifies process and system improvements. Job Responsibilities: Conduct thorough reviews of commission statements to identify discrepancies and perform reconciliations with accounting records. Generate and issue commission statements for property and casualty insurance agents, ensuring all calculations are correct and compliant with company policies. Address and resolve any inquiries or disputes related to commission statements from agents and internal stakeholders. Research commission payments, statements and system discrepancies and resolve with internal and/or external teams. Identify areas for improvement in the commission processing workflow and implement best practices to enhance accuracy and efficiency. Analyze complex carrier documentation to ensure accurate and timely commissions. Prepare monthly operational deliverables in support of the Finance close. Complete internal and external audits to support SOX testing of Revenue Operations controls. Maintain accurate records and documentation related to commission calculations, adjustments, and communications with agents. Required Education and Experience: Bachelor’s degree in business, Finance, Accounting, Operational Management, Business Analyst or a related field required. 2+ years of experience in compliance, insurance operations, or a related field. Required Knowledge, Skills, and Abilities: Strong analytical and problem-solving skills with strict attention to detail. Proficient with Microsoft Office, including Excel and Word. Ability to create VLOOKUP formulas and other formulas for analysis and review functions. Ability to work in a fast-paced and mission-driven environment, prioritize appropriately, work independently, handle multiple tasks simultaneously, and perform to high standards of accuracy. Strong communication and interpersonal skills. Ability to work independently and manage multiple tasks effectively. Required Competencies: Exceptional communication and organizational skills Proven ability to build consensus and work effectively within cross-department teams Detail oriented and able to work well under pressure and meet deadlines Excellent organizational and project management skills with demonstrated ability to prioritize and manage multiple projects concurrently Strong interpersonal skills Compensation: $60,000-$70,000 based on skills and experience. Position Type/Expected Hours of Work: Hybrid Schedule: 2 days in the office and 3 days working from home, from 9 AM-6 PM (Plano, TX). What are the Perks? Healthcare packages to support your mental, physical, and emotional well-being. PTO and Paid Holidays – Helping you be a world changer outside of the office. 401K Matching – We are committed to team members’ financial health. Challenge and Opportunity – A tight-knit, fun environment that encourages personal and professional growth. Work Environment and Physical Demands: General office environment and prolonged sitting and staring at computer. No special physical demands required. Travel: None Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Work Authorization: Applicants must be authorized to work for any employer in the U.S. This position does not offer sponsorship or the transfer of sponsorship of employment Visa. Scope of Management: Total of direct reports: 0 Learn More: Visit our website Toyota Auto Insurance | Toyota Auto Insurance (toyotaims.com) to learn more about our company culture and career opportunities. FLSA Job Status: Exempt Non-Exempt All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. An Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity 'EEOC is The Law' Information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf Candidates must already hold work eligibility for the United States.