Inside Sales Representative

Company Description Established in 1954, Olympic Steel is a leading U.S. metals service center, supplying high-quality solutions to metal-intensive industries. With over 49 strategically located facilities across North America and more than 4 million square feet of manufacturing footprint, we provide a diverse range of products, including carbon and coated sheet, plate, coil, stainless steel, aluminum, pipe, and more. Offering value-added services such as cutting, forming, welding, and painting, we are dedicated to safety, innovation, and growth. At Olympic Steel, employees are part of a collaborative team guided by core values, with opportunities for career growth and positive community impact. Role Description This is a full-time, on-site role located in Spring, TX for an Inside Sales Representative. The Inside Sales Representative will be responsible for managing customer accounts, providing support throughout the sales process, and building strong client relationships. Responsibilities include responding to customer inquiries, preparing quotes, processing orders, actively pursuing sales opportunities, and coordinating with operations to ensure timely delivery of products. The position requires professionalism, collaboration with internal and external teams, and a commitment to achieving customer satisfaction and company objectives. Qualifications Proficiency in sales operations, including customer relationship management, account management, and meeting or exceeding sales goalsStrong communication and interpersonal skills for building and maintaining client relationshipsExperience in problem-solving, negotiating, and handling customer inquiries effectivelyBasic understanding of metals and manufacturing industries is an assetProficient in computer skills, including familiarity with sales and CRM software and Microsoft Office SuiteSelf-motivated, team-oriented, and strong organizational abilities to manage multiple accounts simultaneouslyHigh school diploma or equivalent is required; a bachelor’s degree in Business, Marketing, or a related field is preferredPrevious experience in inside sales, customer service, or a related role is highly preferred