Front Desk Agent

Lightwell Hotel + Spa is seeking friendly and professional Front Desk Agents to join our new team in Hood River, OR. The Front Desk Agent will be responsible for providing exceptional customer service to all guests, checking guests in and out of the hotel, answering phone calls and inquiries, and assisting with any other guest needs as required. The ideal candidate will have excellent communication skills, be detail-oriented, and have a positive attitude.Full-time and Part-time available, All Shifts (24/7 Desk)Responsibilities:Greet and check in guests in a friendly and efficient mannerAnswer phone calls and respond to guest inquiriesHandle guest requests and resolve any issues promptlyUphold the standards of hospitality and company proceduresMaintain a clean and organized front desk areaWork all scheduled shifts - Must be able to work weekendsWilling to cross-train with other departmentsAssist with other duties as neededRequirements:High school diploma or equivalentPrevious customer service experience preferredgenuine passion for hospitality and helping peopleTeam-oriented individualExcellent communication and interpersonal skillsAbility to multitask and work in a fast-paced environmentProficiency in Microsoft Office and other computer programs