Full-Time Retail Sales Associate

Silver Linings, a locally owned sterling silver and gemstone jewelry store on Maryland's Eastern Shore, seeks a highly motivated individual for the full-time position of Retail Sales Associate. PLEASE FOLLOW INSTRUCTIONS CAREFULLY: Applications that do not follow the official application procedures will not be considered. Submit your application directly to: info@silverliningsmd.com - do not just apply through Indeed. Subject line: “Sales Associate Position Spring 2026” Applications should include: 1) a cover letter; 2) a resume; 3) at least two professional references. Please do not call the stores for information. You may email questions to info@silverliningsmd.com and they will be answered promptly. JOB DESCRIPTION: The Retail Sales Associate will work 35 hours/week in Silver Linings’ Easton and St. Michaels store locations. Pay is $20/hour. Reliable transportation and the ability to work weekends and holidays is required. Typical store hours are 10am - 5pm. The ideal candidate is mature, friendly, enjoys people, and highly values customer service. RESPONSIBILITIES INCLUDE: warmly welcoming customers and offering assistance, learning about metals, gemstones, and jewelry in order to accurately answer customer questions and assist them in the selection process, offering suggestions based on customers’ needs, cross-selling products, building relationships with new and returning customers, answering and taking orders by phone, maintaining a clean and presentable store, displays, and cases, replenishing inventory as needed, and assisting in inventory management. SPECIFIC SKILLS REQUIRED: retail experience (does not need to be jewelry retail experience), a strong work ethic, telephone etiquette, the ability to multi-task while remaining attentive to customers, the ability to take direction, a positive “team player” attitude, strong organization skills, and demonstrating customer service skills that exceed customer expectations. PLEASE NOTE: this position offers opportunity for advancement, opportunities exist for the right candidate to attend workshops and assist on buying trips. Pay: $20.00 per hour Benefits: Employee discount Work Location: In person