Sr. Analyst of Delivery Analytics

WHO WE AREWe’re not in the wing business. We’re in the flavor business. It’s been our mission to Serve the World Flavor since we first opened in 1994, and we’re just getting started. 1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings. It’s flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry.Above all else – our success is largely due to our people and our core values, or what we call The Wingstop Way of being entrepreneurial, service-minded, fun, and authentic. We believe having a strong people foundation centered on these collective values creates a crave-worthy culture and talented team, as well as ensures our brand is poised for accelerated growth. We all win together.WHAT WE’LL NEEDThe Sr. Analyst of Delivery Analytics, reporting directly to the company's Director of Growth Strategy, will lead the team’s insights and analytics efforts to monitor Delivery channel performance and inform strategies impacting revenue and profitability. You will partner cross functionally to foster a data-driven culture and advance data and analytics transformation.Work cross functionally to develop a holistic perspective that considers sales performance, customer insights, unit economics, operations, marketing and other parts of our business to shape our growth strategiesLead the analytics and performance monitoring efforts for the teamCreate, deliver, and disseminate key metrics to monitor the success of our channelsDirect the creation of data visualization tools utilizing existing and newly developed metrics to evaluate business results and impact of strategic initiativesIdentify, analyze, and interpret current and emerging trends impacting our industry and our brandCollaborate with our technology, consumer insights, and digital teams to continually enhance and evolve our reporting and modeling capabilities with a focus on predictive analyticsFoster a data driven culture and champion your team’s work to infuse data, analytics, and insights throughout the organizationWHAT YOU’LL NEEDBachelor’s Degree in Information Technology, Mathematics, Statistics or Marketing is preferred; or credentials within related data/analytical fieldsMaster’s or PhD degree in mathematics, analytics, statistics, or actuarial science a plus3+ years of experience working in data analysis, advanced analytics, data science, machine learning, artificial intelligence, or optimizationAbility to understand business objectives and requirements, organize and interpret research results, and deliver insights and recommendationsMust possess strong abilities and interest in analyzing and extracting useful, business-related information from large amounts of dataCan handle high volumes of work with ability to prioritize effectively and hit promised timelinesKnowledge of data pipeline, data science and/or relevant programming (SQL, Python, etc.)Experience with data query tools such as SQL and BI platforms such as PowerBI and SnowflakeExperience with the Microsoft Office SuiteWHO YOU ARE HUMBLE: Embracing humbleness fosters a collaborative and inclusive environment, where individuals prioritize the success of the team over personal recognition, ultimately contributing to a more cohesive and effective workplace.HUNGRY: There’s a fire in you to keep pursuing excellence. You actively seek out challenges, set ambitious goals, and consistently demonstrate a proactive approach to tasks. You have a desire to support Wingstop in our goal to become a Top 10 Global Restaurant Brand.SMART: Not solely based on intellectual prowess, but rather on emotional intelligence and interpersonal skills. A keen understanding of others, communicating effectively and collaborating seamlessly.SERVICE-MINDED: A selfless and dedicated focus on helping others succeed. Consistently prioritizes the needs of colleagues and the organization, willingly offering support and contributing to the overall well-being of the team. ENTREPRENEURIAL: Takes initiative, a willingness to take calculated risks, and constantly searching for opportunities to improve processes or contribute to new ideas.BENEFITSFLAVOR PERKS:Unlimited paid time off for exempt employeesOne paid volunteer day of your choiceCompetitive bonus structure for eligible rolesTeam member stock purchase planHealth savings or flexible spending account options401k – (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation)Comprehensive medical, dental, and vision benefitsBasic life and AD&D insurance providedPet insuranceEducation AssistanceWellness reimbursement programPaid maternity and paternity leaveFUN IS THE BEST FLAVOR:Lunch provided every Tuesday and Thursday in officeWork from home FridaysDiscount on Wingstop gift cardsDiscounted onsite dry cleaningDiscounted onsite car detailingOnsite game room and patioWingstop provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.