{"schemaVersion":"jobsearcher.job.v1","id":"82dab217c6e00cd1a8d1fcad","url":"https://jobsearcher.com/jobs/82dab217c6e00cd1a8d1fcad","canonicalUrl":"https://jobsearcher.com/jobs/82dab217c6e00cd1a8d1fcad","title":"Remote Technical Support Lead — Enterprise Firewall","description":"A leading technology firm is seeking a Palo Alto Technical Support Engineer to lead a team of support engineers. Responsibilities include managing escalations, conducting career development planning, and ensuring a high-quality customer experience. Candidates should have 3–5 years of experience with Palo Alto and excellent communication skills, as well as a preferred Palo Alto certification. This is a fully remote position with travel expected to designated offices as necessary. Competitive salary and benefits offered.#J-18808-Ljbffr","company":"Arrow Components","rawCompany":"arrow components","isRemote":true,"isActive":false,"createdAt":"2026-04-20T02:36:25.123Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Remote Technical Support Lead — Enterprise Firewall","description":"A leading technology firm is seeking a Palo Alto Technical Support Engineer to lead a team of support engineers. Responsibilities include managing escalations, conducting career development planning, and ensuring a high-quality customer experience. Candidates should have 3–5 years of experience with Palo Alto and excellent communication skills, as well as a preferred Palo Alto certification. This is a fully remote position with travel expected to designated offices as necessary. Competitive salary and benefits offered.#J-18808-Ljbffr","datePosted":"2026-04-20T02:36:25.123Z","dateModified":"2026-04-20T02:36:25.123Z","hiringOrganization":{"@type":"Organization","name":"Arrow Components","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"82dab217c6e00cd1a8d1fcad"},"url":"https://jobsearcher.com/jobs/82dab217c6e00cd1a8d1fcad"}}