{"schemaVersion":"jobsearcher.job.v1","id":"82c585be1b66989377b593a9","url":"https://jobsearcher.com/jobs/82c585be1b66989377b593a9","canonicalUrl":"https://jobsearcher.com/jobs/82c585be1b66989377b593a9","title":"Client Success Manager - Core","description":"Manage a high-volume portfolio of core accounts, prioritizing effectively to drive retention, satisfaction, and revenue growth \rDevelop a strong understanding of each client’s business objectives and align Array’s solutions to support those goals \rExecute a structured engagement model that balances proactive outreach with scalable communication and support \rIdentify and act on growth opportunities, including upsell and cross-sell motions across Array’s product suite \rPartner with Product, Marketing, and Deployment teams to deliver consistent and repeatable client outcomes \rProvide structured client feedback to inform product improvements and roadmap prioritization \rMaintain awareness of industry trends, regulatory considerations, and market dynamics relevant to clients \rMaintain a habit of using AI tools to think, build, and ship faster—it’s your default, not an afterthought \rRequirements: 3+ years of experience in B2B client success, account management, or related roles, managing a portfolio of accounts with responsibility for retention and growth \rDemonstrated ability to manage multiple accounts simultaneously while maintaining consistent client outcomes \rStrong relationship management skills with the ability to build trust across a range of stakeholders \rExperience identifying and executing on expansion opportunities within existing accounts \rOperational discipline with the ability to prioritize, manage time effectively, and follow structured processes \rFamiliarity with financial services, fintech, or credit-related products is preferred \rBenefits: Full medical, dental, and vision, premiums covered at 100% for full-time employees and 70% for dependents \rUnlimited PTO and sick leave + 14 company holidays to encourage a healthy work-life blend \r100% 401k match up to 4% with immediate vesting \r1,000 desk setup subsidy to set-up your unique remote office \r$100/month to subsidize wifi/cell phone expenses \rSummer Fridays (half-day Fridays) typically from late May to the end of August","company":"Array","rawCompany":"array","isRemote":true,"isActive":false,"createdAt":"2026-05-16T23:14:11.568Z","occupations":[{"code":"11-2022.00","title":"Sales Managers","slug":"sales-managers"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Success Manager - Core","description":"Manage a high-volume portfolio of core accounts, prioritizing effectively to drive retention, satisfaction, and revenue growth \rDevelop a strong understanding of each client’s business objectives and align Array’s solutions to support those goals \rExecute a structured engagement model that balances proactive outreach with scalable communication and support \rIdentify and act on growth opportunities, including upsell and cross-sell motions across Array’s product suite \rPartner with Product, Marketing, and Deployment teams to deliver consistent and repeatable client outcomes \rProvide structured client feedback to inform product improvements and roadmap prioritization \rMaintain awareness of industry trends, regulatory considerations, and market dynamics relevant to clients \rMaintain a habit of using AI tools to think, build, and ship faster—it’s your default, not an afterthought \rRequirements: 3+ years of experience in B2B client success, account management, or related roles, managing a portfolio of accounts with responsibility for retention and growth \rDemonstrated ability to manage multiple accounts simultaneously while maintaining consistent client outcomes \rStrong relationship management skills with the ability to build trust across a range of stakeholders \rExperience identifying and executing on expansion opportunities within existing accounts \rOperational discipline with the ability to prioritize, manage time effectively, and follow structured processes \rFamiliarity with financial services, fintech, or credit-related products is preferred \rBenefits: Full medical, dental, and vision, premiums covered at 100% for full-time employees and 70% for dependents \rUnlimited PTO and sick leave + 14 company holidays to encourage a healthy work-life blend \r100% 401k match up to 4% with immediate vesting \r1,000 desk setup subsidy to set-up your unique remote office \r$100/month to subsidize wifi/cell phone expenses \rSummer Fridays (half-day Fridays) typically from late May to the end of August","datePosted":"2026-05-16T23:14:11.568Z","dateModified":"2026-05-16T23:14:11.568Z","hiringOrganization":{"@type":"Organization","name":"Array","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"82c585be1b66989377b593a9"},"url":"https://jobsearcher.com/jobs/82c585be1b66989377b593a9"}}