{"schemaVersion":"jobsearcher.job.v1","id":"82835f3e70daae184e5e96f5","url":"https://jobsearcher.com/jobs/82835f3e70daae184e5e96f5","canonicalUrl":"https://jobsearcher.com/jobs/82835f3e70daae184e5e96f5","title":"Tech-Savvy Help Desk Associate for MSP Support","description":"Socket.dev is seeking a customer-focused Help Desk Specialist in El Segundo, CA to provide phone-based technical support to external customers, troubleshoot remotely, and guide users through hardware and software issues with a high-touch, white-glove approach.\r\nYou will log and track tickets, support Microsoft 365 tools, coordinate with vendors, and drive first-call resolution while expanding your MSP experience in a dynamic environment.\r\nJ-18808-Ljbffr","company":"Socket","rawCompany":"socket","city":"El Segundo","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-08T01:59:43.779Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Tech-Savvy Help Desk Associate for MSP Support","description":"Socket.dev is seeking a customer-focused Help Desk Specialist in El Segundo, CA to provide phone-based technical support to external customers, troubleshoot remotely, and guide users through hardware and software issues with a high-touch, white-glove approach.\r\nYou will log and track tickets, support Microsoft 365 tools, coordinate with vendors, and drive first-call resolution while expanding your MSP experience in a dynamic environment.\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T01:59:43.779Z","dateModified":"2026-08-08T01:59:43.779Z","hiringOrganization":{"@type":"Organization","name":"Socket","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"El Segundo","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"82835f3e70daae184e5e96f5"},"url":"https://jobsearcher.com/jobs/82835f3e70daae184e5e96f5"}}