{"schemaVersion":"jobsearcher.job.v1","id":"81ffa3c85cead2135b995658","url":"https://jobsearcher.com/jobs/81ffa3c85cead2135b995658","canonicalUrl":"https://jobsearcher.com/jobs/81ffa3c85cead2135b995658","title":"Forward Deployed Engineer - Cloudability MSP","description":"Introduction\nAt IBM Apptio, we deliver category-leading TBM SaaS solutions for ITFM, FinOps, and Strategic Portfolio Management.\n\nWe are looking for outcome-focused, strategic thinkers and technical experts to join our Product Management team and help us continue driving customer results.\n\nOur product managers love to tackle new challenges, take ownership, and drive to deliver results in the face of ambiguity. Does this sound like you? Let's talk.\n\nYour role and responsibilities\nThe MSP Product Management team is responsible for guiding Apptio’s MSP strategy and collaborates with a diverse range of global stakeholders, including MSP partners, engineering, sales, product marketing, customer success, and support.\n\nIn this partner-facing role, you will leverage your problem‑solving skills and technical expertise to work with our largest MSP partners and help them scale their business.\n\nWhat you’ll do:\n\nEngage directly with Cloudability’s MSP partners on a recurring basis to understand operational challenges and adoption needs and develop solutions to help MSPs scale their offering\n\nSynthesize customer feedback into prioritized, evidence‑based roadmap recommendations focused on the highest‑impact MSP needs.\n\nOwn end‑to‑end product leadership for strategic MSP capabilities, working with AWS and other ecosystem partners.\n\nSingle point of accountability to drive product direction and enable informed, cross‑functional decisions across Product, Engineering, GTM, and Support.\n\nServe as the authoritative owner of the Cloudability MSP product narrative for GTM, defining what the product is, is not, and how it should be positioned by Sales, Presales, and Customer Success. Create GTM outlines, product expectations, and a validation process to ensure consistent, accurate execution across all field‑facing teams.\n\nRequired technical and professional expertise\n\n5+ years of experience working with Managed Service Provider partners who offer Cloud financial management services to their end customers.\n\nDemonstrated proficiency in Cloud Financial Management\n\nStrong technical acumen and demonstrable experience with Cloud-based architectures and exposure to cloud service providers (e.g., AWS, Azure, GCP, OCI, IBM, etc.)\n\nDeep understanding of cloud architecture and engineering workflows\n\nAbility to bring clarity and structure to ambiguous, fast‑moving situations\n\nExcellent communication and stakeholder management skills; able to distill complex ideas into clear, actionable communication\n\nPreferred technical and professional experience\n\nFluent with automation/scripting (Python, Terraform, etc.)\n\nPrior experience in Pre‑Sales (Solutions Consultant/Sales Engineer - SE) and Technical Account Management (TAM) roles\n\nFamiliarity with Kubernetes cost management\n\nIBM is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.\n\n#J-18808-Ljbffr","company":"IBM Computing","rawCompany":"ibm computing","city":"Seattle","state":"WA","isRemote":false,"isActive":false,"createdAt":"2026-04-12T03:05:39.891Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Forward Deployed Engineer - Cloudability MSP","description":"Introduction\nAt IBM Apptio, we deliver category-leading TBM SaaS solutions for ITFM, FinOps, and Strategic Portfolio Management.\n\nWe are looking for outcome-focused, strategic thinkers and technical experts to join our Product Management team and help us continue driving customer results.\n\nOur product managers love to tackle new challenges, take ownership, and drive to deliver results in the face of ambiguity. Does this sound like you? Let's talk.\n\nYour role and responsibilities\nThe MSP Product Management team is responsible for guiding Apptio’s MSP strategy and collaborates with a diverse range of global stakeholders, including MSP partners, engineering, sales, product marketing, customer success, and support.\n\nIn this partner-facing role, you will leverage your problem‑solving skills and technical expertise to work with our largest MSP partners and help them scale their business.\n\nWhat you’ll do:\n\nEngage directly with Cloudability’s MSP partners on a recurring basis to understand operational challenges and adoption needs and develop solutions to help MSPs scale their offering\n\nSynthesize customer feedback into prioritized, evidence‑based roadmap recommendations focused on the highest‑impact MSP needs.\n\nOwn end‑to‑end product leadership for strategic MSP capabilities, working with AWS and other ecosystem partners.\n\nSingle point of accountability to drive product direction and enable informed, cross‑functional decisions across Product, Engineering, GTM, and Support.\n\nServe as the authoritative owner of the Cloudability MSP product narrative for GTM, defining what the product is, is not, and how it should be positioned by Sales, Presales, and Customer Success. Create GTM outlines, product expectations, and a validation process to ensure consistent, accurate execution across all field‑facing teams.\n\nRequired technical and professional expertise\n\n5+ years of experience working with Managed Service Provider partners who offer Cloud financial management services to their end customers.\n\nDemonstrated proficiency in Cloud Financial Management\n\nStrong technical acumen and demonstrable experience with Cloud-based architectures and exposure to cloud service providers (e.g., AWS, Azure, GCP, OCI, IBM, etc.)\n\nDeep understanding of cloud architecture and engineering workflows\n\nAbility to bring clarity and structure to ambiguous, fast‑moving situations\n\nExcellent communication and stakeholder management skills; able to distill complex ideas into clear, actionable communication\n\nPreferred technical and professional experience\n\nFluent with automation/scripting (Python, Terraform, etc.)\n\nPrior experience in Pre‑Sales (Solutions Consultant/Sales Engineer - SE) and Technical Account Management (TAM) roles\n\nFamiliarity with Kubernetes cost management\n\nIBM is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.\n\n#J-18808-Ljbffr","datePosted":"2026-04-12T03:05:39.891Z","dateModified":"2026-04-12T03:05:39.891Z","hiringOrganization":{"@type":"Organization","name":"IBM Computing","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Seattle","addressRegion":"WA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"81ffa3c85cead2135b995658"},"url":"https://jobsearcher.com/jobs/81ffa3c85cead2135b995658"}}