{"schemaVersion":"jobsearcher.job.v1","id":"81c43c1197bebb93ca6e7939","url":"https://jobsearcher.com/jobs/81c43c1197bebb93ca6e7939","canonicalUrl":"https://jobsearcher.com/jobs/81c43c1197bebb93ca6e7939","title":"Software Support Engineer","description":"Software Support Engineer – Distributed 3D Simulation\nBusiness Unit: MAK Technologies, Inc.\nLocation: Cambridge, MA\n\nWhat YOU will do:\nMAK Technologies is currently seeking a Software Support Engineer to support our extensive customer base and distributor network around the world.\nMAK Technologies is a global leader in modeling and simulation software that links, simulates and visualizes virtual worlds in networked synthetic environments. Continuing a tradition that stretches back almost three decades, our tools are used by the world’s top organizations for training, experimentation, mission rehearsal, research and development, and virtual prototyping.\nThe Software Support Engineer will be a full-time member of the VR-Forces engineering team within the MAK Product Division. This customer-facing role is responsible for managing and responding to technical support requests, working directly with customers on a daily basis, and occasionally delivering product training. The engineer will also collaborate closely with all parts of the company including engineering, quality assurance, and sales.\nBecause MAK customers are typically engineers, support questions are often technical and design-oriented. Much of the work involves helping customers use the product’s C++ APIs, design plugins, and build extensions that meet specific project requirements. The ideal candidate should therefore have strong software engineering judgment, a solid understanding of software architecture and design principles, and the ability to reason through complex technical problems. While deep C++ expertise is valuable, the most important requirement is the ability to understand C++ code, learn quickly, and apply sound engineering principles when helping customers solve real-world integration and development challenges.\nThe position allows for a flexible schedule however the candidate must located in the Boston area and able to work in the office three days a week. The job requires occasional (two to three weeks) of travel a year to customer sites or conferences. The candidate must be authorized to work without employer support in the US and eligible to obtain a Secret Clearence.\nWhat YOU need:\n\nRequired:\nObject-oriented C++ experience\nStrong problem-solving abilities\nBasic knowledge of computer networking\nBachelor’s Degree in Computer Science or equivalent related experience\nStrong verbal and written communication skills\nFamiliarity with developing in both Windows and Linux\nMust be authorized to work in the US and eligible to obtain a Secret clearance\nExperience working directly with customers in a sales engineering role\n\nPreferred:\n3D graphics rendering technology\nGame engines or simulation frameworks\nVirtual reality, mixed reality, or augmented reality systems\nGeospatial systems, web-mapping technology, or terrain databases\nHigh-performance multi-threaded applications and cloud deployment\nDistributed simulation networking protocols such as HLA, DIS, or DDS\n\nYOU get more than Just compensation with US:\n\nMAK Technologies, Inc. considers several factors when extending job offers, including but not limited to candidates’ key skills, relevant work experience, education/training/certification, job level, and work location. (The wage range listed above is reflective of all geographic work locations where this position may be based and may not reflect the local market salary range.)\n\nBase salary is only one component of our competitive Total Rewards package.\n\nAnnual bonus incentive\n401K with company match\nMedical/Dental/Vision Insurance\nDisability\nPTO\nLife and Accidental Death Insurance\nDevelopment and Career Growth Opportunities\n\nEqual Opportunity- It takes diverse talent to solve real-world problems. MAK Technologies, Inc. is deeply committed to building a workplace community where inclusion is valued, and everyone feels welcomed. We’re proud to consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, family status, marital status, sexual orientation, national origin, disability, age, or veteran status, or any other legally protected grounds. So, bring us your personal experience, your perspectives, and your background. It’s through our differences that innovative changes are made.\n\nReasonable Accommodations – MAK Technologies, Inc. is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact our Recruitment Team at recruiting@mak.com.\n\nMAK Technologies offers excellent benefits, including a casual work environment, company-paid medical / dental / life / disability insurance, excellent 401(k) match, and generous paid time off. MAK is conveniently located in Research Park and is an Equal Opportunity Employer.\nIt takes diverse talent to solve real-world problems. MAK Technologies is deeply committed to building a workplace community where inclusion is valued, and everyone feels welcomed. We’re proud to consider all qualified applicants for employment regardless of race, color, religion, sex, pregnancy, family status, marital status, sexual orientation, national origin, disability, age, veteran status, or any other legally protected grounds. So, bring us your personal experience, your perspectives, and your background. It’s through our differences that innovative changes are made.\nMAK is an Equal Opportunity Employer.\n\nSoftware Support Engineer – Distributed 3D Simulation\nBusiness Unit: MAK Technologies, Inc.\nLocation: Cambridge, MA\n\nWhat YOU will do:\nMAK Technologies is currently seeking a Software Support Engineer to support our extensive customer base and distributor network around the world.\nMAK Technologies is a global leader in modeling and simulation software that links, simulates and visualizes virtual worlds in networked synthetic environments. Continuing a tradition that stretches back almost three decades, our tools are used by the world’s top organizations for training, experimentation, mission rehearsal, research and development, and virtual prototyping.\nThe Software Support Engineer will be a full-time member of the VR-Forces engineering team within the MAK Product Division. This customer-facing role is responsible for managing and responding to technical support requests, working directly with customers on a daily basis, and occasionally delivering product training. The engineer will also collaborate closely with all parts of the company including engineering, quality assurance, and sales.\nBecause MAK customers are typically engineers, support questions are often technical and design-oriented. Much of the work involves helping customers use the product’s C++ APIs, design plugins, and build extensions that meet specific project requirements. The ideal candidate should therefore have strong software engineering judgment, a solid understanding of software architecture and design principles, and the ability to reason through complex technical problems. While deep C++ expertise is valuable, the most important requirement is the ability to understand C++ code, learn quickly, and apply sound engineering principles when helping customers solve real-world integration and development challenges.\nThe position allows for a flexible schedule however the candidate must located in the Boston area and able to work in the office three days a week. The job requires occasional (two to three weeks) of travel a year to customer sites or conferences. The candidate must be authorized to work without employer support in the US and eligible to obtain a Secret Clearence.\nWhat YOU need:\n\nRequired:\nObject-oriented C++ experience\nStrong problem-solving abilities\nBasic knowledge of computer networking\nBachelor’s Degree in Computer Science or equivalent related experience\n\nStrong verbal and written communication skills\nFamiliarity with developing in both Windows and Linux\nMust be authorized to work in the US and eligible to obtain a Secret clearance\nExperience working directly with customers in a sales engineering role\n\nPreferred:\n3D graphics rendering technology\nGame engines or simulation frameworks\nVirtual reality, mixed reality, or augmented reality systems\nGeospatial systems, web-mapping technology, or terrain databases\nHigh-performance multi-threaded applications and cloud deployment\nDistributed simulation networking protocols such as HLA, DIS, or DDS\n\nYOU get more than Just compensation with US:\n\nMAK Technologies, Inc. considers several factors when extending job offers, including but not limited to candidates’ key skills, relevant work experience, education/training/certification, job level, and work location. (The wage range listed above is reflective of all geographic work locations where this position may be based and may not reflect the local market salary range.)\n\nBase salary is only one component of our competitive Total Rewards package.\n\nAnnual bonus incentive\n401K with company match\nMedical/Dental/Vision Insurance\nDisability\nPTO\nLife and Accidental Death Insurance\nDevelopment and Career Growth Opportunities\n\nEqual Opportunity- It takes diverse talent to solve real-world problems. MAK Technologies, Inc. is deeply committed to building a workplace community where inclusion is valued, and everyone feels welcomed. We’re proud to consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, family status, marital status, sexual orientation, national origin, disability, age, or veteran status, or any other legally protected grounds. So, bring us your personal experience, your perspectives, and your background. It’s through our differences that innovative changes are made.\n\nReasonable Accommodations – MAK Technologies, Inc. is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact our Recruitment Team at recruiting@mak.com.\n\nMAK Technologies offers excellent benefits, including a casual work environment, company-paid medical / dental / life / disability insurance, excellent 401(k) match, and generous paid time off. MAK is conveniently located in Research Park and is an Equal Opportunity Employer.\nIt takes diverse talent to solve real-world problems. MAK Technologies is deeply committed to building a workplace community where inclusion is valued, and everyone feels welcomed. We’re proud to consider all qualified applicants for employment regardless of race, color, religion, sex, pregnancy, family status, marital status, sexual orientation, national origin, disability, age, veteran status, or any other legally protected grounds. So, bring us your personal experience, your perspectives, and your background. It’s through our differences that innovative changes are made.\nMAK is an Equal Opportunity Employer.\n\nuXwnof1A6A","company":"Mak Technologies","rawCompany":"mak technologies","city":"Somerville","state":"MA","isRemote":false,"isActive":false,"createdAt":"2026-08-22T10:37:24.676Z","occupations":[{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"17-2199.00","title":"Engineers, All Other","slug":"engineers-all-other"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541330","title":"Engineering Services","slug":"engineering-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Software Support Engineer","description":"Software Support Engineer – Distributed 3D Simulation\nBusiness Unit: MAK Technologies, Inc.\nLocation: Cambridge, MA\n\nWhat YOU will do:\nMAK Technologies is currently seeking a Software Support Engineer to support our extensive customer base and distributor network around the world.\nMAK Technologies is a global leader in modeling and simulation software that links, simulates and visualizes virtual worlds in networked synthetic environments. Continuing a tradition that stretches back almost three decades, our tools are used by the world’s top organizations for training, experimentation, mission rehearsal, research and development, and virtual prototyping.\nThe Software Support Engineer will be a full-time member of the VR-Forces engineering team within the MAK Product Division. This customer-facing role is responsible for managing and responding to technical support requests, working directly with customers on a daily basis, and occasionally delivering product training. The engineer will also collaborate closely with all parts of the company including engineering, quality assurance, and sales.\nBecause MAK customers are typically engineers, support questions are often technical and design-oriented. Much of the work involves helping customers use the product’s C++ APIs, design plugins, and build extensions that meet specific project requirements. The ideal candidate should therefore have strong software engineering judgment, a solid understanding of software architecture and design principles, and the ability to reason through complex technical problems. While deep C++ expertise is valuable, the most important requirement is the ability to understand C++ code, learn quickly, and apply sound engineering principles when helping customers solve real-world integration and development challenges.\nThe position allows for a flexible schedule however the candidate must located in the Boston area and able to work in the office three days a week. The job requires occasional (two to three weeks) of travel a year to customer sites or conferences. The candidate must be authorized to work without employer support in the US and eligible to obtain a Secret Clearence.\nWhat YOU need:\n\nRequired:\nObject-oriented C++ experience\nStrong problem-solving abilities\nBasic knowledge of computer networking\nBachelor’s Degree in Computer Science or equivalent related experience\nStrong verbal and written communication skills\nFamiliarity with developing in both Windows and Linux\nMust be authorized to work in the US and eligible to obtain a Secret clearance\nExperience working directly with customers in a sales engineering role\n\nPreferred:\n3D graphics rendering technology\nGame engines or simulation frameworks\nVirtual reality, mixed reality, or augmented reality systems\nGeospatial systems, web-mapping technology, or terrain databases\nHigh-performance multi-threaded applications and cloud deployment\nDistributed simulation networking protocols such as HLA, DIS, or DDS\n\nYOU get more than Just compensation with US:\n\nMAK Technologies, Inc. considers several factors when extending job offers, including but not limited to candidates’ key skills, relevant work experience, education/training/certification, job level, and work location. (The wage range listed above is reflective of all geographic work locations where this position may be based and may not reflect the local market salary range.)\n\nBase salary is only one component of our competitive Total Rewards package.\n\nAnnual bonus incentive\n401K with company match\nMedical/Dental/Vision Insurance\nDisability\nPTO\nLife and Accidental Death Insurance\nDevelopment and Career Growth Opportunities\n\nEqual Opportunity- It takes diverse talent to solve real-world problems. MAK Technologies, Inc. is deeply committed to building a workplace community where inclusion is valued, and everyone feels welcomed. We’re proud to consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, family status, marital status, sexual orientation, national origin, disability, age, or veteran status, or any other legally protected grounds. So, bring us your personal experience, your perspectives, and your background. It’s through our differences that innovative changes are made.\n\nReasonable Accommodations – MAK Technologies, Inc. is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact our Recruitment Team at recruiting@mak.com.\n\nMAK Technologies offers excellent benefits, including a casual work environment, company-paid medical / dental / life / disability insurance, excellent 401(k) match, and generous paid time off. MAK is conveniently located in Research Park and is an Equal Opportunity Employer.\nIt takes diverse talent to solve real-world problems. MAK Technologies is deeply committed to building a workplace community where inclusion is valued, and everyone feels welcomed. We’re proud to consider all qualified applicants for employment regardless of race, color, religion, sex, pregnancy, family status, marital status, sexual orientation, national origin, disability, age, veteran status, or any other legally protected grounds. So, bring us your personal experience, your perspectives, and your background. It’s through our differences that innovative changes are made.\nMAK is an Equal Opportunity Employer.\n\nSoftware Support Engineer – Distributed 3D Simulation\nBusiness Unit: MAK Technologies, Inc.\nLocation: Cambridge, MA\n\nWhat YOU will do:\nMAK Technologies is currently seeking a Software Support Engineer to support our extensive customer base and distributor network around the world.\nMAK Technologies is a global leader in modeling and simulation software that links, simulates and visualizes virtual worlds in networked synthetic environments. Continuing a tradition that stretches back almost three decades, our tools are used by the world’s top organizations for training, experimentation, mission rehearsal, research and development, and virtual prototyping.\nThe Software Support Engineer will be a full-time member of the VR-Forces engineering team within the MAK Product Division. This customer-facing role is responsible for managing and responding to technical support requests, working directly with customers on a daily basis, and occasionally delivering product training. The engineer will also collaborate closely with all parts of the company including engineering, quality assurance, and sales.\nBecause MAK customers are typically engineers, support questions are often technical and design-oriented. Much of the work involves helping customers use the product’s C++ APIs, design plugins, and build extensions that meet specific project requirements. The ideal candidate should therefore have strong software engineering judgment, a solid understanding of software architecture and design principles, and the ability to reason through complex technical problems. While deep C++ expertise is valuable, the most important requirement is the ability to understand C++ code, learn quickly, and apply sound engineering principles when helping customers solve real-world integration and development challenges.\nThe position allows for a flexible schedule however the candidate must located in the Boston area and able to work in the office three days a week. The job requires occasional (two to three weeks) of travel a year to customer sites or conferences. The candidate must be authorized to work without employer support in the US and eligible to obtain a Secret Clearence.\nWhat YOU need:\n\nRequired:\nObject-oriented C++ experience\nStrong problem-solving abilities\nBasic knowledge of computer networking\nBachelor’s Degree in Computer Science or equivalent related experience\n\nStrong verbal and written communication skills\nFamiliarity with developing in both Windows and Linux\nMust be authorized to work in the US and eligible to obtain a Secret clearance\nExperience working directly with customers in a sales engineering role\n\nPreferred:\n3D graphics rendering technology\nGame engines or simulation frameworks\nVirtual reality, mixed reality, or augmented reality systems\nGeospatial systems, web-mapping technology, or terrain databases\nHigh-performance multi-threaded applications and cloud deployment\nDistributed simulation networking protocols such as HLA, DIS, or DDS\n\nYOU get more than Just compensation with US:\n\nMAK Technologies, Inc. considers several factors when extending job offers, including but not limited to candidates’ key skills, relevant work experience, education/training/certification, job level, and work location. (The wage range listed above is reflective of all geographic work locations where this position may be based and may not reflect the local market salary range.)\n\nBase salary is only one component of our competitive Total Rewards package.\n\nAnnual bonus incentive\n401K with company match\nMedical/Dental/Vision Insurance\nDisability\nPTO\nLife and Accidental Death Insurance\nDevelopment and Career Growth Opportunities\n\nEqual Opportunity- It takes diverse talent to solve real-world problems. MAK Technologies, Inc. is deeply committed to building a workplace community where inclusion is valued, and everyone feels welcomed. We’re proud to consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, family status, marital status, sexual orientation, national origin, disability, age, or veteran status, or any other legally protected grounds. So, bring us your personal experience, your perspectives, and your background. It’s through our differences that innovative changes are made.\n\nReasonable Accommodations – MAK Technologies, Inc. is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact our Recruitment Team at recruiting@mak.com.\n\nMAK Technologies offers excellent benefits, including a casual work environment, company-paid medical / dental / life / disability insurance, excellent 401(k) match, and generous paid time off. MAK is conveniently located in Research Park and is an Equal Opportunity Employer.\nIt takes diverse talent to solve real-world problems. MAK Technologies is deeply committed to building a workplace community where inclusion is valued, and everyone feels welcomed. We’re proud to consider all qualified applicants for employment regardless of race, color, religion, sex, pregnancy, family status, marital status, sexual orientation, national origin, disability, age, veteran status, or any other legally protected grounds. So, bring us your personal experience, your perspectives, and your background. It’s through our differences that innovative changes are made.\nMAK is an Equal Opportunity Employer.\n\nuXwnof1A6A","datePosted":"2026-08-22T10:37:24.676Z","dateModified":"2026-08-22T10:37:24.676Z","hiringOrganization":{"@type":"Organization","name":"Mak Technologies","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Somerville","addressRegion":"MA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"81c43c1197bebb93ca6e7939"},"url":"https://jobsearcher.com/jobs/81c43c1197bebb93ca6e7939"}}