{"schemaVersion":"jobsearcher.job.v1","id":"8181cd417dbddc27fa331c31","url":"https://jobsearcher.com/jobs/8181cd417dbddc27fa331c31","canonicalUrl":"https://jobsearcher.com/jobs/8181cd417dbddc27fa331c31","title":"Sales Support Associate","description":"Sales Support Associate\n\nJoin Our Dynamic Team\n\nOverview\n\nParksite, a 100% employee-owned company, is seeking experienced Sales Support Associate. The Sales Support Associate plays a critical support-focused role by providing exceptional service to both internal teams and external customers. This position ensures smooth order processing, accurate data entry, timely issue resolution, and seamless coordination between inside and outside sales teams. The role is heavily centered on customer support, administrative assistance, and operational accuracy.\n\nWhy Join Our Team?\n\nBuild your career in a thriving industry\nGain hands-on experience supporting sales operations within the building materials and distribution industry.\nWork closely with inside and outside sales professionals, giving you exposure to multiple aspects of the sales process.\nDevelop transferable skills in customer service, order management, and cross-functional collaboration.\nComprehensive Benefits Package\n401(k) Program to secure your financial future\nCompany-Paid Life Insurance\nHealth, Dental, Vision, and Flexible Spending Insurance Plans\nPaid Holidays\nPaid Time Off (PTO)\nPositive Work Environment with supportive team members\nBonus Incentives for employee referrals\nProfessional Development\nOngoing learning through collaboration with experienced sales and operations professionals.\nOpportunities to strengthen communication, organizational, and problem-solving skills.\n\nWhat You’ll Do\n\nServe existing and potential customers through inbound call management, order processing, and support activities.\nUse active listening to understand customer needs and provide accurate product and service solutions.\nResolve customer issues by investigating concerns and partnering with supervisors when escalation is required.\nWork closely with inside and outside sales representatives to ensure strong account coverage and continuity.\nProvide administrative support including quotes, shipping coordination, email responses, and call coverage.\nAct as backup support for inside sales when team members are out.\nSupport Big Box vendors such as Home Depot and Lowe’s, primarily through EDI order processing.\nPrepare product samples and coordinate FedEx and other outbound shipments.\nMaintain accuracy and attention to detail in all order and support activities.\n\nWhat You Bring\n\nRequired Qualifications\n\nEducation & Experience\n\nHigh school diploma or equivalent required.\nExperience in customer service or administrative support role.\nExposure to office-based or sales-support environments.\n\nSkills & Abilities\n\nStrong customer service skills with professional phone and email etiquette.\nAbility to multitask effectively in a fast-paced environment.\nStrong organizational and time-management skills.\nSelf-starter mindset with the ability to work independently and as part of a team.\n\nPhysical Requirements\n\nAbility to sit or stand for extended periods in an office environment.\nAbility to lift and prepare small packages and product samples as needed.\nAbility to operate standard office equipment.\n\nPre-Employment Requirements\n\nAbility to pass pre-employment physical, drug screen, and background check\nAuthorization to work in the United States\n\nPreferred Qualifications\n\nPrevious customer service experience.\nInbound and outbound call experience.\nProficiency with Microsoft Office applications.\nAdministrative or sales support experience.\nExperience with ERP systems or EDI order processing.\n\nWork Environment\n\nOffice-based, team-oriented work setting.\nFrequent interaction with sales teams and customers via phone and email.\nFast-paced environment requiring strong attention to detail.\nCollaborative atmosphere with shared responsibilities.\nRegular use of computers, phones, and office systems.\nSupport-driven role with a strong emphasis on teamwork and reliability.\n\nAbout Our Companies\n\nParksite\n Parksite is a premier sales, marketing, and distribution company serving the building industry with a focus on both interior and exterior products. We supply top fabricators and building material dealers with category-leading products for residential, commercial, and remodeling markets. Our unique marketplace niche is education. We identify products with distinctive applications and educate architects, builders, and designers on their value. This approach has made us an industry leader with each product line we represent. We combine marketing expertise and industry knowledge to create demand for our supplier business partners. We help build brands.\n\nAtlantic Plywood Corporation (APC)\n Since 1974, Atlantic Plywood Corporation has delivered the highest quality and best value to our customers. This philosophy has helped us grow into a regional industry leader, distributing a wide range of quality hardwood plywood and panel products throughout the Eastern United States. Our many satisfied customers know that Atlantic Plywood offers not only dependable products and services but also a convenient, cost-effective partnership that helps their business grow.\n\nCareer Growth Opportunities\n\nOpportunity to advance into inside sales, account management, or operations roles.\nBuild specialized knowledge of products, systems, and customer processes.\nDevelop a strong foundation for long-term career growth within the organization.\nGain exposure to large-scale customers and Big Box retail partnerships.\nBe part of a company that values internal development and long-term success.\n\nReady to Build Your Future with Us?\n\nJoin a team where your hard work is recognized and rewarded. As a Parksite Associate, you'll gain valuable skills, work with quality products, and become part of an employee-owned company that invests in your success. We are Equal Opportunity Employers committed to building diverse and inclusive teams.\n\nHow to Apply\n\nIf you're ready to join a dynamic team in the wholesale building materials industry, we want to hear from you! Apply today and take the first step toward a rewarding career with growth potential.\n\nQualifications are a guide, not a checklist. If you think you can make an impact here, we want to hear your story.","company":"Parksite","rawCompany":"parksite","city":"White Marsh","state":"MD","isRemote":false,"isActive":false,"createdAt":"2026-08-28T09:40:30.973Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-6014.00","title":"Secretaries and Administrative Assistants, Except Legal, Medical, and Executive","slug":"secretaries-and-administrative-assistants-except-legal-medical-and-executive"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"}],"industries":[{"code":"423390","title":"Other Construction Material Merchant Wholesalers","slug":"other-construction-material-merchant-wholesalers"},{"code":"423840","title":"Industrial Supplies Merchant Wholesalers","slug":"industrial-supplies-merchant-wholesalers"},{"code":"444140","title":"Hardware Retailers","slug":"hardware-retailers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Sales Support Associate","description":"Sales Support Associate\n\nJoin Our Dynamic Team\n\nOverview\n\nParksite, a 100% employee-owned company, is seeking experienced Sales Support Associate. The Sales Support Associate plays a critical support-focused role by providing exceptional service to both internal teams and external customers. This position ensures smooth order processing, accurate data entry, timely issue resolution, and seamless coordination between inside and outside sales teams. The role is heavily centered on customer support, administrative assistance, and operational accuracy.\n\nWhy Join Our Team?\n\nBuild your career in a thriving industry\nGain hands-on experience supporting sales operations within the building materials and distribution industry.\nWork closely with inside and outside sales professionals, giving you exposure to multiple aspects of the sales process.\nDevelop transferable skills in customer service, order management, and cross-functional collaboration.\nComprehensive Benefits Package\n401(k) Program to secure your financial future\nCompany-Paid Life Insurance\nHealth, Dental, Vision, and Flexible Spending Insurance Plans\nPaid Holidays\nPaid Time Off (PTO)\nPositive Work Environment with supportive team members\nBonus Incentives for employee referrals\nProfessional Development\nOngoing learning through collaboration with experienced sales and operations professionals.\nOpportunities to strengthen communication, organizational, and problem-solving skills.\n\nWhat You’ll Do\n\nServe existing and potential customers through inbound call management, order processing, and support activities.\nUse active listening to understand customer needs and provide accurate product and service solutions.\nResolve customer issues by investigating concerns and partnering with supervisors when escalation is required.\nWork closely with inside and outside sales representatives to ensure strong account coverage and continuity.\nProvide administrative support including quotes, shipping coordination, email responses, and call coverage.\nAct as backup support for inside sales when team members are out.\nSupport Big Box vendors such as Home Depot and Lowe’s, primarily through EDI order processing.\nPrepare product samples and coordinate FedEx and other outbound shipments.\nMaintain accuracy and attention to detail in all order and support activities.\n\nWhat You Bring\n\nRequired Qualifications\n\nEducation & Experience\n\nHigh school diploma or equivalent required.\nExperience in customer service or administrative support role.\nExposure to office-based or sales-support environments.\n\nSkills & Abilities\n\nStrong customer service skills with professional phone and email etiquette.\nAbility to multitask effectively in a fast-paced environment.\nStrong organizational and time-management skills.\nSelf-starter mindset with the ability to work independently and as part of a team.\n\nPhysical Requirements\n\nAbility to sit or stand for extended periods in an office environment.\nAbility to lift and prepare small packages and product samples as needed.\nAbility to operate standard office equipment.\n\nPre-Employment Requirements\n\nAbility to pass pre-employment physical, drug screen, and background check\nAuthorization to work in the United States\n\nPreferred Qualifications\n\nPrevious customer service experience.\nInbound and outbound call experience.\nProficiency with Microsoft Office applications.\nAdministrative or sales support experience.\nExperience with ERP systems or EDI order processing.\n\nWork Environment\n\nOffice-based, team-oriented work setting.\nFrequent interaction with sales teams and customers via phone and email.\nFast-paced environment requiring strong attention to detail.\nCollaborative atmosphere with shared responsibilities.\nRegular use of computers, phones, and office systems.\nSupport-driven role with a strong emphasis on teamwork and reliability.\n\nAbout Our Companies\n\nParksite\n Parksite is a premier sales, marketing, and distribution company serving the building industry with a focus on both interior and exterior products. We supply top fabricators and building material dealers with category-leading products for residential, commercial, and remodeling markets. Our unique marketplace niche is education. We identify products with distinctive applications and educate architects, builders, and designers on their value. This approach has made us an industry leader with each product line we represent. We combine marketing expertise and industry knowledge to create demand for our supplier business partners. We help build brands.\n\nAtlantic Plywood Corporation (APC)\n Since 1974, Atlantic Plywood Corporation has delivered the highest quality and best value to our customers. This philosophy has helped us grow into a regional industry leader, distributing a wide range of quality hardwood plywood and panel products throughout the Eastern United States. Our many satisfied customers know that Atlantic Plywood offers not only dependable products and services but also a convenient, cost-effective partnership that helps their business grow.\n\nCareer Growth Opportunities\n\nOpportunity to advance into inside sales, account management, or operations roles.\nBuild specialized knowledge of products, systems, and customer processes.\nDevelop a strong foundation for long-term career growth within the organization.\nGain exposure to large-scale customers and Big Box retail partnerships.\nBe part of a company that values internal development and long-term success.\n\nReady to Build Your Future with Us?\n\nJoin a team where your hard work is recognized and rewarded. As a Parksite Associate, you'll gain valuable skills, work with quality products, and become part of an employee-owned company that invests in your success. We are Equal Opportunity Employers committed to building diverse and inclusive teams.\n\nHow to Apply\n\nIf you're ready to join a dynamic team in the wholesale building materials industry, we want to hear from you! Apply today and take the first step toward a rewarding career with growth potential.\n\nQualifications are a guide, not a checklist. If you think you can make an impact here, we want to hear your story.","datePosted":"2026-08-28T09:40:30.973Z","dateModified":"2026-08-28T09:40:30.973Z","hiringOrganization":{"@type":"Organization","name":"Parksite","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"White Marsh","addressRegion":"MD","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"8181cd417dbddc27fa331c31"},"url":"https://jobsearcher.com/jobs/8181cd417dbddc27fa331c31"}}