Quality Coordinator

Summary/Objective The Quality Coordinator will ensure customers are fully satisfied with Lake City Plating’s service through maintaining all aspects of the ISO 9001 Quality Management System. This position identifies and leads opportunities for continuous improvement using appropriate quality processes. Essential Functions Develop and maintain the company’s system for effectively and efficiently documenting, storing, analyzing, and utilizing the company’s quality and safety processes, data, and metrics. Develop and/or enhance current databases for customer complaints & corrective/preventative actions, internal & external rework, and quality metrics. Record, analyze, and distribute statistical information Set up and maintain controls and documentation procedures Assist in revising and maintaining calibration files, RMA data, PPAPs, revision level changes, etc. Ensure that documentation needs for ISO certification are met Create documents, presentations, signs, and other communication tools to inform, educate, and guide employees about safety and quality expectations, policies, standards, and processes. Develop easy-to-comprehend, visually appealing materials Help design training materials As Needed, Assist Quality Manager Understand the 5S principles and helps educate and support 5S training throughout both facilities Assist in the development of company's quality procedures, standards and specifications Determine training needs and assist in maintaining a database to capture Participate in continuous improvement activities Work with operating staff to establish procedures, standards, systems Investigate and set standards for quality/health and safety Function as a catalyst for positive change and improvement in performance/quality Review customer requirements and ensure that they are met Set standards for quality as well as health and safety Define quality procedures in conjunction with operating staff Suggest improvements for quality, safety and efficiency Competencies Leadership Communication Proficiency Problem Solving/Analysis Technical Capacity Customer Focus Collaborative Safety Focused Detailed Oriented Organizational Skills Supervisory Responsibility This role has no supervisory responsibilities. Work Environment This job operates in an office and manufacturing environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The performance of this position requires exposure to a typical manufacturing area that requires the use of personal protective equipment such as safety glasses, appropriate closed-toe shoes, and other PPE as needed. The noise level is moderate. Physical Demands The physical demands described here are representative of those that must be met by a Quality Coordinator to successfully perform the essential functions of this job. While performing the duties of this position, the Quality Coordinator is regularly required to talk and hear. This position requires standing, walking, and sitting. The Quality Coordinator is occasionally required to climb, stoop, kneel, or bend. The Quality Coordinator must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type and Expected Hours of Work This is a full-time position. Days and typical hours are primarily Monday through Friday, 7:00 am to 4 pm. Travel Some travel may be expected for this position. Required Education and Experience College degree or equivalent experience Excellent computer skills – Excel, Word, PowerPoint Great interpersonal and communication skills – written and verbal Comfortable working in a high-energy, results focused environment Willingness to be hands on Strong desire to learn Preferred Experience and Education College degree in one of the STEM areas Experience in a manufacturing company, especially with quality and/or EHS Statistical training Additional Eligibility Qualifications Ability to speak, read and write in Spanish a plus Other Duties As assigned Summary/Objective The Quality Coordinator will ensure customers are fully satisfied with Lake City Plating’s service through maintaining all aspects of the ISO 9001 Quality Management System. This position identifies and leads opportunities for continuous improvement using appropriate quality processes. Essential Functions Develop and maintain the company’s system for effectively and efficiently documenting, storing, analyzing, and utilizing the company’s quality and safety processes, data, and metrics. Develop and/or enhance current databases for customer complaints & corrective/preventative actions, internal & external rework, and quality metrics. Record, analyze, and distribute statistical information Set up and maintain controls and documentation procedures Assist in revising and maintaining calibration files, RMA data, PPAPs, revision level changes, etc. Ensure that documentation needs for ISO certification are met Create documents, presentations, signs, and other communication tools to inform, educate, and guide employees about safety and quality expectations, policies, standards, and processes. Develop easy-to-comprehend, visually appealing materials Help design training materials As Needed, Assist Quality Manager Understand the 5S principles and helps educate and support 5S training throughout both facilities Assist in the development of company's quality procedures, standards and specifications Determine training needs and assist in maintaining a database to capture Participate in continuous improvement activities Work with operating staff to establish procedures, standards, systems Investigate and set standards for quality/health and safety Function as a catalyst for positive change and improvement in performance/quality Review customer requirements and ensure that they are met Set standards for quality as well as health and safety Define quality procedures in conjunction with operating staff Suggest improvements for quality, safety and efficiency Competencies Leadership Communication Proficiency Problem Solving/Analysis Technical Capacity Customer Focus Collaborative Safety Focused Detailed Oriented Organizational Skills Supervisory Responsibility This role has no supervisory responsibilities. Work Environment This job operates in an office and manufacturing environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The performance of this position requires exposure to a typical manufacturing area that requires the use of personal protective equipment such as safety glasses, appropriate closed-toe shoes, and other PPE as needed. The noise level is moderate. Physical Demands The physical demands described here are representative of those that must be met by a Quality Coordinator to successfully perform the essential functions of this job. While performing the duties of this position, the Quality Coordinator is regularly required to talk and hear. This position requires standing, walking, and sitting. The Quality Coordinator is occasionally required to climb, stoop, kneel, or bend. The Quality Coordinator must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type and Expected Hours of Work This is a full-time position. Days and typical hours are primarily Monday through Friday, 7:00 am to 4 pm. Travel Some travel may be expected for this position. Required Education and Experience College degree or equivalent experience Excellent computer skills – Excel, Word, PowerPoint Great interpersonal and communication skills – written and verbal Comfortable working in a high-energy, results focused environment Willingness to be hands on Strong desire to learn Preferred Experience and Education College degree in one of the STEM areas Experience in a manufacturing company, especially with quality and/or EHS Statistical training Additional Eligibility Qualifications Ability to speak, read and write in Spanish a plus Other Duties As assigned