{"schemaVersion":"jobsearcher.job.v1","id":"80d21f0d097fd2f45d3aa86b","url":"https://jobsearcher.com/jobs/80d21f0d097fd2f45d3aa86b","canonicalUrl":"https://jobsearcher.com/jobs/80d21f0d097fd2f45d3aa86b","title":"AV/VTC Specialist (Mid-Level)","description":"Join Our Team\nDevis is a leading provider of innovative software development, management, and consulting services, specializing in cutting-edge technologies such as DevSecOps, AI, and Machine Learning. With over 30 years of experience, we have established ourselves as a trusted partner for government agencies, delivering tailored, mission-critical solutions that drive digital transformation and operational excellence. Our client-centric approach, coupled with our deep domain expertise and technical prowess, enables us to forge enduring relationships and consistently deliver high-impact, adaptive solutions that resonate with the unique needs of the public sector.\nThe Role\nThis is the second audiovisual and video teleconferencing seat on the helpdesk team supporting a federal agency, working alongside the senior specialist, the production engineer, and a part-time event coordinator to keep conference rooms, executive meetings, and live events running. The role is hands-on: a mix of scheduled event support, walk-up troubleshooting, and preventive maintenance.\nThe agency runs Microsoft Teams, Zoom, Webex, Google Meet, and Slack for video conferencing and collaboration, with Cisco and Poly platforms in its conference and AV rooms. Headquarters is in Washington, DC, with 53 field offices nationwide; about 2,100 people rely on these systems.\nWhat You’ll Do\nConfigure, operate, and troubleshoot AV equipment across conference rooms and event spaces: mixers, DSPs, control systems, projection, and LED displays\nSchedule, set up, and manage Teams, Zoom, Webex, and Poly RealPresence sessions, including webinars and breakout rooms, and resolve connectivity and interoperability issues\nAssist with setup, execution, and post-event work for town halls, executive meetings, training sessions, webcasts, and conferences, operating production equipment under the direction of the production engineer or event coordinator\nSupport recording, streaming, public address, public displays, and captioning during events\nWork the AV/VTC service desk alongside the senior specialist: receive, document, and resolve trouble tickets from staff at any agency location, escalating what you cannot close\nPerform preventive maintenance, firmware updates, and inspections, and keep inventory records current\nHelp end users get comfortable with conference room technology\nWhat You’ll Need\nSix years supporting enterprise AV and VTC operations at comparable scale (the agency runs about 2,100 users across headquarters and 53 field offices)\nHands-on experience operating conference room AV and video teleconferencing systems\nExperience supporting live meetings and events in a professional or government setting\nComfort diagnosing codec, connectivity, and hardware issues under time pressure\nNice to Have\nAVIXA CTS certification\nPrior support to a federal agency\nAV-over-IP experience\nExperience delivering end user training on conference room technology\nSection 508 accessibility experience, particularly captioning\nITIL v4 Foundations and experience with Zendesk or a comparable ticketing platform\nLocation, Schedule, and Logistics\nStandard schedule is an eight-hour day scheduled between 7:00 a.m. and 7:00 p.m. Eastern, Monday through Friday, excluding federal holidays. Occasional weekend work may come up with advance government approval.\nLive events sometimes land at the edges of the 7:00 a.m. to 7:00 p.m. window, so expect early starts or late wraps around major events.\nOn-site at agency headquarters in Washington, DC (NoMa area, Metro-accessible). Telework is by exception only and requires government approval.\nYou will work on a government-furnished laptop. Personal devices cannot connect to the agency network.\nAt least 40 hours per year of paid professional training in your core skill areas, at no cost to you.\nOccasional travel to agency field offices, event sites, and official events held away from headquarters, reimbursed at federal travel rates.\n\nDevis is an AA/EOE/M/F/Disabled/VET Employer committed to providing equal employment opportunity without regard to an individual’s race, color, religion, age, gender, sexual orientation, veteran status, national origin or disability.\nC15oYRmRPm","company":"Developmentinfostructure","rawCompany":"developmentinfostructure","city":"Washington","state":"DC","isRemote":false,"isActive":false,"createdAt":"2026-09-04T11:46:25.622Z","occupations":[{"code":"27-4011.00","title":"Audio and Video Technicians","slug":"audio-and-video-technicians"},{"code":"27-4099.00","title":"Media and Communication Equipment Workers, All Other","slug":"media-and-communication-equipment-workers-all-other"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"561920","title":"Convention and Trade Show Organizers","slug":"convention-and-trade-show-organizers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"AV/VTC Specialist (Mid-Level)","description":"Join Our Team\nDevis is a leading provider of innovative software development, management, and consulting services, specializing in cutting-edge technologies such as DevSecOps, AI, and Machine Learning. With over 30 years of experience, we have established ourselves as a trusted partner for government agencies, delivering tailored, mission-critical solutions that drive digital transformation and operational excellence. Our client-centric approach, coupled with our deep domain expertise and technical prowess, enables us to forge enduring relationships and consistently deliver high-impact, adaptive solutions that resonate with the unique needs of the public sector.\nThe Role\nThis is the second audiovisual and video teleconferencing seat on the helpdesk team supporting a federal agency, working alongside the senior specialist, the production engineer, and a part-time event coordinator to keep conference rooms, executive meetings, and live events running. The role is hands-on: a mix of scheduled event support, walk-up troubleshooting, and preventive maintenance.\nThe agency runs Microsoft Teams, Zoom, Webex, Google Meet, and Slack for video conferencing and collaboration, with Cisco and Poly platforms in its conference and AV rooms. Headquarters is in Washington, DC, with 53 field offices nationwide; about 2,100 people rely on these systems.\nWhat You’ll Do\nConfigure, operate, and troubleshoot AV equipment across conference rooms and event spaces: mixers, DSPs, control systems, projection, and LED displays\nSchedule, set up, and manage Teams, Zoom, Webex, and Poly RealPresence sessions, including webinars and breakout rooms, and resolve connectivity and interoperability issues\nAssist with setup, execution, and post-event work for town halls, executive meetings, training sessions, webcasts, and conferences, operating production equipment under the direction of the production engineer or event coordinator\nSupport recording, streaming, public address, public displays, and captioning during events\nWork the AV/VTC service desk alongside the senior specialist: receive, document, and resolve trouble tickets from staff at any agency location, escalating what you cannot close\nPerform preventive maintenance, firmware updates, and inspections, and keep inventory records current\nHelp end users get comfortable with conference room technology\nWhat You’ll Need\nSix years supporting enterprise AV and VTC operations at comparable scale (the agency runs about 2,100 users across headquarters and 53 field offices)\nHands-on experience operating conference room AV and video teleconferencing systems\nExperience supporting live meetings and events in a professional or government setting\nComfort diagnosing codec, connectivity, and hardware issues under time pressure\nNice to Have\nAVIXA CTS certification\nPrior support to a federal agency\nAV-over-IP experience\nExperience delivering end user training on conference room technology\nSection 508 accessibility experience, particularly captioning\nITIL v4 Foundations and experience with Zendesk or a comparable ticketing platform\nLocation, Schedule, and Logistics\nStandard schedule is an eight-hour day scheduled between 7:00 a.m. and 7:00 p.m. Eastern, Monday through Friday, excluding federal holidays. Occasional weekend work may come up with advance government approval.\nLive events sometimes land at the edges of the 7:00 a.m. to 7:00 p.m. window, so expect early starts or late wraps around major events.\nOn-site at agency headquarters in Washington, DC (NoMa area, Metro-accessible). Telework is by exception only and requires government approval.\nYou will work on a government-furnished laptop. Personal devices cannot connect to the agency network.\nAt least 40 hours per year of paid professional training in your core skill areas, at no cost to you.\nOccasional travel to agency field offices, event sites, and official events held away from headquarters, reimbursed at federal travel rates.\n\nDevis is an AA/EOE/M/F/Disabled/VET Employer committed to providing equal employment opportunity without regard to an individual’s race, color, religion, age, gender, sexual orientation, veteran status, national origin or disability.\nC15oYRmRPm","datePosted":"2026-09-04T11:46:25.622Z","dateModified":"2026-09-04T11:46:25.622Z","hiringOrganization":{"@type":"Organization","name":"Developmentinfostructure","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Washington","addressRegion":"DC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"80d21f0d097fd2f45d3aa86b"},"url":"https://jobsearcher.com/jobs/80d21f0d097fd2f45d3aa86b"}}