{"schemaVersion":"jobsearcher.job.v1","id":"80ccdabd021527bb940ea4ab","url":"https://jobsearcher.com/jobs/80ccdabd021527bb940ea4ab","canonicalUrl":"https://jobsearcher.com/jobs/80ccdabd021527bb940ea4ab","title":"Customer Solution Architect","description":"Our company\r\nAt Teradata, we believe that people thrive when empowered with better information. Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes. With Teradata, organizations can provide agents with full context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach. Teradata delivers real business value with AI.\r\nWhat You'll Do\r\nThe Customer Solution Architect (CSA) is a strategic, customer-facing technical leader responsible for retaining and expanding Teradata ecosystems through technical engagement, advocacy, and opportunity progression. The CSA blends deep technical acumen in data architecture, analytics, AI, and cloud platforms with strong customer relationship skills to influence adoption, showcase value, and drive innovation.\r\nAs a trusted advisor, the CSA proactively engages customers to understand their business and technical landscapes, mitigate risks, and uncover growth opportunities. The role supports both pre- and post-sales motions, with a strong emphasis on maximizing platform utilization, identifying technical differentiators, and advancing ARR through technical progression.\r\nKey Responsibilities\r\nCustomer Advocacy and Relationship Leadership\r\nEstablish and maintain trusted relationships across customer organizations from technical leads to executive sponsors.\r\nAct as a prescriptive advisor, enabling early-warning systems and remediation plans to maintain or improve account health.\r\nRelay customer feedback, technical blockers, and solution gaps internally to influence product direction and ensure timely responses.\r\nDemonstrate value realization of Teradata solutions through ongoing customer engagement and success planning.\r\nAdoption and Innovation\r\nChampion adoption by highlighting Teradata's technical differentiators and underutilized capabilities.\r\nEducate customers on emerging trends, industry benchmarks, and new Teradata capabilities through technical briefings, demos, innovation days, and workshops.\r\nDevelop and deliver reusable technical collateral, POVs, and hands-on engagements (e.g., VHOEs) tailored to customer needs.\r\nCollaborate with customers to identify net-new use cases and align the Teradata platform with long-term strategies.\r\nTechnical Opportunity Progression\r\nLead technical discovery, solution design, and scoping to advance identified growth opportunities that lead to an increase in ARR.\r\nCreate and maintain a \"Technical Vision for Success\" specific to each account, mapping current-state and future-state architectures.\r\nSecure entitlements, validate platform readiness, and align cloud provisioning (e.g., SITEIDs, VPC, network requirements).\r\nSupport quoting, ordering, proposal development, and stakeholder communication across internal teams and the customer.\r\nExecute high-value, cost-effective sales motions such as demos, benchmarks, and PoCs to de-risk opportunity progression.\r\nTechnical Influence and Execution\r\nDevelop trusted technical leadership through thought leadership, proactive ownership, and field-proven credibility.\r\nInfluence customer architecture strategy to include Teradata Platforms through modern data and analytics blueprints.\r\nAlign technical execution with account team strategy and customer success goals, ensuring long-term platform expansion.\r\nRemain continuously educated on Teradata's full portfolio and adjacent technologies to guide complex customer conversations.\r\nWho You'll Work With\r\nYou will collaborate with customers to identify net-new use cases and align the Teradata platform with long-term strategies.\r\nWhat Makes You a Qualified Candidate\r\nExcellent verbal and written communication skills.\r\nPossess a keen interest and understanding of developments in data and analytic solutions including emerging AI/ML trends.\r\nExperience in promoting analytic solutions for large enterprises in either a pre-sales or delivery role.\r\nMust have experience with Cloud technologies such as AWS, Azure and Google Cloud.\r\nMust have knowledge of the competitive landscape and an understanding of Teradata's differentiators.\r\nDemonstrate ability to understand customer's needs and provide thought leadership to influence and build trust at multiple levels.\r\nDemonstrate excellent organizational and people skills.\r\nHave a degree level qualification or relevant experience in computer science, software engineering, mathematics, management information systems or a related discipline.\r\nAbility to identify and engage with new customer contacts (i.e. Hunter Sales Skills).\r\nKnowledge in Healthcare and Life Sciences is a plus.\r\nWhat You'll Bring\r\nA clear, confident and persuasive communicator who can craft, summarize and deliver messaging for various groups of users, influencers and stakeholders.\r\nStrong analytical and problem-solving skills.\r\nAbility to multi-task and manage competing priorities across multiple customers.\r\nWhy We Think You'll Love Teradata\r\nWe prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are committedto actively workingto foster an inclusive environment that celebrates peoplefor all of who they are.\r\nJ-18808-Ljbffr","company":"Teradata Group","rawCompany":"teradata group","city":"Dallas","state":"TX","isRemote":false,"isActive":true,"createdAt":"2026-06-26T03:23:42.166Z","occupations":[{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1243.01","title":"Data Warehousing Specialists","slug":"data-warehousing-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Solution Architect","description":"Our company\r\nAt Teradata, we believe that people thrive when empowered with better information. Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes. With Teradata, organizations can provide agents with full context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach. Teradata delivers real business value with AI.\r\nWhat You'll Do\r\nThe Customer Solution Architect (CSA) is a strategic, customer-facing technical leader responsible for retaining and expanding Teradata ecosystems through technical engagement, advocacy, and opportunity progression. The CSA blends deep technical acumen in data architecture, analytics, AI, and cloud platforms with strong customer relationship skills to influence adoption, showcase value, and drive innovation.\r\nAs a trusted advisor, the CSA proactively engages customers to understand their business and technical landscapes, mitigate risks, and uncover growth opportunities. The role supports both pre- and post-sales motions, with a strong emphasis on maximizing platform utilization, identifying technical differentiators, and advancing ARR through technical progression.\r\nKey Responsibilities\r\nCustomer Advocacy and Relationship Leadership\r\nEstablish and maintain trusted relationships across customer organizations from technical leads to executive sponsors.\r\nAct as a prescriptive advisor, enabling early-warning systems and remediation plans to maintain or improve account health.\r\nRelay customer feedback, technical blockers, and solution gaps internally to influence product direction and ensure timely responses.\r\nDemonstrate value realization of Teradata solutions through ongoing customer engagement and success planning.\r\nAdoption and Innovation\r\nChampion adoption by highlighting Teradata's technical differentiators and underutilized capabilities.\r\nEducate customers on emerging trends, industry benchmarks, and new Teradata capabilities through technical briefings, demos, innovation days, and workshops.\r\nDevelop and deliver reusable technical collateral, POVs, and hands-on engagements (e.g., VHOEs) tailored to customer needs.\r\nCollaborate with customers to identify net-new use cases and align the Teradata platform with long-term strategies.\r\nTechnical Opportunity Progression\r\nLead technical discovery, solution design, and scoping to advance identified growth opportunities that lead to an increase in ARR.\r\nCreate and maintain a \"Technical Vision for Success\" specific to each account, mapping current-state and future-state architectures.\r\nSecure entitlements, validate platform readiness, and align cloud provisioning (e.g., SITEIDs, VPC, network requirements).\r\nSupport quoting, ordering, proposal development, and stakeholder communication across internal teams and the customer.\r\nExecute high-value, cost-effective sales motions such as demos, benchmarks, and PoCs to de-risk opportunity progression.\r\nTechnical Influence and Execution\r\nDevelop trusted technical leadership through thought leadership, proactive ownership, and field-proven credibility.\r\nInfluence customer architecture strategy to include Teradata Platforms through modern data and analytics blueprints.\r\nAlign technical execution with account team strategy and customer success goals, ensuring long-term platform expansion.\r\nRemain continuously educated on Teradata's full portfolio and adjacent technologies to guide complex customer conversations.\r\nWho You'll Work With\r\nYou will collaborate with customers to identify net-new use cases and align the Teradata platform with long-term strategies.\r\nWhat Makes You a Qualified Candidate\r\nExcellent verbal and written communication skills.\r\nPossess a keen interest and understanding of developments in data and analytic solutions including emerging AI/ML trends.\r\nExperience in promoting analytic solutions for large enterprises in either a pre-sales or delivery role.\r\nMust have experience with Cloud technologies such as AWS, Azure and Google Cloud.\r\nMust have knowledge of the competitive landscape and an understanding of Teradata's differentiators.\r\nDemonstrate ability to understand customer's needs and provide thought leadership to influence and build trust at multiple levels.\r\nDemonstrate excellent organizational and people skills.\r\nHave a degree level qualification or relevant experience in computer science, software engineering, mathematics, management information systems or a related discipline.\r\nAbility to identify and engage with new customer contacts (i.e. Hunter Sales Skills).\r\nKnowledge in Healthcare and Life Sciences is a plus.\r\nWhat You'll Bring\r\nA clear, confident and persuasive communicator who can craft, summarize and deliver messaging for various groups of users, influencers and stakeholders.\r\nStrong analytical and problem-solving skills.\r\nAbility to multi-task and manage competing priorities across multiple customers.\r\nWhy We Think You'll Love Teradata\r\nWe prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are committedto actively workingto foster an inclusive environment that celebrates peoplefor all of who they are.\r\nJ-18808-Ljbffr","datePosted":"2026-06-26T03:23:42.166Z","dateModified":"2026-06-26T03:23:42.166Z","hiringOrganization":{"@type":"Organization","name":"Teradata Group","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dallas","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"80ccdabd021527bb940ea4ab"},"url":"https://jobsearcher.com/jobs/80ccdabd021527bb940ea4ab"}}