{"schemaVersion":"jobsearcher.job.v1","id":"808352b820ff5cd6e2ffc980","url":"https://jobsearcher.com/jobs/808352b820ff5cd6e2ffc980","canonicalUrl":"https://jobsearcher.com/jobs/808352b820ff5cd6e2ffc980","title":"Customer Operations Coordinator","description":"Draftomat Gardering is adding a Customer Operations Coordinator role to help organize customer service, scheduling, service administration, billing support, and operations coordination for gardening and landscape-service workflows in a remote United States work environment. This is a full-time, 100% remote position open to candidates located in the United States.Day-to-Day PrioritiesMaintain accurate records, requests, status updates, and source information related to customer service, scheduling, service administration, billing support, and operations coordination for gardening and landscape-service workflows.Coordinate routine follow-up with customers, clients, vendors, partners, or internal teammates when the Customer Operations Coordinator workflow requires action.Review assigned work for completeness, document exceptions, and escalate unresolved items instead of guessing.Use approved digital systems, email, shared documents, and structured trackers to keep work visible and current.Prepare clear handoffs and recurring updates so another authorized teammate can understand what was completed, what remains open, and who owns the next step.Required SkillsPractical ability with Quality Assurance, Documentation, Project Coordination, and Spreadsheet Analysis as they apply to the Customer Operations Coordinator role.Strong written communication, organization, and follow-through in a remote work setting.Comfort maintaining accurate digital records and protecting confidential or customer information appropriately.Ability to manage deadlines, ask questions when information is incomplete, and document decisions clearly.Position DetailsFull-time. Associate level. 100% remote within the United States. Base salary: $42,000-$62,000 per year. Compensation depends on experience and demonstrated alignment with the role.Equal OpportunityDraftomat Gardering considers qualified applicants without regard to any status protected by applicable law. Applicants should provide accurate information and complete lawful, role-appropriate employment verification required by the employer.","company":"Draftomat","rawCompany":"draftomat","city":"Denver","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-08-22T12:04:55.847Z","occupations":[{"code":"37-1012.00","title":"First-Line Supervisors of Landscaping, Lawn Service, and Groundskeeping Workers","slug":"first-line-supervisors-of-landscaping-lawn-service-and-groundskeeping-workers"},{"code":"13-1199.00","title":"Business Operations Specialists, All Other","slug":"business-operations-specialists-all-other"},{"code":"43-1011.00","title":"First-Line Supervisors of Office and Administrative Support Workers","slug":"first-line-supervisors-of-office-and-administrative-support-workers"}],"industries":[{"code":"561730","title":"Landscaping Services","slug":"landscaping-services"},{"code":"115112","title":"Soil Preparation, Planting, and Cultivating","slug":"soil-preparation-planting-and-cultivating"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Operations Coordinator","description":"Draftomat Gardering is adding a Customer Operations Coordinator role to help organize customer service, scheduling, service administration, billing support, and operations coordination for gardening and landscape-service workflows in a remote United States work environment. This is a full-time, 100% remote position open to candidates located in the United States.Day-to-Day PrioritiesMaintain accurate records, requests, status updates, and source information related to customer service, scheduling, service administration, billing support, and operations coordination for gardening and landscape-service workflows.Coordinate routine follow-up with customers, clients, vendors, partners, or internal teammates when the Customer Operations Coordinator workflow requires action.Review assigned work for completeness, document exceptions, and escalate unresolved items instead of guessing.Use approved digital systems, email, shared documents, and structured trackers to keep work visible and current.Prepare clear handoffs and recurring updates so another authorized teammate can understand what was completed, what remains open, and who owns the next step.Required SkillsPractical ability with Quality Assurance, Documentation, Project Coordination, and Spreadsheet Analysis as they apply to the Customer Operations Coordinator role.Strong written communication, organization, and follow-through in a remote work setting.Comfort maintaining accurate digital records and protecting confidential or customer information appropriately.Ability to manage deadlines, ask questions when information is incomplete, and document decisions clearly.Position DetailsFull-time. Associate level. 100% remote within the United States. Base salary: $42,000-$62,000 per year. Compensation depends on experience and demonstrated alignment with the role.Equal OpportunityDraftomat Gardering considers qualified applicants without regard to any status protected by applicable law. Applicants should provide accurate information and complete lawful, role-appropriate employment verification required by the employer.","datePosted":"2026-08-22T12:04:55.847Z","dateModified":"2026-08-22T12:04:55.847Z","hiringOrganization":{"@type":"Organization","name":"Draftomat","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"808352b820ff5cd6e2ffc980"},"url":"https://jobsearcher.com/jobs/808352b820ff5cd6e2ffc980"}}