Windows Server OS - JWICS Support

Position: Windows Server OS - JWICS SupportLocation: Alexandria, VAWork Environment: On-site with potential for authorized teleworkClearance Required: TS/SCIStatus: FundedKnowesis is currently seeking an exceptional Windows Server OS - JWICS Support professional to join our team and provide invaluable support to the Department of Defense Office of Inspector General (DoD OIG) Information Technology Support Services (ITSS) Bridge contract.To be eligible for this position, candidates must have a TS/SCI security clearance and possess United States Citizenship without the need for sponsorship, both now and in the future. Applicants without proof of United States Citizenship will not be considered due to the position's security clearance requirements.The Job Duties and Responsibilities include, but are not limited to the following:Engineer, design, install, configure, and optimize Windows Server operating systems for the Joint Worldwide Intelligence Communications System (JWICS) Top Secret/Sensitive Compartmented Information (TS/SCI) networkProvide system and engineering support for Windows Server infrastructure on the JWICS network for documented and approved projects and tasksEnsure all engineered Windows Server solutions are in compliance with Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs), Department of Defense (DoD), and OIG policies and standards for TS/SCI systemsEnsure engineered Windows Server solutions are designed to maintain the highest availability and service dependability on the JWICS networkMaintain existing and, as required, develop new documentation that includes Standard Operating Procedures (SOPs) and System Architecture Guides and Diagrams, adhering to organizational templates, policies, and standards for JWICS Windows Server systemsPerform root cause analysis of critical Windows Server outages and incidents on JWICS, engineer permanent solutions, and coordinate implementationSupport the OIG Project Management Office (PMO) and Enterprise Architect (EA) during requirement analysis to develop technical solution options for JWICS Windows Server infrastructureProvide OIG management with proposed configurations, optimizations, and system improvement plans for JWICS Windows Server platformsWork with the OIG PMO to establish and meet project milestones to ensure all solutions meet documented customer requirements and are within project scopeFollow all OIG Change Management and Engineering Review processes and ensure changes are completed according to the project and release manager schedule for JWICS Windows Server systemsWork as part of a project team to engineer and develop migration plans for existing Windows Server services, ensuring minimal service interruption on JWICSEngineer and design Windows Server hardware and software solutions as required to ensurethe capacity and availability of OIG services on JWICSEngineer, install, configure, optimize, support, and design Windows Server solutions that incorporate DoD security requirements such as Public Key Infrastructure (PKI) and Host-Based Security System (HBSS) for JWICSPerform installation, configuration, and administration of Windows Server operating systems in physical and virtualized environments on JWICSConfigure and manage Windows Server roles and features, including Active Directory Domain Services, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), file services, print services, and Internet Information Services (IIS)Manage and administer Microsoft Active Directory, including user accounts, group policies, organizational units, and security groups on JWICSCreate and manage Group Policy Objects (GPOs) to enforce security policies and configuration standards on JWICSApply Security Technical Implementation Guides (STIGs), patches, updates, and security fixes to Windows Server systems following established change management procedures on JWICSMonitor Windows Server performance, capacity, and availability on JWICS and proactively address issuesPerform Windows Server system backups and restoration procedures on JWICSTroubleshoot and resolve Windows Server issues, including boot problems, service failures, and performance degradation on JWICSConfigure and manage Windows Server clustering and high availability solutions on JWICSImplement and manage Windows Server Update Services (WSUS) for patch management on JWICSConfigure and support file and print services on Windows Server systems on JWICSManage storage allocation and disk management for Windows Server systems on JWICSCoordinate with virtualization specialists for Windows Server virtual machine deployment and management on JWICSCreate and maintain Windows Server system documentation, including configuration guides, troubleshooting procedures, and runbooks for JWICSProvide technical support and guidance to users and help desk staff for JWICS Windows Server issuesUtilize remote administration tools to analyze and resolve Windows Server workstation and server issues on JWICSMaintain strict adherence to all Sensitive Compartmented Information security protocols and proceduresMeet OIG established service level metrics and performance standards for JWICS Windows Server operationsTravel within the Continental United States (CONUS) and the National Capital Region (NCR) may be required to attend meetings, conferences, and trainingRequired Qualifications:Bachelor's degree from an accredited university in computer science, information systems, information technology, engineering, or a related technical fieldMinimum of 7 years of experience in Windows Server administration, systems engineering, or related technical support rolesExtensive experience with Microsoft Windows Server operating systems (Windows Server 2012 R2, 2016, 2019, or later)Experience working in classified environments, specifically with Top Secret/Sensitive Compartmented Information systemsExperience with JWICS (Joint Worldwide Intelligence Communications System) network operations and supportExperience with Active Directory Domain Services administration, including user management, group policies, and organizational unitsExperience with Windows Server roles and features, including DNS, DHCP, file services, print services, and IISExperience with Group Policy Object (GPO) creation and managementExperience with Windows Server patch management and Security Technical Implementation Guide (STIG) complianceExperience with Windows Server performance monitoring, capacity planning, and optimizationKnowledge of Department of Defense Security Technical Implementation Guides (STIGs) and compliance requirements for TS/SCI Windows Server systemsExperience with Public Key Infrastructure (PKI) and Host-Based Security System (HBSS) implementation in classified environmentsExperience with change management and engineering review processes in classified environmentsExperience with Windows Server in virtualized environments (VMware, Hyper-V)Strong documentation skills and ability to create technical documentation, Standard Operating Procedures (SOPs), and system architecture diagramsExperience working in a government or DoD environment with classified systemsStrong analytical and problem-solving skills with attention to detail required for classified operationsExcellent communication skills and ability to provide technical support and guidanceCurrent Top Secret/SCI security clearance or ability to obtain and maintain TS/SCI clearancePreferred Qualifications:Information Assurance Technician (IAT) Level I or higher certification in accordance with DoD 8570.01-M guidance (Security Plus, GIAC Security Essentials Certification (GSEC), Certified Ethical Hacker (CEH), or similar)Microsoft Certified Solutions Expert (MCSE): Server Infrastructure or Microsoft Certified: Windows Server Hybrid Administrator AssociateMicrosoft Certified Solutions Associate (MCSA): Windows Server 2016 or laterInformation Technology Infrastructure Library (ITIL) v3 or later certificationExperience with Defense Information Systems Agency (DISA) Joint Service Provider (JSP) Data Center environmentsExperience with PowerShell scripting for Windows Server administration and automationExperience with Windows Server clustering technologies (Failover Clustering, Network Load Balancing)Experience with Windows Server Update Services (WSUS) administrationExperience with backup and disaster recovery solutions (Veritas NetBackup) for Windows Server systemsExperience with System Center Configuration Manager (SCCM) and System Center Operations Manager (SCOM)Experience with Assured Compliance Assessment Solution (ACAS) vulnerability scanning for Windows Server systems in classified networksExperience supporting multiple classification levels (JWICS, SIPRNet, NIPRNet)Experience with Microsoft Exchange, SharePoint, or Microsoft Structured Query Language (SQL) Server on Windows Server platformsExperience with storage area networks (SAN) and network-attached storage (NAS) integration with Windows ServerProject management experience and ability to serve as Project Lead for Windows Server initiativesMaster's degree in computer science, information systems, information technology, engineering, or a related technical fieldMultiple Microsoft certifications across different Windows Server technology areasBenefits:Health (Preferred Provider Organization (PPO) & High Deductible Health Plan (HDHP) InsuranceDentalVisionShort-Term Disability (STD) & Long-Term Disability (LTD)Basic Life Insurance401k Company Match, & Voluntary ProductsKnowesis is committed to providing equal employment opportunities to all individuals based on merit and qualifications. We prohibit discrimination in all aspects of employment as required by Title VII of the Civil Rights Act and other applicable federal laws. Our company values all applicants and employees and fosters a work environment where everyone is treated with respect and dignity.