service manager appliance repair

Job TypeFull-timeJob OverviewWe are seeking a dedicated Service Manager for our Appliance Repair Division to join our team. The ideal candidate will oversee the service department, ensuring efficient operations and exceptional customer service.DutiesManage and lead a team of service techniciansCoordinate service appointments and ensure timely completionProvide technical guidance and support to staffHandle customer inquiries and complaints in a professional mannerMonitor service quality and implement improvement strategiesBill Manufacturers for Warranty ClaimsExperience Prior experience in Appliance Warranty/Repair a must Strong organational and customer service skillsBenefitsHealth insurancePaid time offShift8 hour shiftWork DaysMonday to FridayExperienceAppliance Repair: 2 years (Required)Work Location: In person