FRONTDESK AGENT

Job Description Responsibilities:A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.Register and assign rooms to guestsConfirm phone and online reservationsRespond to guest needs, requests, and complaintsCollect payment from departing guestsKeep records of occupied rooms and guestsCommunicate pertinent guest information to designated departmentsQualifications:Previous experience in customer service, front desk service, or other related fieldsAbility to build rapport with guestsStrong organizational skillsExcellent written and verbal communication skillsJob Type: Full-timeJob Types: Full-time, xaygatp Part-timeBenefits:Employee discountSchedule:8 hour shiftEvening shiftHolidaysOvernight shiftWeekends as needed