{"schemaVersion":"jobsearcher.job.v1","id":"7ffca470a711f4b85ab1dfa2","url":"https://jobsearcher.com/jobs/7ffca470a711f4b85ab1dfa2","canonicalUrl":"https://jobsearcher.com/jobs/7ffca470a711f4b85ab1dfa2","title":"Technical Network Lead","description":"HCLTech seeking a highly skilled Level 3 Network Engineer/Technical Network Lead with strong hands-on experience in Viptela SD-WAN, Cisco Wireless (Catalyst 9800), and Enterprise LAN/WAN environments. The role requires deep expertise in routing, switching, and wireless technologies, with the ability to handle complex incidents, drive root cause analysis, and support large-scale enterprise network operations. The candidate should also demonstrate strong ownership, proactive troubleshooting, and stakeholder communication skills.Job Title: Technical Network LeadJob ID: 64615Position Type: Fulltime - OnsiteLocation: Houston, San Antonio, Austin TexasKey ResponsibilitiesTechnical Operations & SupportAct as L3 escalation point for critical network incidents (P1/P2 issues).Troubleshoot complex issues across WAN, LAN, SD-WAN, and Wireless networks.Ensure quick restoration of services (RTS) within SLA targets.Provide advanced troubleshooting for:Viptela SD-WAN fabric (Control/Data plane issues)Cisco LAN switching (VLANs, STP, EtherChannel)Cisco Wireless (Catalyst 9800 WLC, AP onboarding, policy tags)WAN circuits and routing instabilitySD-WAN & WAN ManagementDeploy, configure, and troubleshoot Cisco Viptela SD-WAN (vManage, vEdge/cEdge).Handle: Overlay/underlay routing integrationPolicy-based routing & application-aware policiesVPN segmentation and secure connectivityTroubleshoot WAN issues such as:Packet loss, latency, circuit flaps, routing issues, Routing & Switching ExpertiseStrong hands-on experience with: BGP (IBGP/EBGP), OSPFRoute redistribution, route-maps, prefix-listsDeep knowledge of: Spanning Tree Protocol (STP), RSTP, BPDU Guard, Root Guard, Loop preventionExpertise in: VLAN design, inter-VLAN routing, EtherChannel configuration and troubleshootingWireless Network (Cisco 9800), Manage and troubleshoot Cisco Catalyst 9800 Wireless Controllers:WLAN, Policy, Site, and RF profiles, AP provisioning (DHCP Option 43 / DNS)HA-SSO configuration and failover validation Diagnose wireless issues:Client connectivity, roaming issues, RF interference, Incident & Problem ManagementLead Major Incident Management (MIM) calls and technical bridges.Drive end-to-end ownership of incidents until closure.Perform detailed Root Cause Analysis (RCA) and implement permanent fixes.Ensure compliance with: Proactive Problem Management - Analysis and Identify chronic issues in Network Infra and suggest improvements SLA / KPI targetsIncident documentation and reporting standardsChange ActivitiesSupport and execution:Network migrations (LAN/WAN/Wireless/SD-WAN)Technology upgrades and refreshesAs-built documentation and SOPsStakeholder & Vendor ManagementCoordinate with ISPs, OEM vendors, and internal teamsProvide technical updates to client stakeholdersParticipate in client calls, reviews, and auditsTools & PlatformsServiceNow (or equivalent ITSM tools)Monitoring tools (SolarWinds, Thousand Eyes – good to have)Automation knowledge Python/Ansible (good to have)Qualifications & ExperienceBachelor’s degree in engineering / computer science (or equivalent)10–15 years of experience in Enterprise Network OperationsRelevant certifications preferred:CCNP / CCIE (Routing & Switching / Enterprise)Cisco Viptela SD-WAN certificationPay and Benefits Pay Range Minimum: $110,000 to year Pay Range Maximum: $114,000 to year HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation. A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per yearHow You’ll GrowAt HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.","company":"HCLTech","rawCompany":"hcltech","city":"Oglesby","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-07-04T09:19:51.665Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1241.00","title":"Computer Network Architects","slug":"computer-network-architects"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"517111","title":"Wired Telecommunications Carriers","slug":"wired-telecommunications-carriers"},{"code":"517810","title":"All Other Telecommunications","slug":"all-other-telecommunications"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Network Lead","description":"HCLTech seeking a highly skilled Level 3 Network Engineer/Technical Network Lead with strong hands-on experience in Viptela SD-WAN, Cisco Wireless (Catalyst 9800), and Enterprise LAN/WAN environments. The role requires deep expertise in routing, switching, and wireless technologies, with the ability to handle complex incidents, drive root cause analysis, and support large-scale enterprise network operations. The candidate should also demonstrate strong ownership, proactive troubleshooting, and stakeholder communication skills.Job Title: Technical Network LeadJob ID: 64615Position Type: Fulltime - OnsiteLocation: Houston, San Antonio, Austin TexasKey ResponsibilitiesTechnical Operations & SupportAct as L3 escalation point for critical network incidents (P1/P2 issues).Troubleshoot complex issues across WAN, LAN, SD-WAN, and Wireless networks.Ensure quick restoration of services (RTS) within SLA targets.Provide advanced troubleshooting for:Viptela SD-WAN fabric (Control/Data plane issues)Cisco LAN switching (VLANs, STP, EtherChannel)Cisco Wireless (Catalyst 9800 WLC, AP onboarding, policy tags)WAN circuits and routing instabilitySD-WAN & WAN ManagementDeploy, configure, and troubleshoot Cisco Viptela SD-WAN (vManage, vEdge/cEdge).Handle: Overlay/underlay routing integrationPolicy-based routing & application-aware policiesVPN segmentation and secure connectivityTroubleshoot WAN issues such as:Packet loss, latency, circuit flaps, routing issues, Routing & Switching ExpertiseStrong hands-on experience with: BGP (IBGP/EBGP), OSPFRoute redistribution, route-maps, prefix-listsDeep knowledge of: Spanning Tree Protocol (STP), RSTP, BPDU Guard, Root Guard, Loop preventionExpertise in: VLAN design, inter-VLAN routing, EtherChannel configuration and troubleshootingWireless Network (Cisco 9800), Manage and troubleshoot Cisco Catalyst 9800 Wireless Controllers:WLAN, Policy, Site, and RF profiles, AP provisioning (DHCP Option 43 / DNS)HA-SSO configuration and failover validation Diagnose wireless issues:Client connectivity, roaming issues, RF interference, Incident & Problem ManagementLead Major Incident Management (MIM) calls and technical bridges.Drive end-to-end ownership of incidents until closure.Perform detailed Root Cause Analysis (RCA) and implement permanent fixes.Ensure compliance with: Proactive Problem Management - Analysis and Identify chronic issues in Network Infra and suggest improvements SLA / KPI targetsIncident documentation and reporting standardsChange ActivitiesSupport and execution:Network migrations (LAN/WAN/Wireless/SD-WAN)Technology upgrades and refreshesAs-built documentation and SOPsStakeholder & Vendor ManagementCoordinate with ISPs, OEM vendors, and internal teamsProvide technical updates to client stakeholdersParticipate in client calls, reviews, and auditsTools & PlatformsServiceNow (or equivalent ITSM tools)Monitoring tools (SolarWinds, Thousand Eyes – good to have)Automation knowledge Python/Ansible (good to have)Qualifications & ExperienceBachelor’s degree in engineering / computer science (or equivalent)10–15 years of experience in Enterprise Network OperationsRelevant certifications preferred:CCNP / CCIE (Routing & Switching / Enterprise)Cisco Viptela SD-WAN certificationPay and Benefits Pay Range Minimum: $110,000 to year Pay Range Maximum: $114,000 to year HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation. A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per yearHow You’ll GrowAt HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.","datePosted":"2026-07-04T09:19:51.665Z","dateModified":"2026-07-04T09:19:51.665Z","hiringOrganization":{"@type":"Organization","name":"HCLTech","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Oglesby","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"7ffca470a711f4b85ab1dfa2"},"url":"https://jobsearcher.com/jobs/7ffca470a711f4b85ab1dfa2"}}