Professional Services Consultant I

Our Client, a Financial company, is looking for a Professional Services Consultant I for their Jersey City, NJ location.Responsibilities:Manage end-to-end administrative support for L&D programmes (scheduling, logistics, coordination)Set up and manage calendar invites, including tracking attendance and responsesCoordinate virtual sessions on MS Teams, including launching meetings, screen sharing for facilitators, and setting up polls and interactive tools, providing live session support to ensure smooth delivery (troubleshooting and participant management)Support programme operations on the mentoring platform (e.g. monitoring progress, responding to queries and aligning and joining the monthly live sessions)Act as a programme coordinator, liaising with internal stakeholders and external facilitators to ensure alignment on timelines, deliverables, and logisticsConsolidate and organise materials from multiple contributorsinto final session decks (formatting and polishing)Maintain accurate programme documentation and trackers (attendance, feedback, progress)Support post-session activities, including sending follow-ups, sharing materials, and collecting feedback from participants across different programsCo-facilitate sessions in partnership with the lead facilitatorTake ownership of facilitating repeatable modules or standardised content over timeSupport the facilitator in adapting the session flow based on participant needsSupport the creation and refinement of presentation materials by formatting and polishing slides (layout, consistency, visual clarity)Review materials for clarity, flow, and visual coherence prior to sessionsMake updates to slides based on facilitator or stakeholder feedbackWhy Should You Apply?Excellent growth and advancement opportunitiesICONMA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law.