{"schemaVersion":"jobsearcher.job.v1","id":"7efe3e302e1aeedf7e5ed838","url":"https://jobsearcher.com/jobs/7efe3e302e1aeedf7e5ed838","canonicalUrl":"https://jobsearcher.com/jobs/7efe3e302e1aeedf7e5ed838","title":"IT Lab Computing Support Specialist","description":"Job Title\r\nIT Lab Computing Support Specialist\r\nDuration\r\n6-month contract (possible extension based on work performance)\r\nLocation\r\nSummit, NJ 07901\r\nOnsite Position\r\nOnsite, 100% of the time at Summit West, NJ.\r\nWork Schedule\r\n40 hrs/week, flexible schedule required. Mainly nights and weekend shifts (6pm-4am or 8pm-6am). May also be asked to be on call.\r\nJob Description\r\nWe are seeking a dedicated IT Benchtop Support Specialist to join our team. This role is essential in providing comprehensive support for laboratory IT environments, which are integral to our Cell Therapy Operations. Responsibilities include supporting software and hardware systems connected to laboratory instruments, managing user access, and ensuring smooth operation of lab computing systems. Flexibility to work nights and weekends is required.\r\nMust Have List\r\n1+ years of IT hardware troubleshooting\r\n1+ years of software installation and troubleshooting\r\n6+ months of network configuration and troubleshooting\r\n1+ years of experience in a technical support role\r\nAssociates degree and/or relevant IT certification acquired within the last 5 years\r\nKey Responsibilities\r\nProvide technical support for customer laboratory IT environments, including operating systems, desktop hardware, peripherals, and instrument-controlled software.\r\nManage the onboarding, retirement, and relocation of lab equipment and computers.\r\nImplement and monitor Windows-based security measures, including user/group permissions, file/folder permissions, group policies, and local security policies.\r\nAct as the primary technical support contact for instrument vendors, facilitating repairs and troubleshooting instrument-related computer issues.\r\nEscalate complex issues to the client infrastructure teams as necessary.\r\nProvide technical support for new system validations and change management efforts.\r\nCreate and maintain a physical inventory of lab equipment, PCs, software, and other specified information.\r\nHandle user access management tasks, including adding, modifying user roles, and resetting passwords.\r\nFollow standard operating procedures (SOPs) and work practices meticulously to ensure compliance with GMP requirements.\r\nProvide audit trail reports as needed.\r\nQualifications\r\nPrevious experience in IT support, especially in a laboratory or research environment, is highly desirable.\r\nProficiency in managing Windows operating systems and desktop hardware, and the ability to solve complex IT-related issues.\r\nStrong understanding of Windows-based security, including user/group permissions and local security policies.\r\nExcellent communication skills to effectively liaise with clients, vendors, and internal teams.\r\nAbility to work nights, weekends, and provide 24/7 support as required.\r\nStrong troubleshooting skills and the ability to elevate issues appropriately.\r\nBachelor's degree is preferred.\r\nAdditional Information\r\nOn-site requirement: fully on-site, 100% of the time.\r\nSchedule: Flexibility in scheduling is a must to ensure 24/7 support coverage.\r\nWork environment: Mostly in an office environment. Possible exposure to hazardous materials or blood when visiting a lab to maintain hardware.\r\nJ-18808-Ljbffr","company":"Sunrise Systems","rawCompany":"sunrise systems","city":"Summit","state":"NJ","isRemote":false,"isActive":false,"createdAt":"2026-07-04T02:01:58.820Z","occupations":[{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"334111","title":"Electronic Computer Manufacturing","slug":"electronic-computer-manufacturing"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"IT Lab Computing Support Specialist","description":"Job Title\r\nIT Lab Computing Support Specialist\r\nDuration\r\n6-month contract (possible extension based on work performance)\r\nLocation\r\nSummit, NJ 07901\r\nOnsite Position\r\nOnsite, 100% of the time at Summit West, NJ.\r\nWork Schedule\r\n40 hrs/week, flexible schedule required. Mainly nights and weekend shifts (6pm-4am or 8pm-6am). May also be asked to be on call.\r\nJob Description\r\nWe are seeking a dedicated IT Benchtop Support Specialist to join our team. This role is essential in providing comprehensive support for laboratory IT environments, which are integral to our Cell Therapy Operations. Responsibilities include supporting software and hardware systems connected to laboratory instruments, managing user access, and ensuring smooth operation of lab computing systems. Flexibility to work nights and weekends is required.\r\nMust Have List\r\n1+ years of IT hardware troubleshooting\r\n1+ years of software installation and troubleshooting\r\n6+ months of network configuration and troubleshooting\r\n1+ years of experience in a technical support role\r\nAssociates degree and/or relevant IT certification acquired within the last 5 years\r\nKey Responsibilities\r\nProvide technical support for customer laboratory IT environments, including operating systems, desktop hardware, peripherals, and instrument-controlled software.\r\nManage the onboarding, retirement, and relocation of lab equipment and computers.\r\nImplement and monitor Windows-based security measures, including user/group permissions, file/folder permissions, group policies, and local security policies.\r\nAct as the primary technical support contact for instrument vendors, facilitating repairs and troubleshooting instrument-related computer issues.\r\nEscalate complex issues to the client infrastructure teams as necessary.\r\nProvide technical support for new system validations and change management efforts.\r\nCreate and maintain a physical inventory of lab equipment, PCs, software, and other specified information.\r\nHandle user access management tasks, including adding, modifying user roles, and resetting passwords.\r\nFollow standard operating procedures (SOPs) and work practices meticulously to ensure compliance with GMP requirements.\r\nProvide audit trail reports as needed.\r\nQualifications\r\nPrevious experience in IT support, especially in a laboratory or research environment, is highly desirable.\r\nProficiency in managing Windows operating systems and desktop hardware, and the ability to solve complex IT-related issues.\r\nStrong understanding of Windows-based security, including user/group permissions and local security policies.\r\nExcellent communication skills to effectively liaise with clients, vendors, and internal teams.\r\nAbility to work nights, weekends, and provide 24/7 support as required.\r\nStrong troubleshooting skills and the ability to elevate issues appropriately.\r\nBachelor's degree is preferred.\r\nAdditional Information\r\nOn-site requirement: fully on-site, 100% of the time.\r\nSchedule: Flexibility in scheduling is a must to ensure 24/7 support coverage.\r\nWork environment: Mostly in an office environment. Possible exposure to hazardous materials or blood when visiting a lab to maintain hardware.\r\nJ-18808-Ljbffr","datePosted":"2026-07-04T02:01:58.820Z","dateModified":"2026-07-04T02:01:58.820Z","hiringOrganization":{"@type":"Organization","name":"Sunrise Systems","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Summit","addressRegion":"NJ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"7efe3e302e1aeedf7e5ed838"},"url":"https://jobsearcher.com/jobs/7efe3e302e1aeedf7e5ed838"}}