Director of Workloading & Production Optimization

Job Description *Full-Time | Field + Office | Leadership Role*About the Role:We are seeking a proven leader to modernize and rebuild our company-wide system for:WorkloadingLabor standardsProduction rate optimizationEstimating & bid accuracyTraining and rollout to operations teamsThis is a high-impact role with executive visibility. You will help design the playbook that determines how we staff, price, and operate every commercial cleaning contract.What You'll Own:Build and implement a standardized workloading and estimating methodologyDevelop production rate benchmarks and labor standards (sq. ft. per hour)Conduct time studies, route analysis, and workflow optimizationImprove bid accuracy through job costing feedback and real-world validationIdentify and eliminate "lost time" (travel time, setup, rework, inefficiencies)Implement best practices (team cleaning, hybrid cleaning models, sequencing)Train supervisors, managers, and estimating staff to use the new systemHelp evaluate and deploy technology tools for inspections, work orders, and labor managementWhat Success Looks Like:Higher productivity without sacrificing qualityMore competitive bids with controlled marginsImproved consistency in staffing plans across accountsA repeatable system that can scale as the company growsRequired Experience:7+ years experience in one or more of the following:Commercial janitorial / contract cleaningFacility services operationsHealthcare EVS or housekeeping operationsLabor-heavy field operations (multi-site)Strong estimating and labor modeling experienceProven ability to improve labor efficiency and operational performanceComfortable working in the field (observations/time studies) and in the office (models/pricing)Advanced Excel skillsPreferred Qualifications:Industrial Engineering degree or equivalent work experienceLean Six Sigma (Green Belt or Black Belt)BSCAI certifications (CBSE or RBSM)Experience with janitorial software platforms such as:Janitorial ManagerCleanTelligentSimilar workloading / inspection / labor management systemsKey Skills We're Looking For:Workloading / labor standardsProduction rate benchmarkingTime & motion studiesRoute sequencing and cleaning workflow designJob costing and bid accuracy improvementTeam cleaning vs zone cleaning optimizationStrong communication and training abilityChange leadership and accountability mindsetCompensation:Competitive salary based on experience plus performance bonus tied to measurable results.