Operations Manager

Our client is a growing, technology-driven third-party logistics and supply chain solutions provider focused on delivering innovative transportation and operational solutions for customers across a variety of industries. Through a combination of strategic partnerships, analytics, and operational expertise, the company helps clients optimize and improve supply chain performance.Position SummaryThe Operations Manager will oversee day-to-day transportation and logistics operations while leading a team responsible for delivering high-level customer service and operational execution. This role is responsible for driving efficiency, managing client relationships, resolving operational challenges, and implementing process improvements that support both customer goals and company growth.Key ResponsibilitiesLead and manage daily transportation and logistics operationsSupervise team performance, workload distribution, and employee developmentMaintain strong relationships with customers, carriers, and vendor partnersResolve operational and transportation-related issues in a timely mannerPartner cross-functionally to identify opportunities for process improvement and operational efficiencyMonitor KPIs and operational metrics to support business decisions and performance goalsEnsure accurate and timely communication with customers, carriers, and suppliersIdentify workflow inefficiencies and implement best practices to reduce costs and improve service levelsSupport continuous improvement initiatives across client supply chainsDeliver high-quality customer support while maintaining operational excellenceQualificationsBachelor’s degree preferred or equivalent industry experience5+ years of experience in transportation, logistics, supply chain, or operations managementStrong communication, organizational, and problem-solving skillsAbility to multitask and manage priorities in a deadline-driven environmentHigh attention to detail and accuracyProficiency with Microsoft Office Suite, including Excel, Word, and OutlookBenefitsHealth, dental, and vision insurance401(k) programFlexible spending account optionsLife insurance coverageSchedule & Work EnvironmentFull-time, Monday through FridayIn-office work environmentUnlimited PTOSound like something of interest? Apply!