{"schemaVersion":"jobsearcher.job.v1","id":"7e726f7ebdb64c09f40f5e23","url":"https://jobsearcher.com/jobs/7e726f7ebdb64c09f40f5e23","canonicalUrl":"https://jobsearcher.com/jobs/7e726f7ebdb64c09f40f5e23","title":"Technical Writer, AHS Integrated Learning & Technology","description":"DESCRIPTION\nAmazon Health Services - Integrated Learning & Technology(ILT) | ILT exists to build competent, resourceful, and passionate team members who are committed to delighting our customers. We do this by constructing fast, effective, and purposeful learning products and services that: a) uphold accreditation standards; b) support performance excellence; c) strengthen AHS culture and d) foster professional development.\n\nAbout the Role\nWe are seeking a customer-obsessed Sr. Technical Writer with experience designing, delivering, and maintaining documentation for tech and non-tech audiences. You will own the creation of documentation and material using a variety of authoring tools and technologies. You will establish, maintain, and optimize the site architecture and standards to support user access, readability, continuous improvement, evergreening, and localization. You will act as an internal and external ambassador for Amazon, AHS, and ILT, role modeling Amazon Leadership Principles.\n\nThe right person for this role has a passion for learning, others’ success, excellence, and business impact. They enjoy and thrive in an innovative, dynamic organization. They are comfortable and confident in a highly ambiguous and iterative environment. This person possesses high ownership and the ability to find solutions and a path forward when challenges arise. They are able to collaborate effectively with the engineering team and key user groups to produce effective and trusted documentation libraries.\n\nKey job responsibilities\n\nCreate, launch, evergreen, and optimize documentation libraries using a variety of authoring/ distribution tools and technology.\nEstablish and implement site-wide information architecture to support easy access, navigation, readability, scaling, and evergreening.\nEquip contributors to document sites to comply with info architecture and documentation/writing standards.\nManage multiple complex documentation tasks and projects with little or no oversight.\nWork effectively within a learning team to support varying workloads and business needs.\nCollaborate effectively with tech and non-tech audiences to output trusted documentation libraries.\nCommunicate clearly and effectively to a wide range of target audiences, including engineering, technical operations, and development teams.\nAssist engineers in drafting user-facing content.\nInterpret business process, process narrative, and configured systems to determine the simplest set of instructions for completing a specific task.\nCreate, edit, and validate procedural instruction documentation.\nLead and/or participate in process and system walk throughs, including conducting technical reviews of documentation to ensure accuracy.\nInnovate to improve the user experience and documentation standards.\nBuild and maintain productive, trust-based relationships with internal and external organizations and stakeholders, cross-functional team members, sponsors, learners, and colleagues.\nBASIC QUALIFICATIONS\nDegree or certification in a relevant technical field or equivalent experience.\nA minimum of 5 years in a technical writer or in a programming role with high-quality written work artifacts.\nPREFERRED QUALIFICATIONS\nExperience designing and delivering developer-oriented documentation.\nExperience designing and delivering user (non-developer) documentation.\nExperience establishing and maintaining information architecture, including cloud storage technologies.\nExperience using content publishing tools to write, format, manage, and publish technical and non-technical content.\nExperience using data and metrics to drive improvements.\nProven ability to collaborate and earn trust with internal and external stakeholders, team members, learner groups, cross-functional business partners.\nProven ability to learn and apply new technology.\nProven ability to work effectively in high-change working environment.\nExperience owning program strategy, end to end delivery, and communicating results to senior leadership.\nHigh attention to detail.\nProven ability to manage multiple, competing priorities simultaneously.\nDemonstrated analytical and quantitative skills with the ability to use and communicate hard data and metrics to back up assumptions and develop business cases.\nSmartsheet proficiency.\nSix Sigma, Kaizen, Agile, or other Process Improvement methodologies.\n\nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.\n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.\n\nJob details\nUSA, TN, Nashville\nHuman Resources\nHuman Resources","company":"Amazon.com","rawCompany":"amazoncom","city":"Franklin","state":"TN","isRemote":false,"isActive":false,"createdAt":"2026-04-12T21:26:14.690Z","occupations":[{"code":"27-3042.00","title":"Technical Writers","slug":"technical-writers"},{"code":"27-3043.00","title":"Writers and Authors","slug":"writers-and-authors"},{"code":"13-1151.00","title":"Training and Development Specialists","slug":"training-and-development-specialists"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"518210","title":"Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services","slug":"computing-infrastructure-providers-data-processing-web-hosting-and-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Writer, AHS Integrated Learning & Technology","description":"DESCRIPTION\nAmazon Health Services - Integrated Learning & Technology(ILT) | ILT exists to build competent, resourceful, and passionate team members who are committed to delighting our customers. We do this by constructing fast, effective, and purposeful learning products and services that: a) uphold accreditation standards; b) support performance excellence; c) strengthen AHS culture and d) foster professional development.\n\nAbout the Role\nWe are seeking a customer-obsessed Sr. Technical Writer with experience designing, delivering, and maintaining documentation for tech and non-tech audiences. You will own the creation of documentation and material using a variety of authoring tools and technologies. You will establish, maintain, and optimize the site architecture and standards to support user access, readability, continuous improvement, evergreening, and localization. You will act as an internal and external ambassador for Amazon, AHS, and ILT, role modeling Amazon Leadership Principles.\n\nThe right person for this role has a passion for learning, others’ success, excellence, and business impact. They enjoy and thrive in an innovative, dynamic organization. They are comfortable and confident in a highly ambiguous and iterative environment. This person possesses high ownership and the ability to find solutions and a path forward when challenges arise. They are able to collaborate effectively with the engineering team and key user groups to produce effective and trusted documentation libraries.\n\nKey job responsibilities\n\nCreate, launch, evergreen, and optimize documentation libraries using a variety of authoring/ distribution tools and technology.\nEstablish and implement site-wide information architecture to support easy access, navigation, readability, scaling, and evergreening.\nEquip contributors to document sites to comply with info architecture and documentation/writing standards.\nManage multiple complex documentation tasks and projects with little or no oversight.\nWork effectively within a learning team to support varying workloads and business needs.\nCollaborate effectively with tech and non-tech audiences to output trusted documentation libraries.\nCommunicate clearly and effectively to a wide range of target audiences, including engineering, technical operations, and development teams.\nAssist engineers in drafting user-facing content.\nInterpret business process, process narrative, and configured systems to determine the simplest set of instructions for completing a specific task.\nCreate, edit, and validate procedural instruction documentation.\nLead and/or participate in process and system walk throughs, including conducting technical reviews of documentation to ensure accuracy.\nInnovate to improve the user experience and documentation standards.\nBuild and maintain productive, trust-based relationships with internal and external organizations and stakeholders, cross-functional team members, sponsors, learners, and colleagues.\nBASIC QUALIFICATIONS\nDegree or certification in a relevant technical field or equivalent experience.\nA minimum of 5 years in a technical writer or in a programming role with high-quality written work artifacts.\nPREFERRED QUALIFICATIONS\nExperience designing and delivering developer-oriented documentation.\nExperience designing and delivering user (non-developer) documentation.\nExperience establishing and maintaining information architecture, including cloud storage technologies.\nExperience using content publishing tools to write, format, manage, and publish technical and non-technical content.\nExperience using data and metrics to drive improvements.\nProven ability to collaborate and earn trust with internal and external stakeholders, team members, learner groups, cross-functional business partners.\nProven ability to learn and apply new technology.\nProven ability to work effectively in high-change working environment.\nExperience owning program strategy, end to end delivery, and communicating results to senior leadership.\nHigh attention to detail.\nProven ability to manage multiple, competing priorities simultaneously.\nDemonstrated analytical and quantitative skills with the ability to use and communicate hard data and metrics to back up assumptions and develop business cases.\nSmartsheet proficiency.\nSix Sigma, Kaizen, Agile, or other Process Improvement methodologies.\n\nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.\n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.\n\nJob details\nUSA, TN, Nashville\nHuman Resources\nHuman Resources","datePosted":"2026-04-12T21:26:14.690Z","dateModified":"2026-04-12T21:26:14.690Z","hiringOrganization":{"@type":"Organization","name":"Amazon.com","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Franklin","addressRegion":"TN","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"7e726f7ebdb64c09f40f5e23"},"url":"https://jobsearcher.com/jobs/7e726f7ebdb64c09f40f5e23"}}