{"schemaVersion":"jobsearcher.job.v1","id":"7e695a8a1264fbda78f1d10b","url":"https://jobsearcher.com/jobs/7e695a8a1264fbda78f1d10b","canonicalUrl":"https://jobsearcher.com/jobs/7e695a8a1264fbda78f1d10b","title":"IDE Technical Coordinator","description":"International Diploma in Education (iDE) Technical Coordinator\n\nLocation: Worldwide\n\nOrganization Summary:\n\nThe vision of Edify is to see Flourishing, Godly Nations, and we seek to accomplish this by improving and expanding sustainable Christ-centered education globally. Edify is a non-profit organization registered in the U.S. since 2009 and now has operations in 16 countries, including Burkina Faso, Bolivia, the Dominican Republic, Ecuador, El-Salvador, Ethiopia, Ghana, Guatemala, Kenya, Liberia, Nigeria, Panama, Peru, Sierra Leone, Rwanda, and Uganda. Edify serves low-fee independent Christ-centered schools through three primary avenues, including loans, training and education technology.\n\nLearn more at www.edify.org\n\nLocation: Virtual, US or one of Edify Operating Countries above\n\nStart Date: 11/1/2026\n\nReports To: Global Curriculum and Assessment Manager\n\nSalary Range: Commensurate with experience and education and competitive with other nonprofits\n\nWork Environment:\n\nThis position will be a full-time remote position. The atmosphere of Edify is one where you can expect to perform widely varied tasks with various functional groups. There will also be collaboration with Edify’s global team in the other countries where Edify operates, and with partner organizations and individuals that are part of the iDE program.\n\nTravel Expectations:\n\nRegular travel is not expected for this position. Edify holds an annual all-staff meeting, alternating in a US-based or international location each year. All Edify Staff are required to attend this meeting.\n\nJob Summary:\n\nThe International Diploma in Education (iDE) program at Edify leverages online learning to train teachers at its partner schools. It uses three integrated systems to register (registration portal using Woo Commerce on Wordpress), train (TalentLMS), and communicate/track (Salesforce) progress throughout the lifecycle of each cohort. Multiple cohorts are run concurrently across different countries over the course of a year, with thousands of participants. The primary role of this iDE Technical Coordinator position is to ensure data quality across the systems. Zapier is used to move data between systems, and Salesforce Flow is also used to perform more complex updates in Salesforce. There are also automated weekly reports in Salesforce, and quarterly end-of-term grades that must be sent out. The iDE Technical Coordinator is responsible for ensuring the program runs smoothly, which heavily involves troubleshooting and diagnosing issues as they arise. Central to this role is managing and optimizing cross-platform integrations, automations, and data syncs to ensure seamless technical operations. This role will also supplement work in these areas as assigned by leadership.\n\nDuties/Responsibilities:\nEach iDE cohort must be supported through the different stages of its lifecycle. Because there are multiple cohorts running across different countries on different timelines, these stages may overlap between cohorts.\n\nRegistration\n\nCreate cohort branches in TalentLMS with admins for each one\n\nSetup school for registration in TalentLMS and Salesforce\n\nCreate teacher and facilitator groups for each cohort\n\nSetup the cohort in the Registration Portal (Wordpress)\n\nset the cost and registration period\n\nupdate the registration form (WPForms)\n\nupdate the payment methods (country-specific)\n\ntest entire process well in advance of open registration period\n\nEnroll schools in the cohort in Salesforce\n\nAssign appropriate Salesforce permissions to in-country leads for each cohort\n\nTroubleshooting registration issues with registrants\n\nInability to register (registration dates, school permissions, OTP WhatsApp or Email issues).\n\nInability to pay (payment gateway errors)\n\nTroubleshooting system integration issues (data synchronization)\n\nCreate and update FAQ page for each new cohort, receiving input from in-country leads on areas of need and learning\n\nImport courses to Salesforce\n\nCohort Support\n\nCreate weekly progress reports in Salesforce and check for errors\n\nRelease course reports and results via TalentLMS user fields\n\nExport end-of-term results to Salesforce\n\nTroubleshoot synchronization issues between TalentLMS and Salesforce\n\nDevelop scalable automation to identify synchronization issues\n\nPerform manual updates as necessary to support exceptional circumstances\n\nMeet with iDE team\n\nCollaborate with Edify HR & IT Teams regarding impacts to TalentLMS and/or Salesforce\n\nEnd of Term/Cohort\n\nCreate reports on end-of-term scores and review with iDE team for discrepancies\n\nCoordinate sharing of term results with teachers (via WhatsApp, Salesforce, or TalentLMS)\n\nDeactivate cohorts in Salesforce and delete branches in TalentLMS\n\nGeneral Systems Support\n\nQuality assurance of courses in our LMS system\n\nData quality analysis\n\nTroubleshoot systems automation\n\nRequired Skills/Abilities:\n\nPersonal values that align to Edify’s mission.\n\nLiving example of servant leadership.\n\nStrong organizational skills, including effective time management and prioritization of competing demands/multiple deadlines.\n\nStrong analytical and problem-solving skills.\n\nExcellent written, verbal and technology-based communication skills.\n\nDemonstrated ability to troubleshoot complex technical issues.\n\nCourse design in an LMS system.\n\nStrong cross-cultural collaboration and communication skills.\n\nSystems Knowledge Required:\n\nRequired\n\nLMS (TalentLMS preferred but not required)\n\nSalesforce Flow\n\nWordpress\n\nZapier or similar workflow integration platform\n\nWoo Commerce\n\nPreferred\n\nPHP\n\nLinux\n\nMySQL\n\nEducation and Experience:\n\nB.S. in Computer Science, Engineering, Information Technology, or similar\n\nTwo years of experience in the IT Field working in systems integration\n\nAdditional Information: Applications will be accepted for this position through September 30.\n\n#J-18808-Ljbffr","company":"Edifyorg","rawCompany":"edifyorg","city":"Brooklyn","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-09-05T03:35:42.924Z","occupations":[{"code":"25-9031.00","title":"Instructional Coordinators","slug":"instructional-coordinators"},{"code":"13-1151.00","title":"Training and Development Specialists","slug":"training-and-development-specialists"},{"code":"11-9039.00","title":"Education Administrators, All Other","slug":"education-administrators-all-other"}],"industries":[{"code":"611710","title":"Educational Support Services","slug":"educational-support-services"},{"code":"923110","title":"Administration of Education Programs","slug":"administration-of-education-programs"},{"code":"611699","title":"All Other Miscellaneous Schools and Instruction","slug":"all-other-miscellaneous-schools-and-instruction"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"IDE Technical Coordinator","description":"International Diploma in Education (iDE) Technical Coordinator\n\nLocation: Worldwide\n\nOrganization Summary:\n\nThe vision of Edify is to see Flourishing, Godly Nations, and we seek to accomplish this by improving and expanding sustainable Christ-centered education globally. Edify is a non-profit organization registered in the U.S. since 2009 and now has operations in 16 countries, including Burkina Faso, Bolivia, the Dominican Republic, Ecuador, El-Salvador, Ethiopia, Ghana, Guatemala, Kenya, Liberia, Nigeria, Panama, Peru, Sierra Leone, Rwanda, and Uganda. Edify serves low-fee independent Christ-centered schools through three primary avenues, including loans, training and education technology.\n\nLearn more at www.edify.org\n\nLocation: Virtual, US or one of Edify Operating Countries above\n\nStart Date: 11/1/2026\n\nReports To: Global Curriculum and Assessment Manager\n\nSalary Range: Commensurate with experience and education and competitive with other nonprofits\n\nWork Environment:\n\nThis position will be a full-time remote position. The atmosphere of Edify is one where you can expect to perform widely varied tasks with various functional groups. There will also be collaboration with Edify’s global team in the other countries where Edify operates, and with partner organizations and individuals that are part of the iDE program.\n\nTravel Expectations:\n\nRegular travel is not expected for this position. Edify holds an annual all-staff meeting, alternating in a US-based or international location each year. All Edify Staff are required to attend this meeting.\n\nJob Summary:\n\nThe International Diploma in Education (iDE) program at Edify leverages online learning to train teachers at its partner schools. It uses three integrated systems to register (registration portal using Woo Commerce on Wordpress), train (TalentLMS), and communicate/track (Salesforce) progress throughout the lifecycle of each cohort. Multiple cohorts are run concurrently across different countries over the course of a year, with thousands of participants. The primary role of this iDE Technical Coordinator position is to ensure data quality across the systems. Zapier is used to move data between systems, and Salesforce Flow is also used to perform more complex updates in Salesforce. There are also automated weekly reports in Salesforce, and quarterly end-of-term grades that must be sent out. The iDE Technical Coordinator is responsible for ensuring the program runs smoothly, which heavily involves troubleshooting and diagnosing issues as they arise. Central to this role is managing and optimizing cross-platform integrations, automations, and data syncs to ensure seamless technical operations. This role will also supplement work in these areas as assigned by leadership.\n\nDuties/Responsibilities:\nEach iDE cohort must be supported through the different stages of its lifecycle. Because there are multiple cohorts running across different countries on different timelines, these stages may overlap between cohorts.\n\nRegistration\n\nCreate cohort branches in TalentLMS with admins for each one\n\nSetup school for registration in TalentLMS and Salesforce\n\nCreate teacher and facilitator groups for each cohort\n\nSetup the cohort in the Registration Portal (Wordpress)\n\nset the cost and registration period\n\nupdate the registration form (WPForms)\n\nupdate the payment methods (country-specific)\n\ntest entire process well in advance of open registration period\n\nEnroll schools in the cohort in Salesforce\n\nAssign appropriate Salesforce permissions to in-country leads for each cohort\n\nTroubleshooting registration issues with registrants\n\nInability to register (registration dates, school permissions, OTP WhatsApp or Email issues).\n\nInability to pay (payment gateway errors)\n\nTroubleshooting system integration issues (data synchronization)\n\nCreate and update FAQ page for each new cohort, receiving input from in-country leads on areas of need and learning\n\nImport courses to Salesforce\n\nCohort Support\n\nCreate weekly progress reports in Salesforce and check for errors\n\nRelease course reports and results via TalentLMS user fields\n\nExport end-of-term results to Salesforce\n\nTroubleshoot synchronization issues between TalentLMS and Salesforce\n\nDevelop scalable automation to identify synchronization issues\n\nPerform manual updates as necessary to support exceptional circumstances\n\nMeet with iDE team\n\nCollaborate with Edify HR & IT Teams regarding impacts to TalentLMS and/or Salesforce\n\nEnd of Term/Cohort\n\nCreate reports on end-of-term scores and review with iDE team for discrepancies\n\nCoordinate sharing of term results with teachers (via WhatsApp, Salesforce, or TalentLMS)\n\nDeactivate cohorts in Salesforce and delete branches in TalentLMS\n\nGeneral Systems Support\n\nQuality assurance of courses in our LMS system\n\nData quality analysis\n\nTroubleshoot systems automation\n\nRequired Skills/Abilities:\n\nPersonal values that align to Edify’s mission.\n\nLiving example of servant leadership.\n\nStrong organizational skills, including effective time management and prioritization of competing demands/multiple deadlines.\n\nStrong analytical and problem-solving skills.\n\nExcellent written, verbal and technology-based communication skills.\n\nDemonstrated ability to troubleshoot complex technical issues.\n\nCourse design in an LMS system.\n\nStrong cross-cultural collaboration and communication skills.\n\nSystems Knowledge Required:\n\nRequired\n\nLMS (TalentLMS preferred but not required)\n\nSalesforce Flow\n\nWordpress\n\nZapier or similar workflow integration platform\n\nWoo Commerce\n\nPreferred\n\nPHP\n\nLinux\n\nMySQL\n\nEducation and Experience:\n\nB.S. in Computer Science, Engineering, Information Technology, or similar\n\nTwo years of experience in the IT Field working in systems integration\n\nAdditional Information: Applications will be accepted for this position through September 30.\n\n#J-18808-Ljbffr","datePosted":"2026-09-05T03:35:42.924Z","dateModified":"2026-09-05T03:35:42.924Z","hiringOrganization":{"@type":"Organization","name":"Edifyorg","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Brooklyn","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"7e695a8a1264fbda78f1d10b"},"url":"https://jobsearcher.com/jobs/7e695a8a1264fbda78f1d10b"}}