Virtual Tour Desk Agent

A company is looking for a Virtual Tour Desk Agent to coordinate guest tours and manage gifting programs. Key Responsibilities Assign tours to sales representatives and manage daily operations of gifting and tour assignments Award gifts and premiums to guests and reconcile daily inventory of gift cards Track and verify tour data for accurate reporting to corporate and assist guests with inquiries Required Qualifications High school diploma or equivalent; previous customer service experience preferred Positive attitude and professional appearance Proficiency with Microsoft Excel and company software Ability to work weekends, holidays, and extended hours as needed Bilingual in English and Spanish preferred