{"schemaVersion":"jobsearcher.job.v1","id":"7e4dfee606567fdb6bd524cb","url":"https://jobsearcher.com/jobs/7e4dfee606567fdb6bd524cb","canonicalUrl":"https://jobsearcher.com/jobs/7e4dfee606567fdb6bd524cb","title":"Website Customer Service Representative","description":"Help Clients Build and Grow Their Online Businesses\nSolution Based Consulting works with individuals who want to become online business owners. Our team helps guide clients through the process of launching and developing their online stores step-by-step.\nWe are looking for Client Website Customer Service Representatives to support our clients by helping them build their websites, develop marketing materials, and learn the tools needed to grow their businesses.\nYou will work with your own list of clients, meeting with them regularly over the phone and screen share to guide them through each stage of the process.\nThis role is ideal for someone who enjoys teaching, problem solving, and helping others succeed online.\nWhat You'll Do\nMeet with clients weekly via phone and screen share\nGuide clients through a structured website-building process\nAssist with product sourcing, pricing, and website setup\nCreate marketing graphics and logo designs for client stores\nEducate clients on marketing tools and online strategies\nMaintain organized records of client progress\nWork closely with the sales team to ensure smooth client onboarding\nWhat We're Looking For\nStrong patience and communication skills\nAbility to explain concepts clearly to clients with varying experience levels\nComfortable speaking on the phone for extended periods\nStrong multitasking and time management skills\nAbility to manage appointments and fulfillment work throughout the day\nAdaptability when working with different client personalities\nBasic computer and internet proficiency\nAbility to work independently once trained\nWork Environment\nWe maintain a laid-back but productive environment focused on helping clients succeed.\nOnce trained, representatives are expected to manage their schedules, appointments, and client relationships independently.\nOur goal is to create a supportive team culture with a healthy work/life balance and opportunities to grow within the company.\nSchedule\nTuesday – Saturday 10am-7pm\nIdeal Candidate\nThis role is well suited for individuals who:\nEnjoy helping others learn\nAre patient and calm when explaining processes\nCommunicate clearly and professionally\nAre organized and dependable\nTake pride in seeing clients succeed\nYou are essentially a guide and advocate for your clients as they build their online presence.\nIf you're looking for a role where you can teach, support, and help others build something meaningful, we encourage you to apply.\nPay: $19.00 - $23.00 per hour\nBenefits:\nDental insurance\nHealth insurance\nOn-the-job training\nPaid time off\nVision insurance\nApplication Question(s):\nCan you work Tuesday through Saturday in office from 10am - 7pm?\nThis role requires managing scheduled appointments, fulfillment work, and client follow-ups at the same time. Tell us about your experience with multitasking?\nThis role requires frequent phone calls and screen-sharing sessions with clients. How do these tasks relate to your previous experiences.\nTell us about a time you overcame a challenge working with clients who struggle with technology or needed concepts explained multiple times?\nExperience:\nProfessional Work: 2 years (Preferred)\nWork Location: In person","company":"Solution Based Consulting","rawCompany":"solution based consulting","city":"Sugarcreek","state":"OH","isRemote":false,"isActive":false,"createdAt":"2026-08-04T22:18:28.730Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"41-9099.00","title":"Sales and Related Workers, All Other","slug":"sales-and-related-workers-all-other"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"541613","title":"Marketing Consulting Services","slug":"marketing-consulting-services"},{"code":"541890","title":"Other Services Related to Advertising","slug":"other-services-related-to-advertising"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Website Customer Service Representative","description":"Help Clients Build and Grow Their Online Businesses\nSolution Based Consulting works with individuals who want to become online business owners. Our team helps guide clients through the process of launching and developing their online stores step-by-step.\nWe are looking for Client Website Customer Service Representatives to support our clients by helping them build their websites, develop marketing materials, and learn the tools needed to grow their businesses.\nYou will work with your own list of clients, meeting with them regularly over the phone and screen share to guide them through each stage of the process.\nThis role is ideal for someone who enjoys teaching, problem solving, and helping others succeed online.\nWhat You'll Do\nMeet with clients weekly via phone and screen share\nGuide clients through a structured website-building process\nAssist with product sourcing, pricing, and website setup\nCreate marketing graphics and logo designs for client stores\nEducate clients on marketing tools and online strategies\nMaintain organized records of client progress\nWork closely with the sales team to ensure smooth client onboarding\nWhat We're Looking For\nStrong patience and communication skills\nAbility to explain concepts clearly to clients with varying experience levels\nComfortable speaking on the phone for extended periods\nStrong multitasking and time management skills\nAbility to manage appointments and fulfillment work throughout the day\nAdaptability when working with different client personalities\nBasic computer and internet proficiency\nAbility to work independently once trained\nWork Environment\nWe maintain a laid-back but productive environment focused on helping clients succeed.\nOnce trained, representatives are expected to manage their schedules, appointments, and client relationships independently.\nOur goal is to create a supportive team culture with a healthy work/life balance and opportunities to grow within the company.\nSchedule\nTuesday – Saturday 10am-7pm\nIdeal Candidate\nThis role is well suited for individuals who:\nEnjoy helping others learn\nAre patient and calm when explaining processes\nCommunicate clearly and professionally\nAre organized and dependable\nTake pride in seeing clients succeed\nYou are essentially a guide and advocate for your clients as they build their online presence.\nIf you're looking for a role where you can teach, support, and help others build something meaningful, we encourage you to apply.\nPay: $19.00 - $23.00 per hour\nBenefits:\nDental insurance\nHealth insurance\nOn-the-job training\nPaid time off\nVision insurance\nApplication Question(s):\nCan you work Tuesday through Saturday in office from 10am - 7pm?\nThis role requires managing scheduled appointments, fulfillment work, and client follow-ups at the same time. Tell us about your experience with multitasking?\nThis role requires frequent phone calls and screen-sharing sessions with clients. How do these tasks relate to your previous experiences.\nTell us about a time you overcame a challenge working with clients who struggle with technology or needed concepts explained multiple times?\nExperience:\nProfessional Work: 2 years (Preferred)\nWork Location: In person","datePosted":"2026-08-04T22:18:28.730Z","dateModified":"2026-08-04T22:18:28.730Z","hiringOrganization":{"@type":"Organization","name":"Solution Based Consulting","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Sugarcreek","addressRegion":"OH","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"7e4dfee606567fdb6bd524cb"},"url":"https://jobsearcher.com/jobs/7e4dfee606567fdb6bd524cb"}}